Just returned from a visit to Northside Urgent Care in Duluth. I was very impressed with the care I…read moregot there. When I am sick enough to go to Urgent Care, I am usually in a bad mood so I wouldn't have a nice comment. From check-in to dismissal, everything was great. Hope I don't need urgent care again but if I do, I will return to this facility.

Great inline check in process and wait was minimal. Front desk staff professional empathic and…read morehelpful, Dr was the same! Great experience with our teenage son; he was on the mend quickly after receiving accurate diagnosis and receiving prescribed medications:) would def go back!

Please read if you have abdominal pain…read more I had sharp pain in my left rib. They say to visit urgent care before trying the ER. I should have just gone straight to the ER. Urgent care cannot diagnose things beyond flu, covid, and other basic illnesses. They told me they couldn't do anything for me and to just go to the ER. They charge $30 upfront. After the appt, they sent another bill for $156. My low rating is to due to being charged $200 for a useless appt. Like most of US healthcare, they are a business.

My family and I love going to Physicians Express in John's Creek. We've never had to wait to be…read moreseen which is quite unlike other urgent care centers. The staff is very professional and nice are the doctor and other providers. We feel like we were heard and cared for. We highly recommend Physicians Express Care at Johns Creek!

Sold my hubby a soft cast for arm pain. That's fine. Charged us 35.00 in office fine. Got a bill…read morefrom a different medical group for the same 35.00. Say what? They couldn't help. Called the third party and they marked zero balance. I think they might be bought out by Northeast Ga Physicians group.

I walked in at 5:30 pm & nobody was in the lobby. Check in was a breeze & yes they require masks. I…read moreforgot mine so they had extra on the desk. Sat for about 5 mins & was called back. Sat for about 5 mins & I had blood pressure checked. 5 mins later the "dr" came in. A very inflamed hip & needed a big anti inflammatory shot & 3 perscriptions to fill, if I feel I need them to feel better in my surrounbg back/hip areas. Out in 30 mins. They have sm tv's in the room playing old-school Bugs Bunny- hysterical! They had tv's turned down so I could hear the 80/90's music playing. Pretty cool office in a nice shopping center at McGinnis Ferry/P'tree Industrial. Everything was clean & everyone friendly. Still ache so I hope this shot kicks in soon- been over an hour.

I am shocked at all the high ratings. Dr. Harvey was incredibly rude to me during my visit. I have…read morebeen calling around to get a form completed for school so that I can go on a trip out the country. I called the kind lady at the front desk, and asked if the doctor would see me today since I wouldn't make it there until 7PM. I showed up around 7:15, and was checked in no problem. I was called to the back and the nurse did my vitals. There was a portion that needed to be filled out by me and a portion for the doctor to fill out. Maybe I missed it, but I was not told to have my portion filled out before seeing the doctor. I usually filled it out with the doctor and go into detail about my medical history (not my first time getting this form filled out). Dr. Harvey came in and immediately scolded me for not having my portion of the form not completed. Made me feel like a complete burden by saying "that's not filled out? You do know we are closing right?" Like I didn't call before to see if I could still come AND pay to be serviced. I guess the nurse that came in before him was there for decoration, because he came in and asked for the exact same basic information. Shallow questions, had no desire to learn more detail about my medical history and wanted to make an uninformed decision without asking questions. I felt rushed and unimportant, and it was so painfully obvious that he wanted me to get out. Then he went out in the hallway with the nurse continually being rude, saying loudly "she didn't even put her name on this form" like I am not right there in the other room. Like he couldn't even be bothered to even ask for my name. He is one of those elderly people who think they can talk to younger people any kind of way, because I guarantee he would not talk to his peers or someone his own age like that. If he doesn't want to see people that late, maybe he should have it where the cut off is at 6PM or maybe not work that late so other people will have to deal with that. I was not treated like a professional who paid for a service. I definitely would not recommend and I will not be back ever.

Quick and easy first time check in. The PA and Dr were very friendly and helpful. I'm glad to have…read morean urgent care near me as a relatively new resident of Peachtree Corners.

Exceptional patient care and customer service. I would not hesitate recommending this facility to…read morefamily and friends.

From the moment you come in you are treated like family,…read moreLove my Doctor Majoch and his staff.

I came to this location due to my PCP not having any available appointments. The office staff and…read morethe nurse were both lovely. The doctor himself however was extremely rude and dismissive. At one point he looked me up and down and said "have you tried losing the weight?" I've been fat my entire life, I have not had my current symptoms my entire life. Most blatant example of fatphobia in the medical field I have ever experienced. I came as a new patient and will NOT be returning under any circumstance. My mental illness was brought up as well, it was also quickly dismissed as the doctor said that they did not treat that illness at the facility, I let him know that I was not searching for assistance with that problem as I had a psychiatrist handling that already, I was and still am unsure as to why it was ever brought up in the first place. If I could give any lower of a rating I would. Again, I will NEVER come back to this facility nor would I EVER recommend a friend or family member to come here.

I was reluctant to go here because it's a bit out of my way, but it was a Saturday and I was…read moredesperate. I arrived and only had a short wait before being taken to the back. My first impression was that it's a huge space with lots of rooms. So incredibly clean. The nurse took my stats and showed me to a very comfortable room that had two chairs and a table. I liked that I could sit in the chair while waiting for the doctor. The doctor came in, was very friendly and professional, and wasted no time getting to work. They were able to do a strep and flu test and in no time had my results. When I left, they gave me Rx (I had strep), and a get well bag. When I got home and opened it, it had chicken noodle soup, a face mask, some tea, hand sanitizer, cough drops, and tissues. My visit was Saturday and they called me tonight (Monday) to check up on me and to see how I was feeling. All this, and they're "just an urgent care." Amazing. I've found a new place to go when I'm not feeling well.

Inform patients of extended wait times at check-in, especially when the office is short-staffed…read more * Develop a process for drug-screen patients who urgently need to provide a specimen after arriving, rather than forcing them to wait for hours in discomfort. * Ensure only properly trained and qualified personnel are handling drug screening procedures and chain-of-custody documentation. * Require all necessary paperwork, medication disclosures, and consent forms to be completed consistently before or during the testing process. * Improve communication with patients throughout the visit so they understand what is happening and what to expect. * Maintain a cleaner, more sanitary testing area and specimen collection space. * Have contingency staffing plans in place when employees call out to prevent excessive delays. * Show greater compassion and professionalism toward patients who are clearly distressed or uncomfortable.

The front desk staff member was kind and professional. However, the technician, Jessica, was…read moreextremely rude during my visit. She did not apologize for her behavior, which made the situation even more upsetting. I spoke with the physician about the incident, and she acknowledged that my frustration was understandable. The physician was excellent. Healthcare professionals, especially technicians who work directly with patients, should be properly trained not only in their technical skills but also in compassion and empathy. Patients who are ill and seeking answers deserve to be treated with respect and dignity. It is concerning when someone working in this field does not demonstrate basic respect for patients.

Deceptive Billing -- AVOID at all costs!…read more On June 22nd, my mother visited this clinic for a scheduled appointment, and what followed was a textbook case of bait-and-switch billing fraud. Here's what happened: 1. They skipped all intake forms, including insurance verification--unlike every other medical visit she's had. When questioned, staff insisted, "You don't need to fill anything out." 2. They assured her she owed $0 at checkout, despite her expecting a $30 copay (per her insurance). 3. Weeks later, a $644 bill arrived--with the clinic blaming HER for their refusal to collect insurance info upfront. After complaints, they "discounted" it to $355, then $287--admitting no fault whatsoever. This is predatory behavior, not an accident. I've reported them to the Georgia Department of Law and urge others to avoid this clinic. Shameful.

My 1 year old son had a nasty fall and bit his tongue while under the care of his grandmother, and…read moreit wasn't emergent enough to go to the er, but it was bad enough I wasn't comfortable waiting till the morning to see his pcp. I looked online on both Yelp and the clinic website and this location is listed as open until 9pm and available for walkins. It was 7 pm when I looked this up, so I felt I had plenty of time and wasn't going to be one of those butthole customers that show up 5 minutes before closing. We drove 20 minutes in the opposite direction of the er only to see a tiny piece of paper on the door saying "we are closed" another saying "X-ray broken" and another saying "at full capacity" (even though they were closed and there wasn't a car in sight.) It's 2023. Update your website with your hours. There's even an option to indicate it's temporary so patients don't get confused. Don't put "accepts walk ins" in your business plan if you can't take new customers - as indicated by one of many pieces of paper on your glass door. While this thankfully was not an emergency, I indicate that it's 20 minutes in the opposite direction of the er only to illustrate how frustrating it is to drive 40 minutes round trip for nothing. When an up to date online presence would tell any stressed, overwhelmed parent they should just head straight to the er and that 40 minutes could be put toward the long er wait times. I finish this post with a question. If this office can not figure out something as simple as the internet, are they really reliable enough to help you in an urgent situation with your children?

The front office staff were very friendly and attended to us immediately. The facilities were very…read moreclean. Dr Sesay was super personable, he has a gentle touch and had great bedside manners. My 20 month old was assessed and diagnosed in minutes. We were there for about an hour which was amazing compared to other urgent care visits. We weren't treated like we were just another number. This place will definitely be our go to urgent care center.

Ritu Kapoor is a PA. She is outstanding with her quality of care I mean she actually cares…read more I don't live in Johns Creek but will go here and to any practice that she is in!

I've been going to Pandya Medical Center going on a year now. During this time they have missed…read morefiled my insurance on every visit. Currently, they owe me a refund which I have repeatedly requested from the Billing Manager and even the Regional Director. To date they have failed to issue my refund. I cannot recommend them for medical services due to their failure to properly file my insurance and their ongoing refusal to issue my refund.