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    Phoenix Natural Wellness

    4.6 (5 reviews)
    Open 10:00 am - 7:00 pm

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    8 years ago

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    7 years ago

    They do not carry American shaman, that stuff sucks,,, they have better products that have certification, and it works for me,,,,

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    7 years ago

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    8 years ago

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    8 years ago

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    Supplement Superstores

    Supplement Superstores

    5.0
    (2 reviews)
    4.9 mi

    They know customer service at this establishment. I went in months ago curious about adding…read moreprotein. I've been back several times since and they are always helpful in finding the right protein, creatine, and vitamins for my needs. They even helped set me up with a diet plan that has been sustainable for me. They learned my name quickly and remember me every time I come in. I've gotten emails to check in on my progress and they even once sent me a letter thanking me after I bought some protein for my father. And In all of this, not once did they push me to buy anything or try to sell me on the most expensive product when I was shopping.

    Walked into the store in November 2022 and it changed our direction in our health journey. We were…read moreseen, heard and then Noah spent about 30-45 minutes talking to us to make sure we were getting what we needed. After two months we had been back in a couple times for more protein then we started to talk with Dylan. By January my sister was signed up for the 8 week challenge and we both started 75 Hard. We hadn't decided on a date to start and Dylan said you should start tomorrow. We check in once a week and have body scans. We feel they're more invested at S2 than our own dr's. I love the relationships we have with Dylan, Thatcher and Micha. We don't know Rachel yet. They make us feel welcome and they're involved in our progress. Everything you'd want in customer service comes out of that store. It's a shining example of what has been lost in brick and mortar stores. I wish I could give 10 stars. Also, listen to Protein bros podcast! It's awesome.

    Supplement Superstore

    Supplement Superstore

    5.0
    (6 reviews)
    3.1 mi

    Service is always top notch here. The staff is friendly from the minute you walk in, until you are…read morefully comfortable with the purchase you made, thanks to their knowledge. Their prices are competitive but the staff will naturally try to sell you their in-house products first. The selection goes well beyond that tho and you will find something for any type of exercise supplement need. PS: free body fat analysis is provided in store at any time.

    I can say with 100% certainty you will receive the best customer service experience of your life…read morewhen you go to supplement superstore. I have come out of every experience happier than the last time. The selection of products is great, but the real value is the experience you have coming to this store. Joel and the rest of the staff work to make you feel welcome, understood, and appreciated. Whether it's having specific supplements you wish to avoid, questions about how a certain supplement will help you achieve your fitness goals, or how you should be eating with the supplements and how you should be taking them, they take the time to make sure you are leaving more than just supplements. The culture of this store is where its value really lies and I don't think I could got anywhere else because of it. You aren't just buying a product, you are gaining a support system that wants to see you succeed and is happy to help you achieve that success. Also, a special shout out again to Joel. He knows everyone who walks through that door and gives every customer he helps 110%. Just one of the kindest, friendliest, most positive people you can meet.

    The Vitamin Shoppe

    The Vitamin Shoppe

    3.0
    (7 reviews)
    6.6 mi
    $$

    horrible service even worse could you open up before 10:30 on Saturday. Really 10:30 why not noon…read more Prices are really high i think ill order what i want on the internet if they cant open before 10:30

    First of all, this used to be my favorite Vitamin Shoppe store to get my supplements. After today,…read morethat's no longer the case. I can no longer subject myself to the treatment I've received at this store, as of late. The last straw was when I ordered some items online using a promo code that was advertised in the app. I received a notification that all of my items were ready for pickup and I proceeded to the store to retrieve them. Upon arriving at the store, I was told that one of the items were unavailable, due to a specific flavor being sold out, but there were other flavors available to exchange for it. I was totally fine with that so I found the replacement flavor and walked it to the counter. While in the store talking to the original associate, another associate walked in and settled himself in behind the counter. I mentioned to that associate that I had a conversation with the first associate about exchanging the unavailable item for the one I brought to the counter. He told me that I would have to pay full price for this item and that it couldn't be swapped out for inventory reasons. I understood that but that's not what the original associate mentioned in our previous conversation. I asked the original associate for clarity on what he mentioned to me and that's when the associate behind the counter begins to say that I'm being rude and confrontational. Never have I ever gotten out of line with anyone at that store! In fact, I used to talk at length to the previous employees. All I was trying to do was get the item for the same price I was quoted when I bought the item online but I was called rude for that. Being in a customer service job most certainly can be frustrating but if a customer is seeking to understand, you provide that clarity in a respectful way. This could have all been avoided with them just swapping out the product for the same price I paid for it originally. Instead, the situation escalated to an unnecessary point and the attitude on this guy was unacceptable. I'll be shopping on Amazon from here on out. The prices are better anyway!

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    The Vitamin Shoppe
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    Phoenix Natural Wellness - vapeshops - Updated June 2026

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