I was not sure what to expect when my wife had to be put into hospice care. I was warmly welcomed…read moreby 3 staff members when I arrived. All of the staff was great while I was there for 4 days. They answered all of my questions and most importantly, respectfully treated my wife and kept her comfortable during her last 4 days. I was able to stay there every night and was able to be there when she took her last breath. I am grateful the experience was as good as possible considering the painful circumstances.

My mother was at St. Luke's Hospice House for the last few hours of her life. The ambulance…read moretransporting my mother arrived a little before I did. By the time I arrived, my mother was cleaned, her hair was brushed, chapstick was put on her dry lips, and she was changed into fresh, clean clothing. When I walked into her room, she was resting and looked very comfortable and cozy in the bed. She looked more at peace than she had for many months prior. It was such a relief to know she was there and resting peacefully. When I arrived, I was greeted at the front desk and brought on a tour of the home. There was a beautiful kitchen where visitors could make a meal or eat if they chose to have food delivered. Coffee, tea, and a water cooler were provided, as was fresh fruit. There were rooms where visitors could take a break and unwind if needed. The room where my mother stayed was very clean, bright, and just lovely. It felt like a very welcoming home. There was everything you needed, and it overlooked a beautiful yard with gardens, benches, and bird feeders. The only thing better than the home was the staff. Everyone was so welcoming and kind. They were all very compassionate, caring, and supportive. From the very start, they took exceptional care of my mother, checking on her often, but not in an intrusive way. They asked for detailed information about my mother and her family -- and really listened -- so they could relate/connect with her while she was in their care. They explained the way things worked and made sure to answer any questions we had. When my mother passed, the nurse and aides were very compassionate, understanding and empathetic. St. Luke's Hospice House makes what is a very sad situation much easier to get through. And, for that, I will be forever thankful.

I moved numerous people into Atria. The staff is always friendly and the management is very…read moreattentive.

My dad was a resident for 5 years and unfortunately the staff was unproessional and disrespectul…read more The director of the facilty cursed out my dad mutiple times and when I approched her about it to file a complaint, she lied and kept saying it was not true. Yet, my dad recorded all his conversations with the the managment team. The cleaning manager is lazy and refuses to clean up when accidents take place. Also, my dad was charged for level 2 card and unfortunately he never got it as he fell mutiple times during his stay. The food is horrbile as well. I had to buy my dad food every day and have it delivered to him because the food was so bad. Avoid this place at all cost. This place is horrble and the managment team are a bunch of ass holes! The have no interest in helping your family, they just want your money.

Used to give this place high marks, but but had to look elsewhere when I started digging into the…read moreservices they would bill me for. Constantly working in with a different PT each visit which led to no consistency in treatment or billing. Not sure what changed, but patient experience for me was poor at best. Make sure you have them explain the billing codes each visit to make sure it matches the treatment delivered.

I hurt My back in April .I could hardly walk I went to Robbins West on S Cedar crest Blvd…read more.Suggested by my Ortho Doctor .I was using a cane The pain was awful .After completing all my sessions as of today I know longer need or use a cane A couple of the therapists there Daniel Yarnes and Emily Moatz among others helped me so much with my back pain .They made Physical Therapy fun to come to I always enjoyed going .They were always positive and very friendly I would recommend Robbins Rehabilitation West to anyone needing help with pain and helping fix the problem They are wonderful everyone of them made it a positive experience for me

The entire staff is compassionate and caring. The care is top notch and every need of the resident…read moreis met. Plenty of activities and very clean

My elderly mom needed some rehab. I chose Holy Family and am glad I did. She was very happy there…read more The people were friendly and professional. Very clean, beautiful grounds. If mom needs more care, Holy Family is where I will bring her again. Wonderful caring staff.

When you visit this home, you'll see no residents sitting in the halls just staring blankly. There…read moreare activities to engage them almost all day long. They are encouraged to take meals together. The staff is kind to the repeated requests and questions posed by the residents. This is a small home, about 45 residents, but the care given is excellent. The staff knows each resident and each resident's visitors. My mother-in-law was a resident at Mosser Nursing Home until her recent death. Throughout her entire 2+ year stay, the staff was extremely friendly and helpful. Our questions were answered and inquiries about things attended to quickly. Any time there was a change in MIL's condition, we got a phone call. During her last days, many of the staff came in to say goodbye (even though she wasn't fully conscious) and to tell her they loved her. Also during this time, our family stayed around the clock with her and we were pleased to see the care given to all the residents even in the wee hours. During a hospital stay, the medical staff commented frequently at the absence of bed sores; we know this is due to the great care my mother-in-law got at Mosser. As a family, we are glad we found Mosser.

Amazing friendly and supportive staff, I would recommend to anyone! A+ if your looking for a…read morenursing home in the Breinigsville area. Open 24 hours and always welcoming.

This facility has the most caring staff. My first experience with SHSL was four years ago when we…read morewere going on vacation and my 94 year-old dad couldn't be left alone for two weeks on his own. He went for a month to SHSL for respite care and they were so welcoming and friendly even though he was short term care. He was welcomed back for the next 2 years with the staff remembering him. This indicates to me that SHSL is able to keep employees for long periods of employment which is a credit to them in this ever-changing service oriented business. Due to my dad's advancing age (98), it was decided in July 2018 for him to stay at SHSL as his residence which was for the next 15 months. He made new friends and never once complained about the staff. The administration is very responsive and cares about their residents. The hospice services SHSL recommended were also wonderful. I have had prior assisted living experience for my parents at a larger corporate facility in the LV which I had numerous problems with to the point where I removed my mother from the dementia unit. SHSL wins hands down in my book. They are top notch in providing seniors with a safe, friendly and welcoming place to call home. Families will see very quickly that their loved ones are well attended to should they make SHSL home for someone in their family.

Everything is perfect at Sacred Heart for my Mom who has dementia. The facility itself is beautiful…read morewith very nice furniture in the common areas, of which there are many. There is the main Lounge with leather sofas, gas fireplace a lovely fish tank and piano. There's a library with an internet computer, a gathering room for crafts, games, community mtgs, etc. A private dining room for special occasions and the main dining room with different table arrangements and fabulous food! There are 3 floors, one of the top two has a billiard room, sofas and chairs, game tables and a TV. The other has the laundry room, leather sectional, chairs and TV. All floors have gathering groupings along the spacious hallway. There are numerous room configurations as studios and also 1 or 2 bedrooms. Some have kitchenettes but no cooking is allowed. Any can have a mini fridge. They can supply all furniture at no extra cost, bring your own or mix it up. They supply linens and basic housekeeping. I like their tiered pricing, allowing for three levels of care and assistance so you pay only for what you need. There are available religious services, many arts and crafts, weekly shopping trips or restaurant trips. The staff is amazing, from the admins, med techs, medical staff, dining staff, just everyone. My Mom LOVES it there, especially the rear patio with canopies, expensive and comfy furniture and a view of the pond with fountains, beautiful potted and planted flowers/bushes and resident geese, chipmunks, birds, etc. Finally, I love that it is a progressive care facility from minimum care up to full time, locked dementia care! I looked at many places, this is by far superior in my opinion.

I can not describe the Quality of care my mother Andrea received at this facility, It warms my…read moreheart to know she spent her last days with professionals who gave the highest level of care. All staff was kind and treated the family well during her stay. Staff went above and beyond. From the admission process until the end. Sylvia, social work was just amazing and took the lead right from the first step, god bless her! Delores and Regina are amazing and took care of not only my mother but the whole family! everyone went above and beyond, to make my mothers last days comfortable and beautiful. I would recommend this facility for loved ones, I wish I would have found it sooner. God bless you all and thank you for everything. We are forever grateful. The family of Andrea Veiga.

Does not offer quality professional care. I think all of the Genesis run facilities are the same!…read moreAll of them need updating, new furniture and new facility equipment and better quality workers. This one is almost as bad as Lopatcong.