I don't take the light rail very often if at all. That being said I have to say that when I have…read moretaken the light rail that I do not feel safe. There are many many homeless people and there are not enough security on the light rail. Phoenix is a relatively safe city but I cannot believe that there are not enough security patrol people for the light rail system. This needs to change. Now of course I have no issue with people who are homeless because I feel badly about that. But at the same time I have seen several physical altercations on the light rail between some of the homeless people that have become violent. That is why I feel that for a city like Phoenix That it is absolutely essential for more security on the light rail system.

This is the platform I love more than any other! It's the last station I take before flying out of…read moreSky Harbor and the first one I embark upon returning. So, a big part of my heart is fond of this one. It's also down the street from the Asian market, so when I need to stock up on ginger and turmeric root, it has me covered.

Why have I never used a park-and-ride before?? This is actually SUCH a cute and easy option for…read morebasketball games or any other events downtown. The best part? The light rail is FREE with your game ticket (not all games tho so double check your ticket first), which honestly makes the whole experience feel even better. If you get there early, there's tons of parking too. The only little downside is that most of it isn't covered, but there are some shaded spots if you're lucky enough to grab one! It's super close to the light rail, so getting to the game is basically stress-free. Also, if you're a shaded parking type, there are nearby spots you can check out too. They also have a few disability parking spaces available! Tiny warning though: keep an eye out for the entrance because it's weirdly easy to miss the right turn into the park-and-ride!

Not much around this light rail station. Just the Gateway Community College and the Phoenix Swap…read moreMeet across the street. No coffee shop or anything interesting to see. A sad little station indeed!

Yes, it's public transportation, and yes you're going to have characters aboard. Nothing different…read morethan any other city's light rail system. Honestly, I had no ultimate destination and strictly wanted to sightsee. Having no idea what to expect, I chose the day pass at $4 and got on at this stop. Yes, they will check your ticket. Mine was scanned three times while I went to and from Phoenix. One girl gave an expired pass to the ticket gentleman (sorry I don't know his correct title) and all he said was "your ticket isn't valid, make sure you get a valid ticket". Well, that was nice. In the train in the trip into Phoenix, the windows were covered with some sort of dotted barrier, so we couldn't really see out. In the cart back into Tempe, we could see out with no problem, even when it started getting dark. I guess we lucked out. We met this super cool dude that showed us his video collection of train characters that he's encountered, including the window licker. Footage of a guy literally making out with his reflection. You can't make this stuff up. When we got to the end of the route the announcement indicated that it was time to exit, but we were in for the long haul and stayed on. So, don't pay attention to that announcement if you're site seeing too.

I can't lie the benches at this train station go crazy. Sat here for like 15 minutes before the…read moretrain showed up just chillin on another level. Stepped on that train feeling like a new man. Next time I come here I'm bringing the whole squad

I've been using the Valley Metro Rail since its grand opening back in 2008. I hate dealing with…read moreparking downtown for events and jump on the light rail just to avoid parking fees (and high gas prices). Plus some of the arenas will offer free rides for certain events. It's fun when you get on a train with lots of local fans that are excited for a big game. But as with most transportation systems, you get some characters that like to jump on for a free ride. I've definitely have had some interesting people watching moments over the years. Valley Metro Rail has 38 stops/'stations between Gilbert and Phoenix. I usually park at the Apache and 101 location because there is a large park-and-ride parking lot there. The light rail does have a stop at the airport that connects with Sky Harbor's Sky Train. But it sucks that you can't leave your car at a park-and-ride overnight. Because the light rail runs along the street and not above ground, many cars have run into trains over the years. As of 2023, Valley Metro charges $2 for one ride and $4 for an all-day pass. Security does occasional check for tickets. Valley Metro Rail has several extensions being planned and currently under construction to reach other parts of the Valley.

I waited over 49 minutes for the east bound train as i watch three West bound trains arrive during…read morethe same time

Super convenient location, adjacent to the sky tram that takes you to/from your terminal. No…read morewaiting for a shuttle bus...made us very happy after two weeks abroad to be able to immediately head home.

Honestly this place can get frustrating. Used this parking about 3 times. 1st time, great. 2nd…read moretime, waited over an hour in the summer after already waiting over an hour at baggage claim for someone to pick us up. Nobody answered the phone and everyone drove by us. They gave us a slight discount for the waiting. This 3rd time, called, was told where to go, went there, shuttle came, waved them down. No one inside of there, and just drove by us about 3 shuttles up. Started walking there, and the guy drove off. Had to wait an extra 15 minutes for the next shuttle. New driver was nice and apologized. Told us to tell the ladies in the front and they just said there's nothing they can do. Lame.

I had a solid experience at the Phoenix Sky Harbor Greyhound Station. The staff were genuinely…read morehelpful and friendly, which always makes travel smoother. While the building itself is older, it was clean and well maintained. There were also plenty of snack options available, which was convenient to grab something before the ride. Overall, it's a functional, comfortable stop that gets the job done and offers a pleasant start to your journey.

I am so unbelievably angry with Greyhound and how they can just cancel a trip without any remorse…read moreto what kind of chaos it's causing the people who depend on them to get to where they need to go. My mom has to cancel her entire trip because they have issues. Issues is correct, and no wonder you are disappearing as we speak. You SUCK!!!!!

I love the Light Rail.I grew up in NY and I hate the transit system we have here for the fifth…read morelargest city in America. I take the light rail when I go Downtown or anywhere nearby. You can not beat the light rail especially for a D-Backs game. If you are going to a baseball game it dumps you off right at the stadium. I also take it for the Symphony, First Fridays, and any event I have in Phx. No expensive parking garage fees needed. It is an experience. Free entertainment and people watching for sure. If you are seeing a concert at the old America West Arena, AKA, the stadium that changes it's name too frequently for Mary to remember what it is today, the Light Rail will be free with your paid ticket. ( or at least it is as of the writing of this review. So if you are reading this much after 2018 please double check on that because they used to do the baseball stadium and then they stopped) I am patiently awaiting the Light Rail to continue to Westgate and the Cardinal's Stadium. ( I do know the name of that one today it is State Farm arena-hahahaha) I work there part time and employees have a huge Rigaramo with parking and just getting to and from work. The Light Rail would be a blessing in and out of the stadium, increase work turnover rates, and of course be great for fans too. It now takes over an hour to get out of there.

We have lived in the Valley long before the Phoenix light rail was installed. Since then, we have…read moreused the service to attend concerts, ball games, the Tempe Arts Festival, and more, until we tried to use it on the 4th of July last year. It was a disaster!! The light rail no longer took us to the regular venues we have visited but dumped us off .8 miles from Chase Field. We were then supposed to cross an intersection twice and wait for another train. We waited in the heat until we just decided to walk to Chase Field. By the time we arrived, we were hot, thirsty, and miserable, and a train never passed by us, so one never came. Finding the train to return home was equally a huge pain! So we hadn't used the light rail again until yesterday to get to Chase Field on the 4th of July. We thought Valley Metro might have fixed this transportation catastrophe. They did not. In fact, it was worse! Valley Metro claims we could "enjoy the 8-minute walk" to Chase Field. Once again, no second train came, so we walked .8 miles in the blazing heat for 20 minutes (I checked my GPS to get an accurate distance and time)!! When trying to return home, we had to walk back to Central and had no idea which train would take us back. Valley Metro has ruined what originally was a good transportation option to downtown, but no longer. If anyone is elderly, has a disability, health issues, or trouble walking, avoid this mess! If you drive, take an Uber or a taxi, or even ride a horse, you will be happier if you need to go to an event downtown. Valley Metro should be ashamed of what they have done to what used to be good transportation.

I have gotten on and off at this Valley Metro location on a few occasions. You can jump on both…read moreValley Metro Rail lines at this hub. The Downtown Phoenix Hub is the transfer point between the A and B lines. The B line is the north-south line that opened in 2025. The hub itself is located on the block formed by Central Avenue, 1st Avenue, Jefferson Street and Washington Street. To jump from the A line to the B line and back, you have to get off the light rail train that you are riding on when it stops at this hub. Then walk across the street to the station of the other line that you are wanting to go on. The first time that I tried switching trains, I was so confused. But I eventually figured it out. Both CityScape and the Suns Arena are nearby. I don't ride the Valley Metro often. But I am glad that I have it as an option for transportation. I mostly ride the light rail to sporting events and to the airport to avoid parking fees.

We have lived in the Valley long before the Phoenix light rail was installed. Since then, we have…read moreused the service to attend concerts, ball games, the Tempe Arts Festival, and more, until we tried to use it on the 4th of July last year. It was a disaster!! The light rail no longer took us to the regular venues we have visited but dumped us off .8 miles from Chase Field. We were then supposed to cross an intersection twice and wait for another train. We waited in the heat until we just decided to walk to Chase Field. By the time we arrived, we were hot, thirsty, and miserable, and a train never passed by us, so one never came. Finding the train to return home was equally a huge pain! So we hadn't used the light rail again until yesterday to get to Chase Field on the 4th of July. We thought Valley Metro might have fixed this transportation catastrophe. They did not. In fact, it was worse! Valley Metro claims we could "enjoy the 8-minute walk" to Chase Field. Once again, no second train came, so we walked .8 miles in the blazing heat for 20 minutes (I checked my GPS to get an accurate distance and time)!! When trying to return home, we had to walk back to Central and had no idea which train would take us back. Valley Metro has ruined what originally was a good transportation option to downtown, but no longer. If anyone is elderly, has a disability, health issues, or trouble walking, avoid this mess! If you drive, take an Uber or a taxi, or even ride a horse, you will be happier if you need to go to an event downtown. Valley Metro should be ashamed of what they have done to what used to be good transportation.

It's pretty handy to move around in central Phoenix as well as out to Mesa. The cars have seen…read morebetter days. In the summer, it can get pretty stifling while riding. But the price is right, especially for seniors. I'm embarrassed to admit that it took us some time before we figured out how to insert our credit card in the kiosks in order to get a ticket. One of the transit cops helped us out. Instead of inserting the card chip first, you need to reverse it. Once we had that figured out, it was all downhill from there. The transit cops are on some routes but it's hit and miss. We have ridden for free on occasion. But that was before we understood how to actually purchase a ticket.

I would give a Negative 1000 if I could! They will sell you a ticket make you wait 20 mins and…read moreannounce that there is no service at that station. They do not provide an easy alteration route or any form of communication. Then tell you there are no refunds! They steal your money!! The customer service is terrible rude and will not help you only yell at you.