I don't know the caliber of their work, but I'm rather offended at the way they kind of blew me…read moreoff, so responsiveness gets a low score from me. I guess they have more work than they need. I need a garage to be built. I reached out, they asked for pictures of what I needed, I sent pics and they promised to get back to me with an estimate. 3 weeks later I asked if I could make an appointment and the response "I'll see if someone can come by" 2weeks ago is a blowoff if I've ever had one. So maybe their work is ok but organization and responsiveness is not good.

BCC is great if you have a good plan and do all the site and permitting prep before Dustin and his…read morecrew do the build. He was very patient and helpful in pricing out the actual building and the construction was fast and solid. He wasn't great on following up with challenges redoing things so the city inspectors were happy. So, mixed experience but happy with actual building.

I'm sorry I trusted them. I read about this business and followed them on instagram, totally…read morebuying into the idea of a sustainable, regenerative landscape (I still do). I saved for 2 years to be able to hire them to do my yard. The consultants they sent out were thoughtful and seemed to know what they were doing. Then they sent out contractors to do the work, who were friendly enough and hard working. I did have some concerns with the depth of the rain garden they dug (3 ft deep in solid clay) but they acted like they knew what they were doing. So I trusted them. When they were finished it was so pretty, and the lead worker patiently instructed me on caring for the plants they'd installed. The rain garden basin had been filled in with substrate and was then about 1 ft deep. I was anxious for rain to come so I could see it in action. Three weeks later the rain did come and the rain garden filled up with water as expected. However, on day 4 it was still full. It was supposed to drain within a day. I bailed about 30 gallons out of it on day 5 and emailed SOG requesting some gravel. They sent me sand, which I mixed into the substrate they'd already installed. They offered to send someone out and I declined, fearing they would send out the same people who'd installed this mess and I didn't want them to make it worse. In the meantime, the plants began to rot and the pond smelled like a sewer. I emailed them once more requesting gravel and replacement plants. They sent me big river rocks and 3 replacement plants. It's been 2 months since the installation. I have spent another $700 so far on gravel and other materials to encourage drainage. I dug a trench slanting away from the basin, but the rain garden has never emptied out. It smells like a sewer and mosquitoes are breeding in it. When I reached out to SOG one more time, they offered to send out a consultant once a month for a fee of $291 an hour. All I wanted was for them to help me fix their mistake. I certainly do not need advice from someone as clueless as I was when I hired them. For some reason my location comes up as Toronto. That is incorrect.

Total scam. I expressed my budget of $10-$15k, paid a $2,500 fee to get started, months go by, so…read morewe miss the seasonal window to start work, like three zoom calls, then comes the final call with the install estimate. $65,000. What. The. Actual. F*ck. Who does that? Why would you do that? I get a little upselling, but FIVE TIMES the client's budget? It sounds like SoG is in the business of taking design fees, delivering some doodles, and that's it. I'm out a good chunk of my budget for nothing. Zero stars if that were possible.

I cannot say enough about Renaldo (owner) and his crew…read more We originally planned on upgrading our counters and cabinets doors (June 2021). We went and picked our slabs and had them delivered to Art Rock's shop. We then decided to do a full gut and remodel of our kitchen. Renaldo was kind enough to hold our original 3 slabs from June until February when he installed them. No extra charge, and never gave me a hard time about it. FANTASTIC service. As well, the install was flawless! Do not hesitate to use Renaldo and his wonderful company. First class. Thanks again for your service!

PROFESSIONAL AND KNOWLEDGEABLE!…read more While driving in the area, we noticed a sign for Art Rock Creations. This shop specializes in fabricating countertops, (primarily quartz and granite), so we thought that we would stop in to see what they had to offer. We were immediately greeted by Walter who was our escort for the visit. He did a great job of introducing us to the various products they have available. We were able to go into the workshop to see the slabs and even take photos. Unfortunately, photos never do justice to beautiful stones or other materials as the color is just not as vibrant. However, I did take a photo of the name and description of the slabs that I liked for future reference. Prices are located directly on the products but do not include cutting the openings or specific types of details for finishing the edges. We gave him a rough estimate of measurements and he will be sending an estimate via e-mail. If you need a kitchen sink, they sell them here as well. Don't get caught up on the floors as I did because they are very cool yet very distracting. They have various materials laid on the floor as samples and I actually found a travertine design that I really like. They just allowed me to wander around freely looking at materials which at one point led into an office. The worker was very gracious in allowing me to check out the floor and take a photo. I have found that people are really quite generous if I simply tell them that I am nosy and want to have a closer look at something. Of course that's true and it's hard to look at countertop materials without considering the floor because they all have to relate to one another for a cohesive look. If you are looking for professionalism and great customer service, look no further because Art Rock Creations delivers!

I came here for an art show. The place has beautiful marble counter tops. The owner is kind and…read moreknowledgeable. Extra star for supporting the arts.

Incredible team, beautiful end result! Becky's help with selections and her communication…read morethroughout the process was perfection. The templating and install crew were on time, clean, and so precise. The countertop, shower curb, and shower niche shelf turned out beautifully! I highly recommend!!!

Other companies did a hard sell-job but Bruce was very professional. He came out, looked around the…read morecrawl space, explained his plan, and left it up to me to decide without any pressure tactics. He answered all my questions by email literally at all hours of the night (thanks Bruce!). We are quite happy with the result! A few years ago, a different company tried to address our humidity problem but gave up and told us our house was "possessed." ESOG's system has maintained the humidity in the crawl space below 50% even during the most dank and humid days of summer. Highly recommend!

Stay away. After spending $25k on a project with a warranty, i have continued cracking and ESOG is…read morerefusing to call me back. i'm trying to contact them daily, but only receive an AI voice agent that takes a message. Poor customer service and a clear refusal to honor a legal warranty.