My family and I love going to Physicians Express in John's Creek. We've never had to wait to be seen which is quite unlike other urgent care centers. The staff is very professional and nice are the doctor and other providers. We feel like we were heard and cared for. We highly recommend Physicians Express Care at Johns Creek! read more

Please read if you have abdominal pain. I had sharp pain in my left rib. They say to visit urgent care before trying the ER. I should have just gone straight to the ER. Urgent care cannot diagnose things beyond flu, covid, and other basic illnesses. They told me they couldn't do anything for me and to just go to the ER. They charge $30 upfront. After the appt, they sent another bill for $156. My low rating is to due to being charged $200 for a useless appt. Like most of US healthcare, they are a business. read more

Northside acquired this location, thus be prepared to spend an enormous amount of time getting seen. We've been sitting here for 1 hour while they "figure out" their systems and getting you through the check in process. It's awful! Not their normal quick friendly service, in and out. read more

Dr. Dukes is absolutely amazing, he helped me figure out what to do with a random rash my daughter developed. From the moment you walk in to the moment you walk out you are treated very kindly. I have been to many urgent cares and i have to day this one is the nicest one ive been to where they quickly helped ! I would highly recommend this place to anyone who needs urgent care! read more

Physicians Express Care- Johns Creek - Medical Centers Near Me - Johns Creek, Georgia

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Always excellent service, Personable ,knowledgeable providers. I've utilized this facilityfacility for my family's minor emergencies in the past and I've never been disappointed with their service read more

This clinic is extremely clean. The staff is pleasant and professional at the front desk. I was in and out in a matter of minutes. The provider I was attentive and had a great bedside manner. I did not feel rushed at all and he actually listened to me. I would go to this office for primary care if I could. read more

Doc, PA, and Staff are excellent and friendly. But why did they get 3 stars? Simply there's only so much friendliness can take you. When you visit urgent care vs your regular doctor odds are you're in pretty bad shape and you couldn't get an appointment or walk-in to your normal doctor. I've visited 3x throughout the year and every diagnosis is suspected to be a virus (yeah I have young kids, I know they bring back a petri dish of germs from day care) but 3x I've gotten the response, "we think it's virus and there's not much we can do" I understand enough that viruses you have let your body fight through it, but some form of medication to ease the discomfort through the process would certainly help, basically I've been told to use OTC but the fee is still $165 per visit. As much as I hate the appointment process of waiting on your normal doctor, but from my perspective, if you're at the point of seeing Urgent Care and paying the charges expected, you would expect to get prescription medication to fight whatever ailment that you're suffering from as opposed to getting "there's not much we can do" and maybe some OTC meds will help you feel a little better read more

Terrible billing and front desk isn't empowered to do the right things for patients. Same owners as Creekstone location which is where the problems originate sometimes but it's the same system so it effects you as a patient at both locations read more

My hands and knees got injured few days ago while I was traveling abroad, my family physician asked me to make an appointment few days later, if I go to emergency room at hospital, insurance would charge me more. So this is perfect situation that urgent care comes in place. The service was quick and right to the point, Dr. Dukes examined my hands and knees, took X-Ray, few minutes later I was told there's fracture on my left thumb, he helped me to put on a heavy duty thumb splint and recommended me to go to specialist for further treatment. Only caveat is that even this place is in my insurance network, it charges $5 more for co-pay. Other than that, it's all good. read more

From the moment I arrived to the end of my appointment this was a great experience, the front desk was friendly and welcoming, the PA and the provider was awesome, they were attentive and listened to my problems. I felt very comfortable with the provider and the PA. I will recommend this UC to everyone in need of a UC in this area. read more

Absolutely the best Urgent Care Clinic I have been to. Dr Dukes is so professional and knowledgeable. Wonderful to talk to and takes the time. The front desk staff are friendly and polite. Very efficient. Lovely wait room area. I was in and out quickly. Highly Recommend them for urgent care. read more

This is a clean, friendly environment. I brought my daughter here for some quick health care because the pediatrician was full and they were excellent and quick! It's always great to have a group like this in the neighborhood. I'll be back. read more

Dr. Dukes is an outstanding physician. I have been to Physicians Express many times and every time I have felt I received excellent care. The staff are considerate and kind, waiting time is short but most importantly they take the time to really listen to you and work hard to resolve your issues. My only complaint is I cannot make them my primary care. read more

Dr. Dukes and everyone was so kind and professional. The entire experience from start to finish was seamless and pleasant. Thank you all for being so kind, professional, and caring! 100% recommend and will be coming here moving forward read more

Quick to the point and knowledgeable. That's how I like it! I came in at about 6 and waited a bit there were about 2 ppl in front of me already in a room to be seen. I waited maybe 5 kind while he saw the person in front of me. Very personable upon entry into the room and we got straight to the point. I'd definitely come back. Bonus it's close to my job. read more

After the school's football Certified Trainer advised our family to get my son's possible staph infection looked it, I first went to CVS Minute Clinic off 141/Aberdeen which had a wait of 45 minutes or more). Remembered that our Orthopedic Surgeon, Dr. Billy Haynes, moved to a new location & shares space with Physicians Express Care of Creekstone. BEST decision I ever made! The location is convenient, open on weekends & the space is so clean and well-maintained. Upon arrival, Danyelle helped sign us in and we were immediately seen by Megan. Very sweet and genuinely concerned. Staph confirmed and out the door with correct script within 20 minutes! We would of still been waiting for CVS' Minute Clinic!! Thank You to Danyelle & Megan. We will always come on the weekends to your location since you are open 365 days/year. read more

Worst place. My husband came here for something he needed checked out and they couldn't do nothing for him, was charged a fee for nothing. That was a couple months ago. Yesterday I went in hoping this time would be different. Also, was charged a fee of $50 for nothing, only to be told that they couldn't do much for me. Make sure they will be able to help you out before giving them free money. I suggest you just go to your primary physician, or hospital. read more

Stopped by after a work injury with my foot. Then again about 8 months later for a separate issue. Very efficient place. Great staff, nice building, good flow of patients. Saw Dr Dukes. Seemed very knowledgable. Seemed to care about the patient, not just quick in and out patient/physician encounter. Was able to get questions answered, and doc was nice enough to spend the time to explain the injury I had. read more

Paid up front fee of $125. Did not even meet the doctor. Instead was seen by PA. For a minor splinter on hand they referred me to a hand specialist, prescribed general antibiotic and bid goodbye. The splinter was not removed and there were nothing done. For a desperate patient, it feels sad, disappointed and cheated. read more

The absolute best urgent care I've ever been to!!! I wish I could use them as my actual PCP!! Highly recommend!!

Sure the care is just as other places which should be called urgent care. I was referred to a doctor who doesn't practice at another location. All went well until I got a bill of hefty amount.guess what they know how to rip you off by applying codes that insurance sure would pay only an amount and later send you a bill for the rest of the amount. Why is the difference? Because they know how to cheat insurance providers. Voila you end up either paying or screwing you credit score because they send it to collections after 60 days. Beware of the these people.better off going to other urgent care centers. read more

Well the reviews were correct! This facility was outstanding. Hubby and I felt horrible and we went yesterday afternoon. It was our first time there. We filled out paperwork and were seen immediately. There was no wait. The practitioner was very nice, she knew right away what we had and gave us medicine to help us get better. It's nice to know we have a great urgent care center nearby whenever we need it! read more

So I'm a nurse myself and I avoid the doctor unless it's absolutely something I can't fix myself. I was only in need of a rx refill until my new insurance kicks in, but I was impressed by how quick their team worked and they all had a smile on their face! Even better. In and out in less than 30min. Fyi: without insurance, the visit will cost $95. read more

My family and I have used this urgent care center on several occasions. Everyone working here has never been anything but the friendliest and most professional individuals. I think there has been a wait only one time that we have been here, and, even then, we only waited for about ten minutes. Usually, we are seen immediately after checking in. The office is clean and nicely decorated with modern furnishings. Everything about the place is very comforting and welcoming. It is, by far, leaps and bounds better than any other urgent care center I have ever been to, based on both the office itself and the people working there. My family will not go anywhere else for our after hours/urgent care needs. read more

This past weekend my son was sick and we were able to take him in and had zero wait. I love how clean the office is and how friendly and helpful everyone was. We were in and out in no time at all and it was a wonderful first visit! read more

I have been to this facility 4 times in a year for various things. I am always treated very well by the PA and dr. The front office is decent-not overly friendly, but good in terms of nice. I am always seen quickly, always given time to ask questions, they are level headed individuals and I feel like they truly want to help. read more

i really like this urgent care. Often times when i become sick at work, I drive past several to go here because 1. the wait is never too long and 2. the NPs/PAs are efficient and to the point. I wish they were closer to my home but unfortunately they're not. My only gripe is the copay but my insurance is partly to blame. Worth checking out! read more

I have been coming for about 2 years now. I drive all the way from Roswell to come to this one. check in is super easy & they are friendly. the waiting room is really comfortable too! I'd say I have come 5-10 times in the past two years and haven't had one bad experience! Keep it up physicians express read more

No doc anywhere, saw a new PA that's being trained. Unimpressed with both PA's knowledge . New PA takes my BP with a pathetic cheap version of a wrist machine! Really ! Your at a urgent care! So she gets a crazy number of course and then goes to get a manual and struggles with that.Yes very nice people but I am at an urgent care for medical treatment. Next time I will call around for one that has a doc present. read more

Can I give them a 10? Dr. Dukes is the best. The entire staff is extremely friendly and happy to help. My place of choice for my family if anyone is sick and needs immediate attention! read more

I came here while having an allergic reaction across my entire body. I needed a steroid shot and a prescription for additional steroids. I have since recovered and have not experienced another reaction since then. I was seen by the nurse practitioner Jessica and she was very rude to me. She insisted on looking at my completely unrelated ear piercing and was adamant that it was infected. She actually literally started arguing with me about whether or not it was infected. However, when I pressed for antibiotics (since surely if you have an infection you will need antibiotics to fight the infection) she refused and told me that coconut oil would clear an infection. In that case someone should call up Emory Johns Creek up the road and let them know their patients can all be treated with coconut oil. I was honestly speechless and stopped trying to argue with her. Only as an afterthought did she bother to ask to make sure I didn't have any sensitivity to coconut oil. She has no business recommending non-medical homeopathic methods to patients, especially patients who don't need them. In case it wasn't clear, you should never put coconut oil or tea tree oil or ANYTHING on a piercing except sterile saline. Needless to say, I did not put any coconut oil on my ear, since it wasn't infected in the first place, and even if it was infected it would have made matters worse. My ear was swollen after she touched it and twisted the jewelry, and the jewelry is still stuck in the position she left it in and I cannot move it back myself. And by the way, it's doing just fine - and I didn't do anything to it. Let me just remind you again that I came here for an allergic reaction and not for my ear... In addition to the terrible non-medical advice, her bedside manner was awful. She seemed to think she was in an episode of Grey's Anatomy because she told me, "I can do two things. I can tell you what it is, and how to treat it." And then she looked up at me and paused for dramatic effect. She was standing there waiting for me to ask her. Seriously? She did not continue speaking until I actually said something. All of this for a steroid shot. I came here because it was conveniently located and I didn't want to go to the ER for something so trivial. Not to mention the girl who was shadowing her who I guess was some kind of medical assistant. I wouldn't know, she didn't introduce herself. She just stood against the wall silently and watched all of this. The only reason they get 2 stars is because the third receptionist/medical assistant who helped me the whole time was absolutely wonderful. She is actually the one who administered the steroid injection, not even the NP. Would not recommend seeing the NP at all. read more

I cannot recommend this practice and their people highly enough. They are attentive, friendly, and respectful of your time. They listen to your concerns and discuss options for how to address them. They make sure you're well and recovering before sending you home. Of all the urgent care clinics I've been to in the Alpharetta/Johns Creek area, this is hands down the best. I've finally found an urgent care I can trust in seeing to the medical needs of my family. read more

Very nice urgent care with great doctor and great staff. They treat kids and adults and we have used this urgent care on numerous occasions . Highly recommend to anyone in need of urgent care services! read more

Walked in, filled out sign in forms and was being seen within 15 minutes. Great, efficient staff and Dr. Dukes was fantastic. Makes it even better that they are right around the corner. I will be a repeat customer! Everyone was friendly and conscious of the fact that I was hurting and did their best to help me feel better quickly. All in all, if you have to be sick, this is the place you want to go to get some help getting better. read more

I've been to this place about four times in two years. Always a calm lobby area with comfortable seating. The staff and physicians are always great and are very open to questions. I will continue to go to them based on the service I received. Thanks!! read more

They did a great job applying and removing sutures from my son's injury. But they then inappropriately double-billed us. Everyone makes mistakes, but this was in October '15 and now, in late Feb '16, I just finished my seventh phone call trying to get ANYONE to fix their damn mistake. Through today, they spent probably 30 minutes working for me (or my son) while I have spent several hours working for them, desperately trying to convince incompetent billing employees to fix their mistake. Today came with a new promise that the mistake has been fixed. I first heard that on Dec 1st! If I work for you more than you work for me, I shouldn't have to pay you! read more

Wow! Awesome place. Had me in and out in under 15 minutes. Super friendly people and received great care.

I went into this office today with an earache and this was hands-down the best urgent care experience I have ever had!!! If you are in need, this is THE place to go! read more

This place is great. Dr. Dukes is a great physician. I came in with a toe injury and he put me at ease and took care of everything so well! The office is so comfortable and the wait was only about a minute. I do not live near this office, but I would drive a long way just to come here. The doctor is so friendly and kind, not all doctors are like that! read more

My daughter plays soccer and needed a physical right away. I decided to give them a try since prior, I used two other urgent care centers in the area. For my first visit here, I was amazed how great the place looked. Its like an upscale version of an urgent care center. What was even better was to learn Dr. Dukes is the director of one or two emergency rooms throughout the metro area and has taught at Emory. I have taken both my 13 and 17 year old daughters to other urgent centers in the Johns Creek area. After visiting this place, I can't go anywhere else. - Larry S. read more