I couldn't put this review on until I gave it a star (1 star is far too much for this excuse of a place.)
I put my car in for a service last month October 2018, they said it was a major 8 years service. The service was complete and the final bill was £708. I opened my boot about 2 weeks after it came back and noticed that the rear boot light wasn't working. On checking it the next day, my husband discovered that not only wasn't it working, the rear cover was missing and the light was way down in the wheel arch. I phoned Phoenix Linwood and the girl looked at the paperwork and spoke to the service department who said they hadn't touched the rear boot light but that I could take it in and they would have a look at it, no thank you, someone took this cover off as there is no way it could fall off and indeed was not in the boot of the car. Please do not go anywhere near this shoddy place. I put in a perfectly good car for a service and it came back with parts missing. I'm just glad that it wasn't any parts that could of caused an accident. Will never be back at this place again. read more