So random but I really needed colored non-prescription contacts for a Halloween costume and this…read morewas like the only place that had them locally that wasn't expensive. I think they were $13! So worth it! Made my costume that much better! The girl working was so nice and helpful.

This is the best customer service I have ever received from going to a smoke shop. Every single…read moreemployee is super down to earth and helpful. It seems like they all truly care about the well-being of their customers. The owner always gives me a piece of candy before I leave And Zoe is honestly such a cutie.

Great selection of geek bars and cigarettes staff is amazing and prices are reasonable!read more

I LOVE Nana's smoke shop. It has great prices and deals, but on 5/19/26 I called at 11:43pm and…read moretold them I was on the way asap and would be there before 12, they told me to go ahead and come on in because they'll be open, I get there at 11:54 because I was hauling ass to make sure I made it and whoever answered that phone lied to me and closed the store before 12am. I was fucking furious and they absolutely wasted my time, money and gas. I had to go to a 24hr smoke shop called Eye Smoke shop which honestly I would recommend more then Nana's because their prices are better and when I called and asked to make sure they're open, they made sure to be open when I got there. Honestly nana's is so bs for that, if I call and you tell me you're open until 12, fucking make sure you're open til 12, especially if I fucking call and say I'm on the way!

Jabbers is awesome at his job. Greaaaaat product knowledge of inventory items. Patient and…read moreprofessional. Helping me with transition from tobacco to a healthier alternative. Verrrrry grateful to him. The best smoke shop in the West valley, and I've hit a few different ones. Wide inventory, fairly priced, and no pressure or hype.

From the owner: At fire clouds smoke shop we thrive to get you the best possible prices around. Special pricing on…read morevapes and glass bongs

First off Sam is AMAZING! Very welcoming. The store has A LOT of different items to choose from…read moredepending on what you're looking for. I went in for the first time several months ago and he remembered me! He's good at helping get/ choose the right product that I want! Even lets me try Samples before I buy! I've been back several times and will continue to support him. BONUS he Always gives me a discount.. the best part is we're both names Sam Appreciate your time / patience helping this indecisive girl out! See you soon Sam!

From the owner: Geek bar vape lost Mary all vapes brands cbd kratom and much moreread more

I was sick & tired of my SMOK novo devices, they always stop working or leak and it got to be so…read moreannoying, so I went in here when my other shop was closed. And thank GOD I did! The girl helping me first tried to fix my device, and eventually showed me much better options for the juice I like. She was not pushy, very helpful, and they have lots of juices to choose from including mine! Thank you guys for all your help! This will definitely be my regular spot.

We go here regularly and have Jayde, (she is AMAZING!!) Zach was so freakin helpful in a pinch. We…read morebought a piece and brought it home (needing help) called in, and had the best over the phone service from him! He helped us resolve our at home issue. Ali, was another helper we have had that really made a difference. Honestly? I drive a distance for this smoke shop. The customer service, quality of pieces and just overall experience is unmatched.

I was visiting family in Arizona when I came across this gem. After a very long drive I was glad to…read morestop by and relax and clear my head. The staff was very knowledgeable and very nice. The products we're top of the line, and the pricing was fair and honest. I will stop by the shop every time I am back in town. Thanks again AZ vapes.

Hands down one of the worst smoke shops I have ever been in I buy a vape for like 20$ I go home…read moresmoke it for literally 10 min and the thing stops working no power I go back to try to explain what happened he rejects me and was super rude to me it looks like a kid working there don't bother your self with this trash place

This smoke shop is always my go to and when my bud tender told me he also goes here just makes it…read morebetter. Thank you for always giving me good customer service.

Horrible customer service over the phone. Called in to ask for a specific item. This guy had no…read morecustomer service training. First word on the phone was "yeah" lol what a joke. This is why there is always for opportunities for new smoke shops to emerge.

Worst customer service I've ever seen Not helpful or…read morewelcoming at all the girl had a horrible attitude and she has the easiest job in the world

I came into this shop with my mom , who had a vape that was about 12 years old. She was just…read morelooking to replace a part (that kept breaking because the thing was so damn beat up) but we luckily had RYAN helping us out. He broke everything down in such a simple, understandable way, and was super patient with all of my mom's questions. Ryan was so knowledgeable, I can't express how enough how much I appreciate it. He got her a new setup that she loves, and I'm sure we will be back. Thanks again Ryan, and to the owner of this store-- GIVE THAT MAN A RAISE!!

Avoid this place at all costs. What kind of business doesn't let you look at the goods. I would…read morerather drive 10 miles out of the way then give them a single cent. Had every intention on buying cigars but was told no. You can't look unless you know what you want. Well how the hell do I know what you sell? Geniuses

Decided to stop in for some cigs. Typical smoke shop. The lady who helped me (blonde w tats) was…read morereally friendly. It was nice chatting with her. Based on my visit, I'd definitely give them my business again.