We had several video (VCR) copies made to DVD and the service and product we received was so poor that I am strongly recommending that people consider using this service. After almost 4 weeks being transferred (and not returning calls) when i finally received and checked the DVD copies made the video quality was so poor and in blue colour throughout. We were told this is typical and would not offer any refund or any explanation other than it's our fault. As such we were given a sub-standard product, without any issue of refund, or explanation other than it was our fault providing a low quality VCR tape. The whole process was dealt with so rudely that we will not be returning. This was quite concerning given that these tapes were old family videos that we were having transferred for a family birthday present.
As such we went to another competitors store and had the VCR tapes checked, new DVD copies made and found that the copies were in fact perfect. Trust me, shop around and I would be very reluctant to use such a service from PhotoQ in the future read more