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    Phoenix Physical Therapy & Sports Performance

    4.8 (5 reviews)
    Closed 8:00 am - 12:00 pm

    By appointment only

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    Sally's Y - Lillian did a wonderful job checking us in ready for our small hike

    Sally's Y

    3.0(7 reviews)
    2.6 mi

    July 18, 2026. Denver, NC YMCA facility at around 11:30 AM…read more My 38-year-old adult son has Down syndrome and cannot care for himself. I am his mother and legal guardian. I work for Hospital, and my son attends a day program from Monday through Friday. Because of our schedules, Saturday is the only day he can visit the YMCA, and this happens to be my weekend off. When I approached the front counter, the elderly lady working there informed me that I had to pay a $20.00 guest fee because we do not have an active membership. I had absolutely no problem paying that fee, as I cannot leave my son alone and wanted him to enjoy the facility. However, she then told me that we could not enter because guest access was only allowed from Monday through Friday. At that moment, another staff member intervened and told her that we were allowed to enter. Despite this correction from her colleague, the lady insisted again that we could not enter. Feeling unwelcome and uncomfortable, I decided to leave. We then drove to the Lincolnton YMCA, where I explained the situation to the staff there. They were incredibly helpful, but they also could not understand why the lady in Denver denied us access. I need a clear explanation regarding the guest policy. Furthermore, I strongly believe your staff needs better training and sensitivity when dealing with individuals with special needs. My son does not understand why he was rejected, and it is heartbreaking. I expect a prompt response regarding how this situation will be addressed.

    I love coming here. It's a clean and high quality gym and wonderful staff! They are always happy to…read morehelp.

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    Winners for Life ATA  - Denver

    Winners for Life ATA - Denver

    2.0(6 reviews)
    0.5 mi

    "Let me start off by saying ATA Karate Denver is my first experience with any formal martial arts…read moreschool for my children and I find them to be a 1 1/2 star school thus far. So how do I come to this decision with nothing to compare it to? How can I be so arrogant as to what should be the expectation? One of my children started back in March of this year and the teachers have been patient, encouraging and joyful to be around. However, one of my issues is the turn over of the teachers on the staff. Through the course of 7 months I have personally seen 6 different teachers come through the school and it's aggravating and disappointing for my children and for myself. How does one build a rapport and trusting relationship when teachers come and go? ATA Karate Denver also has issues with equipment orders and getting the correct size for children. When my child started back in March, he was given the wrong size headgear from the start and we had to wait about 2 months before we purchased our own headgear for him. We took our son out of the school because of other obligations and since we were under agreement the school let our daughter take his place. For my daughter who started 2 months ago we're currently still waiting for a chest protector. I find these incidents totally unacceptable and not the proper way to operate a school when safety is an issue. We've also dealt with less than ethical contractual agreement issues with respect to outright lying. When we decided to enroll our son into the school we spoke with some type of manager. He played well in getting my son excited about Karate and wanting to become a black belt. When it came time to discuss cost of tuition and length of contract time things became muddy and dishonest. We were told that the only option available was a 3 year agreement and what the tuition would be. It sounded off but what did we know? So again we asked him was a 3 year agreement the only option available and we were told yes, so reluctantly we signed up. After about a month we found out we were lied to because we talked to other people signing up with less than 3 year agreement and we brought it up to management. At that point we're told that there are agreements less than 3 years and the main office set us up with a satisfactory agreement that we could be comfortable with. So there you have it, that's our experience. Many issues to deal with and our contract will be up soon. Can I say this has been a learning experience? Yes. Can I say we will repeat it? No!, ATA Karate of Denver needs to become more honest, organized and consistent and have instructors stay for more than a couple of weeks. This has been extremely frustrating and I only speak for my family but I assure you that other parents feel the same. Could I recommend this school to you in good faith and honesty? No, look elsewhere and if you have any recommendations please let me know."

    We have just enrolled with ATA Denver NC and are all exited to move forward with the program. The…read moremanager and instructors have encouraged discipline and a healthy lifestyle. My children are learning more respect through the classes and I have seen advancement in their confidence as they take pride in themselves when they "suit up" each week. It is a commitment on the parents part, as well. When I was approached by who seemed to be a recruiter, I was impressed with the assertiveness and self confidence of this young individual. Although I did not sign up immediately, there was no problem in communicating with the management to further understand the program. ATA Karate helps promote current, positive lifestyles for children and also assists in potential future endeavors for participants of all ages. Keep up the great work!

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    Winners for Life ATA  - Denver
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    Phoenix Physical Therapy & Sports Performance - physicaltherapy - Updated September 2026

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