Fast service and very helpful. The guy that helped me out seemed very knowledgeable. I thought I…read moremight have to replace my phone but they were able to fix me up !

I got a front and back screen replacement on my iPhone 14 here yesterday. It looks like they gave…read moreme a brand new phone, I can't believe what a great job they did.

I live downtown and getting to clayton I store is a pain not a fan of the galleria . I dropped off…read moremy phone at the Culinaria downtown, a service rep was there working on the drop box , he took the time to assist me and they repaired my phone ( missing button and severely cracked screen) in less than 24 hours. Next day, I went to pick up my phone and the equipment was still under service. The same repair /service rep personally delivered my phone from the Fairview Heights location to my condo downtown STL and this was during the huge storm that passed through town! ~~~~EXCELLENT CUSTOMER SERVICE~~~ Convenient , Affordable, and professional My total Cost 170$ Apple Store over 200 $ By appointment only and a 4 day wait.

Excellent service. I dropped by phone in the lake on Friday morning. I grabbed it, opened it, let…read moreit dry under a fan on it for 24 hours, then restarted it on Saturday morning. At first, everything worked perfectly. I thought I had gotten lucky and dodged a bullet. But, later that day, the display went out. Some friends recommended Foxpaw for the repair. I calling Foxpaw and discussed my situation with a customer serve person, I dropped my phone in a kiosk Saturday night for their water treatment service. Before noon on Sunday, Foxpaw reached out to me with two emails to tell me they were having no problem with my phone and to call them for further direction. In that conversion, the customer service person said that they did not recommend their water treatment service if the phone is now working. They warned that intermittent screen display problem could continue since it had been submerged in water. But, she offered to refund my fee and make my phone available for pick up later that afternoon. It was ready before promised and has been working perfectly.....let's keep hoping. I couldn't ask for better service. My only problem was what that touch screen at the kiosk would not register my touch selections unless I pushed very hard on the screen and it took many, many, many swipes to get the card reader to read my credit card.

So I went to the battery store. They would not replace the battery on my watch. Something about…read morewarranty on watch. I said I don't take it swimming. They still wouldn't not change it. They did have 2 different tile batteries they replaced. Also they showed me how to open tile for battery replacement. This was a plus. The batteries were expensive compared to other places. They had no public bathrooms.

Went to get my battery fixed and they broke the back. But they did replace it, but now my phone…read morekeeps restarting and when I brought it back tot them immediately he took it back and then told me he doesn't know why. He said he made sure everything looked fine. I honestly wish I never stepped foot in there. I will be telling everyone I know not to bother. VERY UNHAPPY. I'm just going to buy a new phone and so I spent $100 on a battery I barely got to use BECAUSE OF THEM!!!!!!!

Dropped off a nintendo switch for battery issues. Initially they said it would be only a few days…read moreand the would call me, but two weeks passed with no call, text, or even email. When I called, they said it'd be longer due to an issue they detected and said they'd call me back. A week passed, and I called them to check up. They said I could pick it up soon and they would call in the next day. They never did. The employees even said they made notes to call me, and none of the repair techs ever called to keep me updated or to even tell me when it was ready for pick up. I had to keep calling myself. While the battery issue is better, they were unfortunately not able to fix it completely due to there being a motherboard problem. Good technological know how, absolutely horrid communication between the staff and customer.

I dropped the iPad off on 11/30 and was told it would be a few days. In two days I got a call…read moresaying the passcode was on and they needed that. I gave it to them and was told it would be a few days. In a few more days, they called me but didn't leave a message. I called them back and they said they had meant to call a different customer but mine would be done in a few days. Now it has been a week, so two more days pass and I call they say they are waiting for the passcode. I told them I gave it to them several days earlier and they said oh right, it will be done in a few days. I called back in two days and guess what? They said they need the passcode. I told them I'd already provided it and they said oh right, it will be done in a few days. I call back in two more days and guess what? They say they need the passcode. I say I've already supplied it, and they said, oh right. But this time they said it would be done that day, which was Saturday December 11, 13 days from the day I dropped it off. They called me to pick it up exactly 30 minutes before they closed. I wasn't able to get it until December 14. I do have it now and it appears to be working. If you think a few days is about two weeks and don't mind calling repeatedly, go ahead and give them a try.

Service was excellent. Everyone in there was friendly. They kept me up-to-date on my phone, even…read morethough they were very busy. Everyone was waited on as they walked in the door. I

Dishonest took apart my phone and tied to extort more money…read morethan they'd quoted. I could trade the room and said I'll find a different place. When thry gave me the pieces all taken apart, they claimed it was all there. When I walked out, I saw that they'd kept the critical part, I walked back in, and their behavior was so dishonest, menacing, mocking and I saw it was truly not worth fighting with them. Lesson learned. All my pics are lost. New $200 refurbished phone ..total loss.

I purchased a used iMac from this location yet less than a year ago from my son at college and he…read morebegan to have an issue with the screen dimming. I went back to the guy to look at it. He offers no apologies and no repairs. Was going to charge full price to fix the problem. I wouldn't use the shop again if I had to. I wouldn't recommend purchasing anything from the shop that has been repaired because he will not stand by it. Kye, if I was interested in what Best Buy would do I would have gone to Best Buy. You're a small business which I typically try to patronize and they typically do better by their customers than the big box stores but in this case you don't. Not a problem for me. I'll just go there moving forward and tell everyone that I know to do the same. Have a nice day.

Skilled and knowledgeable as well as patient. Had repaired two PS5 controllers at reasonable price…read more Sent friendly text reminder when the controllers were done and now me and the kiddo can game.

Went in here several months ago with a cracked screen. They fixed it same day. They even offered…read moreadvice on future phone purchases.

From the owner: Phone Pandora serving the community for 18 years offers a wide range of wireless services…read more Specializing in mobile cellular phone and tablet repair our experienced technicians can fix your phone or tablet in under 20 minutes in most cases. Phone Pandora is a MetroPCS agent as well and offers the full line of Metro PCS products and services. We offer Apple and android products and carry over 40 handsets in any one of our seven locations.