Everything about this experience was perfect. Jay did an excellent job, and was able to make…read morerecommendations that just made the whole system work better. I could have just had the lines dropped by anyone (I did get several bids), but so happy I went with ConnecTech 360 because of his experience & understanding of how it all works AFTER he leaves. He was able to communicate with me about my plans and system, took his time to get it setup just the way I wanted it, and was flexible when I wanted to change something. Great Service - job well done! Highly recommend for Home Network installation needs.

I used Yelp to request a quote and Jay was one of 5 companies to contact me back, but he was the…read moreonly one to schedule a meeting at the house, was able to discuss my options and he did the job that day. He did an excellent job and gave me a very competitive rate on the job. Would recommend Jay and will use him again in the future. Thanks

Got tired of dealing with terrible customer service from the big name security system providers…read more Searched for local security system companies and Avengers had great reviews. I received a prompt response from Scott and he came through with our system. Very happy with the service, the platform used to monitor our system and the excellent customer service received from Scott. Highly recommend!!

So happy to deal with a local business that provides great personalized support. Scott is super…read moreresponsive and we don't have to worry about trying to get through a call center maze and an overeager salesperson for help. Avenger is straightforward, easy to work with and we look forward to building on to the foundational system that Scott started for us. Thanks!

Brandon and team showed up on time, looking and behaving courteously and professionally. They gave…read moreus good advice on a configuration to meet our needs and took care of the job: outdoor TV, soundbar, outdoor speakers, and indoor TV installation. A few days later and working around our schedule, Brandon came back once we received a device we were missing to help us install and configure it. Great service, very knowledgeable and reliable. Will use them again and highly recommend them.

Excellent customer service! Installed my home theater system 4 years ago. Absolutely zero…read morecomplaints! Look to rehire again! 10/10

Thomas Owens was very professional and on time. Great service for a reasonable price. He was…read morepatient with in explaining what he was doing during the installation You should give Thomas an opportunity to service you.

Services requested: sliding glass door blinds installation, tv mounted, exterior lighting…read moreinstallation + digital thermostat installation 12-04-2025 TV mounted + paid for digital thermostat & exterior lighting fixtures requested receipts $50 deposit + payments for services & equipment ordered via Amazon had to be sent to 2 different Zelle accounts (ex-wife for daughter & personal friend) 12-08-2025 Installation of exterior light fixtures Mr. Owens was unable to install digital thermostat = I requested refund Requested & paid for installation of sliding glass door blinds with the refund from the digital thermostat to be applied to the purchase = Service not provided despite inquiries from me regarding the delivery & installation of the blinds. 12-29-2025 Requested refund via text message & Official Demand Letter + Receipts 01-01-2026 Was promised my refund = To date, refund has not been received 01-03-2026 Was promised my refund = To date, refund has not been received 01-07-2026 Sent refund reminder Legal action should not be necessary when supporting small businesses but often times it is required to obtain relief from the judicial system. Poor customer service!

Being super busy after moving into the new house…read more Brett is very professional and immediately responded to my email and followed by phone calls - the most cost effictive suggesiton was proposed by him. A 3 years package was offered and we made a quick deal. A technician was despatched to our house 2nd day in the morning and installation was done in just about one hour. Then a demonstration and detailed explanation on downloading related Apps into mobile and usage of the system was given after that. A few days later, we found the alarm was triggered a few times while nothing occurred in the late evening after syestem being set to home stay mode. We called True Petotection and the next day the same technician came over for a through test and checking. Some old sensor was found malfunction and he replaced all for us right away. A follow up phone call was made to us the day after with apology of inconvenience caused and everything was perfect after that. Nice peoples and great job. Yet chosing service provider from Yelp becomes a habit for me now even I am quite new to this App. Fantastic!

No company follow up after installation (problem with cameras and ordered different panels and it…read morehas been 3 months and no response or returned calls). No instructions left on how to operate system or who to contact.

Great people to work with, nothing is too much trouble for these guys. Security systems at great…read moreprices including the installs. I have two systems, 1, in Freeport, TX and the other in Spring, TX. Give them a try you will not regret your decision.

I had Brazosport Protection give me an estimate for 6 security cameras and they installed then…read morewithin a few hours on the appointed day, then after 2 weeks I decided I need 2 more cameras and they installed 2 more 2 weeks later, I am extremly happy with Frank & Robbie on the job they did, it was installed very professionally and quickly, they answered all my questions and even came back to help me trouble shoot a problem I had with my router, If I ever have any problems I know I can call ether one and they will make time to come by to help. Chuck,