Did not like the atmosphere. Or the therapists. They do not take anything that you say to them…read moreseriously.

I have been treated very professionally by the personnel and have improved a…read morelot since having therapy for my back! Mike and Anthony are very competent and professional,

Had one knee partial, the other knee started with partial, got infected. Had to tske it out, go on…read more30 day antibiotic i fusion then a full replace. Only hassel was and is communication with office. Extremely frustrating Today at 10am on friday. Office should be open but phone rolledto office closed.

Great care for patients. Good office staff. And orthopedic team. Gonna be going there if I ever…read moreneed something.

Dad is there for a second time. I totally trust the care and rehab. And the food is appetizing…read more But they need to address their heating plant when it gets below 30 degrees outside. Ask them about that if you go.

The worst place I've ever been to, the help has no compassion they are very rude towards the…read morepatients,They do not care about you, they will let you sit or lay for hours in pain before they give you your medication. There breaks are more important than helping you

The staff is courteous, efficient and knowledge. Amber was especially great. She genuinely cared…read moreabout me, my progress and definitely tailored my thereapy to meet my needs.

Staff is professional, knowledgeable and friendly. You cannot leave without having a good laugh…read more You can tell they love helping people and are good at it. I sent my husband here and they helped him improve. Since then I have recommended them to several friends at church and all have returned sharing only positive things about their experience here. I won't go anywhere else. Glad to have this place.

My experience with the staff at Lake Center for Rehab has been excellent, including the front desk…read more Mickey, Liz and Megan have been profession and kind while treating my low back and hip pain. They will be addressing cervical issues next. They are well equipped with all of the necessary tools, including ultrasound, to maximize physical therapy. The homework exercises are demonstrated well, and have been effective at minimizing pain.

I was told I had a 3pm appt and to arrive 30 min early to complete paperwork. I arrived and went to…read morethe window to check in. I wrote my name and arrival time. The lady at the window asked my name and asked for my id and ins cards. Then she told me to take a seat. I sat and waited until 3:15. Then I went to the window and asked if I needed to reschedule since I hadn't been called yet. She asked my name again and when I told her she handed me a folder of paper and told me to fill it out. I filled all of it out in ten minutes. At 3:30 the physical therapist came out and called me. I told him about my experience. He said my appt wasn't until 3:30 and we were right on time. Why does the front office not communicate with patients properly?

restraining is not acceptable. I had an open cell phone in moms room at 2 am she started screaming…read morewhat are you doing your hurting me . when I arrived they had put this wedge between her legs to keep her from trying to get up. This is not something to be done with out a Doctors order and definitely not to someone who just had a rod and screws put into their leg. Nurse Chris chose to do this on her owe, and endangered my moms care in doing so

My mother is 93 yrs old been at the facility for a week. We had to ask to shower her after being…read morethere 4 days which they have a sign up shower on Wednesday and Saturday. Thursday pass by and still no shower. They are not provide all the medication when ask, Mother states she mash the button for service they take forever to come see what her issues which my mother is legal blind we ask to assist with feeding her which they do BUT MOTHER STATED THE FORCE THE FOOD IN HER MOUTH. We have provided her meals because the food looks like dog sh$$. Most of the staff has good attitude but not providing the service. Room is not sanitated the bathroom toilet had mold for days until they decided to clean it. Experience one nurse came in to give Mom her shot only had one alcohol wipe when ask why she only has one, her words was I thought I brought two but fail to return to get another wipe blood and the stomach area with the same alcohol wipe unacceptable. I pray Mother come home well and not sick due to lack of attention. Me and my sister been here for two week never had words with a doctor requested a call from a doctor never receive. Maybe they will realize they to have a mother or grandmother that may need the same service. Not anyone is bad there were a couple of nurses and CNA that care and not just there for a paycheck.

While the Physical Therapist are exceptional the office staff is unprofessional giving false…read moreinformation to the patients and then when confronted not apologetic or even acknowledging that they were wrong.

As per usual... with the daily grind of living, breathing, working in The Villages community…read more. there is the cost of having "fun" ... and that is having a fall, a tumble, break a bone, an accident .. etc This is a booming office with a steady steam of patients Highly recommended by The Villages Hospital

The staff in the PT area are fabulous. The policy of the office is to not accept cash or check…read more REALLY!? Not happy AT all.

To start with, I waited 2 weeks to get the initial evaluation, then a day before, they cancelled on…read moreme. Of course I could get a telehealth eval in 3 days or wait 2 more weeks. TELEHEALTH physical therapy eval! What a joke. I went there twice and met with PT assistant, who worked with 3 people at the same time, running back and forth. He did show me some good exercises to do at home. The 3rd time I was assigned to a student of the PT assistant, who told me they were taking CEU's, for what I don't know. (CEU's are non-credit classes). 4th time, same student Did same exact exercises as previous time, with a few additional props. I never ever saw the actual physical therapist Who stays hidden in her office. The place is a joke. I figure next time maybe the janitor will be working with me.