Great company Gly and team very friendly and helpful. Picked…read moreup my 3rd car which Glyn sourced for me... my ideal car! Excellent service, excellent stock of quality used cars.. Spoiled for choice! Thanks again Grace and Belle

I am posting this review in the hope that someone else does not have the same experience with this…read morebusiness that I did. I purchased a car from Great Western Motor Company at the end of November 2013. A condition of purchase was that I asked them to freshly MOT the car for me so I knew it was safe for me and my partner to drive. I do a lot of driving for work and frequently have colleagues and family members in the car, so a safe reliable car is a must for me. On purchasing the car I was assured it had passed its MOT with no advisories. I asked to see the paperwork but I was told it was in the post to the DVLA. They told me it was MOT'd by a local garage in Anniesland but didn't give me the name of the garage. I drive with my sales receipt and no V5 as this, I was told, was with the DVLA so the private plates from the previous owner could get swapped over. I accepted this as a reasonable explanation. I noticed after having the car for a week that it was a bit sluggish, and did not coast like my previous cars and decelerated very quickly when in gear and not using the brakes. When I had the time available a week or so later I took the car to a trusted mechanic in Prestonpans near where I live in East Lothian and he informed me that the front brakes were around 50% seized and had clearly been like that for a lot longer than a few weeks, as the pads were worn down to practically nothing. He said the car would never have passed an MOT at the end of November, and went so far to say that he would stand in a court of law and stake his reputation on it. He is a registered MOT station and a car dealer, as well as an expert on the type of car I purchased (I took it to him as he has owned several of these cars himself and the owners club recommended him). As Christmas was looming I needed the car repaired quickly so I called Great Western Motors to complain and their attitude was astonishing. They refused to tell me who had MOT'd the car, told me they were refunding my money and taking the car back, and told me I was "at it" and accused the mechanic of colluding with me. I told them I did not want a refund - I had bought the car because I liked it, I still liked it and all I wanted to know was who MOT'd the car so I could inform VOSA. At this point I started receiving an increasingly bizarre and offensive stream of text messages from the salesman, details of which I will leave out of this review as they are so odd it may stretch the comprehension of even the most open minded individual. I had been driving children, colleagues and my partner around in a dangerous car because of either the MOT station or Great Western Motor Company and I wanted answers. I had not received the paperwork for the car and asked them to put this in the mail immediately as they had it sitting in the office and hadn't sent it on to me. When all was said and done the salesman called me and promised me (I emphasise the work promise at this point) that he would pay part of the £486 it was going to cost me to replace the brake calipers and discs. He asked me to give him the weekend to put this right. He never contacted me again. This was just before Christmas. I received the paperwork a couple of days later. Lo and behold, they had lied to me and the car wasn't even MOT'd in November - it was MOT'd in September and they had taken me for a ride and sold me an unsafe, un-MOT'd car when they said they had freshly MOT'd it with no advisories. These people took £2995 from me and lied to my face. Three weeks passed and it was the middle of January when I contacted them again, on the off chance they had a busy festive period and asked if I could have something towards the cost of the brake calipers and discs - at this point anything was better than nothing, and I thought they could at least redeem themselves in some small way. I then got a laughable offer to buy the car back as they think they had "undersold" it to me (bear in mind this is a used car dealership, so underselling something is a completely ridiculous assertion). I have spent money rust proofing the car and putting the brakes right by this point and bought accessories for it so I simply refused to deal with them a second longer. I am now seeking redress through Trading Standards and the small claims court. Avoid these people at all costs. I just hope they do not do the same to someone else and they end up taking their family out in a death trap.

WARNING WARNING…read more For anyone thinking about buying a car from GLASGOW TRADE SALES I purchased a car from GLASGOW TRADE SALES on 14/2/18 with 3 months warranty! I have been trying to contact them since the 10/3/18 to report some problems I am experiencing. They hang up on me & don't return any calls when I leave messages. They also refuse to acknowledge or respond to emails. I now realise they have done this a lot to other customer's. After a bit of investigation on my part the warranty they claim to offer with "Warranty Wise" which you can clearly see advertised on all their current cars is a complete LIE. I have personally spoken to warranty wise and GLASGOW TRADE SALES are not an approved dealer of warranty wise and haven't been for 5/6 months now. They are liars and cheats please do not buy a car from them it's not worth the risk. Check out the reviews on Google and Auto Trader I wish I had before buying my car. All I can do now is warn others so they don't fall for the same lies I did. Please help me by sharing this with family and friends in the Glasgow area!

Glasgow Trade Sales. Absolute cowboys and thieves. Do not go near this place if you value your…read moremoney because they absolutely WILL rip you off. Recently bought a Kia Carens that turned out to have multiple issues. GTS do not answer calls or reply to emails or messages, I wonder why. I guess their 30 day warranty is worth about as much as their word. I have since had the car independently checked and the garage I use and trust are adamant the car should never have passed an not due to the brakes being defective among other issues. GTS never even bothered to fix the non existent handbrake despite falsely claiming too. Glasgow Trade sales will take your money then stick their fingers up at laughing you as you drive away. The matter is now in the hands of trading standards, VOSA and the police for the dodgy mot issued. Glasgow trade sales have f####d with the wrong guy this time. See you soon Dan!!!

Car dealers always seem to suffer from the "Arthur Daley" syndrome so it was with some trepidation…read morethat I chose to go down that road (if you excuse the pun) when looking for another car. After meeting several dealers who added to my used car dealer's paranoia, I finally decided to give it one more go with Stephen Hannah Cars. Right from the initial phone call to inquire about a car through to the final sale I could not be more impressed with the professional and trustworthy service I received. My contact, John Miller, was honest throughout the engagement and sought to give me the best deal and car for my budget. In the end I drove away with car that exceeded my expectations. I could not recommend these guys enough. Just tell them Bob sent you....

Atrocious. They're all about selling you the vehicle (and, in fairness, due to their size they are…read moreoften unbeatable on price), but the after sales "care" varies between abysmal and non-existent. I had two pieces of warranty work done on my car. The first was a door hinge issue that was a known fault and a "quick fix", but it meant that the passenger side door didn't sit flush with the vehicle. About a month after they'd fixed it, the fault re-appeared and exists to this day. Another warranty repair - replacement of steering wheel and gear knob - took over three months to get sorted and involved the direct involvement of Renault themselves. When they finally booked me in, they tried to charge me for a hire car, claiming I could just get the money back from Renault - who had contacted the garage on my behalf to get everything sorted and told them that I was not to be charged. Renault then advised me in future that there was another non-Arnold Clark dealership elsewhere and that I would probably be better off using them. We've had similar - and actually worse - experiences through four other AC dealerships and just don't use them for anything more than browsing the vehicles, getting brochures and perhaps test driving... before going elsewhere if we decide we like the model.

Friendly honest guysread more

Really nice Guys @ Sell Your Car Scotland. Gave me a fair price offer for my car, which was pretty…read moreclose to what i wanted. Good bye car. hello money. Thanks. John

From the owner: We make it easy to sell your car. Whether you are looking for a bigger car for your growing family…read moreor if you are upgrading to something sportier we take the stress out of selling your used car in Scotland. Sell your used car in 3 easy steps. 1. Start with your free car valuation at www.sellyourcarscotland.co.uk. 2. Book & confirm your appointment with a local brand and 3. Agree the valuation and sell your car with payment transfer direct to your bank account. Scotland's No. 1 online car buyer!

So continuing my car troubles, this week my car had the engine management system (?!) light lit up…read moreon the dashboard, so we booked it in for Henry's to look at. Dropping it off was simple as they had all the information over the phone, I simply left my keys with them and got a taxi back home. Sadly the car wasn't ready until the next day to collect, just because it needed a few things done to it. It was ready for collection by 2pm and when I arrived they asked me to wait in the lounge area so they could "check-out" the car to me. Thankfully I didn't have to wait long and the guy went over everything with me which was nice (although I didn't know what he was talking about). The service and checks all up was just over £250 and they even washed and hoovered the car. I'd definitely bring the car back here for another service as I was really impressed by their professionalism and it didn't end up being as expensive as I expected. And now my car is running beautiful and smoothly. Woohoo!

Never buy any car from them or you will regret it. Good at selling you the car but the aftercare is…read morewhere they make the real money ££££. You have got more chance of becoming a prime minister then getting any work done under manufacturer warranty from them, as the issues were genuine and another dealer agreed to look at the same issues under warranty plus I was spoken to like human being. Save your money and go to a different dealer !!!

They sell dangerous second hand vehicles! No ownership of problem. Worst service imaginable and…read moreworst treatment I've ever received. Charles Rooney himself and his sales staff Bobby refused to tell me if they had fixed the problem and demanded that I take the car away. When I tried to get any information from them they swore at me violently and called me names I will not repeat here. I was left with no option but to take the car or go to court. I don't have that time nor the money(after buying a car!) to do that. Avoid doing business with Charles Rooney Car Sales at all cost!!! Waste of time and money. They have no respect and ignore all aspects of the Sale of Goods Act 1979.

*WARNING* Stay clear of these rip off merchants! I bought a peugeot 307 hdi from them at xmas for…read more£3995! 1 month after buying I broke down and had to be recovered. I took the car straight to an independant garage who gave it a diagnostic test. The test uncovered the fact that there were many major parts of the engine 'missing'. These were parts that would have to have been removed by a mechanic, which if faulty, would stop the engine from running, BUT if removed the car will operate for a few months before finaly causing extensive problems. The price to replace the parts inc labour would have cost in xs of £2500. When i took the car back to the so called 'dealers', he told me 'we dont do refunds' and i was 'over the 30day warrenty'. After i educated this cowboy of my rights and the fact i had contacted the office of fair trading, he quickly gave me my money back to get me out of his way!!! 1 month later, the car is back on the forcourt at the same price, I would wager my mortgage that the repairs havnt been done! STAY AWAY FROM THIS DAYLIGHT ROBBER!!!

Our Citroen c4 was recalled for fault - put it into Finneston Glasgow dealership on 6th October-…read morewas informed last week it will b January before it can be fixed - been told this morning NO COURTESY CAR- what kind of poor customer service is this!!! I am absolutely appalled at the level of service we are receiving from Citroen and fully plan on taking this matter further- we are paying for a car we do not have for 3 months on top of struggling to get to and from our workplaces and the extra cost on top of this for travelling! There must be something someone at Citroen can do before I go crazy at this situation which is no fault of our own and completely Citroens fault!!!!