We couldn't be happier with the prompt, courteous, conscientious service from Piano Movers Extraordinaire. It was easy to schedule, they came when they said they would, and they were careful around walls and doors. Pricing was competitive with quotes from other piano movers. Alice M read more

They moved our baby grand 2 days ago. they were courteous, very friendly, and professional. They took the piano down a narrow stairwell with a tight corner to the basement. I was impressed how they quietly, respectfully directed each other to maneuver it down. Great team work! They kindly, patiently placed the piano per my instructions. The piano looked and played like it had never been moved! read more

i can't say enough about how professional & kind this small business moving company was! they worked with our schedule, getting us in with very short notice. then they called us & the people we bought the piano from the night before the move to let us both know exactly when they'd be coming to our respective places the next day. i had a meeting @ 11:30 am, so they made sure to fit us into a morning move. once in our home, they we SO helpful & personable; they even fixed the pedal for us NC that the other owner's children had wrecked. also, they charged us no more for all the stairs to get into our house. besides all of that, they were the most economical place i called, and the nicest & most affable. kudos guys! keep up the great work! :-) read more

The customer service was terrible! I reached out for an estimate and inadvertently entered one the cities wrong. It was like I had committed a federal offense. I got a couple of emails back that were accusatory, impatient and angry. The tone of the emails was very offensive. The word "honestly" was used, dripping with sarcasm. I'll be calling someone else. read more

I researched several piano movers for a move from a bedroom/office upstairs to a recreation room downstairs. The bid was very reasonable, less than others called. The appointment was fully discussed prior to them coming; when they did get here, they were totally professional and very obviously knew exactly how to move the piano in the best manner for the piano and for my home. I couldn't be happier with the service. They were here within the window of time stated and called again when they were on the way. Overall, I couldn't be happier with their services. read more

The lack of customer service for the estimate was enough to call another company. Your sole mission is to move pianos. So when I call to get information about a quote because my piano is on the third floor of an apartment building that doesn't have an elevator, maybe don't say, "Seriously?!" and speak down to me. Yes, seriously. I have to move and I have no other choice. Do you want the business or not? The company I used to move the piano in never gave me a hard time or made me feel like I was a burden. They just priced the move appropriately and I was happy to pay the estimated amount for the good work they did. If they wouldn't have gone under, I would have used them again. Needless to say, I've called another company already and they didn't speak down to me or treat me like the entire thing was a problem. So I'm going with them. Maybe get a new receptionist. Renee(? pronounced Reenee) was condescending and rude. And I work in the service industry, so I'm not hard to please. Good luck getting any business for your company when she answers the phone. read more

I needed my piano moved to another wall in the room. It was an easy task, but not done correctly, unfortunately. The movers put it right up against the wall, and we cannot reach behind it to plug in the piano lamp. When we discovered this and requested that they return to pull it a little bit away from the wall so we can use the outlet, the receptionist asked me if I could do that. Of course, I can't move the piano, which is why I called them. Then she said that they didn't know I would have a lamp on the piano because there was no lamp on it when they moved it. ! For $180, they would come back and move the piano away from the wall an inch or two so that we can use the outlet behind it. Movers should not block outlets, particularly behind a piano where players need to plug in the piano lamp in order to see their music. It's very disappointing and puzzling that a company would not want to correct this for their customer. read more

I had a great experience with Piano Moving Extraordinaire. The woman who I got my quote from was very professional and she was able to arrange the delivery of my Grand when I needed it at a reasonable price.The day came for the delivery, the 2 Men who moved my Grand were very careful bringing it to my Apartment and very courteous. They had their work cut out for them the stair case had two landings my Apartment building doesn't have an Elevator they brought it in with no problem. I will definitely use their service again. read more

The only things extraordinary with this company was their lack of customer service, and their outrageous pricing. I had called to get a quote and was given a price that seemed fair and reasonable to move a piano from Becker to Eden Prairie. The day before I moved, they called and said that due to Becker being so far away (really??) that they had to charge me nearly double what I was quoted. I told them that wasn't acceptable, and they should honor their quote. It went back and forth a bit, and they ultimately said I would need to try to find someone else, because they weren't going to do the job. They said nobody else would come out to Becker, but I found a firm that would; in fact, it was the firm they said would never drive out there. read more

I spotted their truck at the end of the block over the weekend and stalked them to see if they'd move an old piano from our garage to the basement. Both guys were friendly and willing to help. Pricing was reasonable and they were careful and deliberate during the quick move. read more

Piano Movers Extraordinaire. Zero stars. I've never written a Yelp review before. I had to find the app and reinstall it so I can write this. I would have beaten my uncle (who I like a lot, he's been really good to my family and supportive of my career) just to get on Yelp and write this review. My mom moved over two years ago and gave her childhood piano to a close friend for safekeeping until my sister or I could claim it. Piano Movers Extraordinaire, or Bumbly Semi-Coherent Piano and Life Destroyers, mixed things up and delivered the wrong piano. My mom visited her close friend a few months later and noticed that in place of her beautiful maple-finished Wurlitzer from 1952, a piano filled with thoughts and feelings and irreplaceable memories, stood a cheaper beach-finished Monster. A Monster not because it was an inherently bad piano, but a Monster for crushing the spirits of my dear mother. I assumed that mistakes were made and could be rectified easily. I've made mistakes before. I was taught to do everything in my power to not only right whatever wrong I had created but to learn and grow from the experience. Apparently Curt and Doreen Cameron from Piano Movers Extraordinaire, or Soul-Crushing Dream Slayers and Occasional Piano Movers, operate on a different value system. In Curt and Doreen's world, when you take money from someone to perform a service, i.e. Capitalism, it is totally okay to fuck up the service and then lose all records of the event ever happening. I guess Curt and Doreen are Communists. I don't want to make assumptions about Curt and Doreen being Communists but we all know the saying about assumptions: they save a lot of time and are great things to do. When I talked to Doreen on the phone, I imagined that she would do everything in her power to find our family piano, like scouring her records and calling every customer she had to find the person who was holding all our dreams and memories captive. Instead, she informed me that there was no record of the piano being picked up and that was as far as she was going to go. I guess Doreen believes in magic because what else could explain a beautiful maple-finished family heirloom changing colors and becoming a piece of crap? Do you really want to do business with someone who probably believes in Voodoo? I sure don't. I heard Voodoo-practicing Occultists have unsafe work environments and don't pay their employees very well. I hope Curt and Doreen don't take their business practices and apply them to other parts of their lives. Do Curt and Doreen "misplace" the church basket when it comes to their pew? I'm pretty sure that the congregation's money was supposed to go to the local food-bank, not to Curt and Doreen's orgiastic lifestyle of Voodoo and Communism. Well. I hope no one tries to use Piano Movers Extraordinaire, or Stalinists and Haitian Head-Shrinkers, Inc., because you might have your dreams crushed with as much enthusiasm as when Ghengis Khan raped and murdered everyone from the Steppe to the outskirts of France. I'm not saying Curt and Doreen raped and murdered anyone, I'm just saying they stole our dreams with the same enthusiasm that Ghengis Khan had when He raped and murdered millions of people. Which in both cases probably turned into more of a routine than anything. I hope for the sake of everyone in Minnesota that Curt and Doreen retire their terrible business and live out their existence in China and South America where it is slightly more acceptable to be Communist and Afro-Caribbean Voodoo Practitioners respectively. read more

In a nutshell, the piano mover was not courteous and FREAKED OUT at me over the phone when he arrived at my house to find that the dog was out (we forgot to put him in the basement since no one was going to be home at the time of delivery). He basically yelled at me over the phone that he wasn't going to go into the bears' den and if my dog bit him he was going to sue. I said fair enough sir, I promise my dog will not bite you. He was constantly interrupting me on the phone, and my mother confirmed he treated her similarly in person at her home where the piano was being picked up from. I wrote an email sharing my experience and feedback and never heard anything back. Bottom line, THEY DON'T CARE. And clearly the man who delivers the pianos was having a bad day or is generally an unhappy person. Not using them again. read more

Piano Movers Extraordinaire are awesome! They provided me with a very reasonable quote to move two pianos and were able to schedule it right away. They were prompt the day of the move, handled the pianos with the utmost care, and even provided some tips on tuning as they were leaving. I was very satisfied with their service and would highly recommend them. read more

Great service, prompt, friendly. Took care of my piano and got the move done very quicklt

These guys were great. I was able to get a piano moved the next day, the woman on the phone was very helpful (gave me some things to watch out for when buying a piano on craigslist). The guys arrived during the early part of their two-hour window. They communicated frequently during the process. The piano was safely moved without damage. The price was very reasonable. I would definitely use them again! read more

I had to use Piano Movers Extraordinaire twice in the past month - one to move an upright piano, and again to move a baby grand. Their pricing came in below other quotes I received, and both moves went great. The crew (same group both times) were friendly, on time, efficient, and made moving pianos look easy (and I know first hand that it is not). I would recommend Piano Movers Extraordinaire to anyone in need of moving a piano. read more

I would give this business a negative star; more like a black hole, the way my time and the piano owner's time were wasted on a precious Saturday morning/afternoon for movers that never showed. After repeated calls to the owner I find out well after the window they gave me that my order was not on the mover's list. After blaming the mistake on a new employee, the most the manager said she could do was give what amounted to a 20% discount off the total price. I told her this was not good enough considering 3 people had taken off the entire morning to wait for a phantom moving van. "Extraordinaire"? not even Mediocre. read more

Piano Movers Extraordinaire were able to move my piano with 1 day's notice! They were extremely responsive to my last-minute situation (Reenie even answering out of the office on a boat!!). The price they quoted was much lower than the others I received. Three men came smack-dab in the middle of the two-hour window given and had the piano from the truck into my house very quickly. They even gave me advice on how to re-adjust the piano if needed, alerting me to its relatively weaker front legs. THANK YOU Piano Movers Extraordinaire!!! read more

I called this company to schedule my piano move from Shoreview to Shakopee and it was a quick and easy phone call. They gave me a better rate then the other companies I had called. I was able to get my piano moved the same week, they showed up in the time frame that was given to me. My piano arrived safely at my new home. I would highly recommend this company to anyone looking for a piano move. read more

We've used them twice and they were great. Quick, professional, and very personable. They also appreciated the unique style of our piano and how it complemented our home. Very nice guys. read more

The team came in to remove An old piano. They were respectful to me and my property. I have a tight entryway and they got the piano out without damaging the walls. I would recommend them to my family and friends. I will definitely be calling them for any future moving needs! read more

EXTREMELY disappointed in the service from Piano Movers Extraordinaire. I have used them in the past before and have had a great experience, however moving my piano from my old house in Prior Lake to my new house in Savage was a nightmare. I did the online quote system on their website (you input the required information and they email you with a quote). They emailed me back for with a quote for a reasonable price, so I called to schedule the move. Once I called to schedule the move, the lady who answered the phone told me that the move would be more than double because of what I needed. I told her I was quoted for significantly less, and that I said exactly what I needed online for the quote. Her response was "I'm sorry, I didn't read what you needed, I'm sorry I had a busy day." I was upset, but gave her the benefit of the doubt because of the previous experiences I had with the company and NEEDED my piano moved. She told me the day the movers would come to pick up the piano, and that the movers would call me the night before to give me a timeframe of when they would come. Because Piano Movers Extraordinaire only operates in the south west metro one day out of the week, they had to pick up my piano one day, store it for a week and drop it off at our new home a week later (this also was partly because we were closing on our old home one day, and could not get into our new home until the next day). I agreed to have them pick up the piano on a Tuesday, and then drop it off at our new home the following week. Monday evening (the night before the move) came and went with no phone call telling me when my piano would get picked up. I called them and no one answered. Tuesday morning I get a call from a driver telling me they are 10 minutes away from my house (good thing my husband worked from home that day, or no one would have been able to let them in, since no one called to tell me when they were coming). They picked up the piano and left. One week came and went and I never received a voicemail from them telling me when they were going to deliver my piano. I called back, and left a message. A WEEK later I get a voicemail back from them telling me they want to know when they can deliver the piano. I call them back and the lady had no idea who I was and wanted my address and phone number (at this point I was fuming, but kept my cool). I gave her my new address and phone number (which was the 2nd time I'd given her my info) and she told me the day they could come...unfortunately I had a lot of business meetings to attend that day and could not be home for the delivery. They told me they could come on a Saturday...I said GREAT! Let me know when you can come! The lady told me she would call me back shortly to confirm if there would be room on the truck for my piano. Once again I NEVER received a call back!!!! One week later I called them back and said "you were supposed to call me back last week about a Saturday delivery for my piano, and no one called me back." The woman's response was "Oh, I suppose I forgot to call you back." At this point, I'm so upset I can barely talk, so I was very short with her. Then to top things off she has to ask AGAIN for my phone number and address because she can't remember where she put it (ARE YOU KIDDING ME?!!?). So, once again, I give her the information that I had ALREADY given to her. She gives me the day that they can deliver the following week...at this point I just wanted my piano, and just cleared my work schedule to make it work (another downfall of this company, they cannot tell you a timeframe until the night before delivery...which is really inconvenient for most people, because most people have demanding jobs and need to know their schedules well in advance. They really should have more consideration for their customers). So she says they can deliver on a Thursday, and asks me (AGAIN) how many stairs and tight turns in the house. After I tell her, she tells me "oh that's not going to work because someone pulled a muscle and they can't do stairs, we'll have to reschedule." She could tell I was upset and then said not to worry about it and that we could keep the move as scheduled and they would make it work (FINALLY doing something in the client's best interest). So now I'm sitting here, the night before they are supposed to deliver, waiting for their phone call to tell me the 2 hour timeframe of when they will be here tomorrow. I don't have much faith in them, and will be shocked if they end up delivering the right piano. If I for one day performed my job as crappy as the lady at this place, I would have lost my job a long time ago. She's clearly very disorganized. I don't care how busy you are, we're all busy. But we all still do our jobs correctly and don't just forget to call people back, or lose their information when they are PAYING customers....especially when the customers are paying hundreds of dollars for the service. read more

These guys were quick, courteous, and did exactly what I expected. I was quoted $190 to move a console piano from east Bloomington to west Bloomington. They called the day before to say they'd be there between 7:30 and 8. They called at 7:15 the morning of the move to say they'd be at my house in 15 to 20 minutes. They arrived on time and had the piano out the door in less than 5 minutes. They followed me across town to the other house and had the piano inside in under 5 minutes. The whole process took less than 45 minutes. I recommend them and will use them in the future. read more

I called on a Tuesday to get a quote for moving my 5'2" baby grand piano from Cambridge to Edina and the woman I spoke to on the phone was very courteous to my needs and the needs of the woman in Edina(she bought my piano). They set me up for the very same day and it worked perfectly for us. The movers called me from the truck and verified all my information and told me they would be to my house in 30 minutes and they were within 5 minutes of the time they gave me!! They had the whole piano, legs and all into their truck in less than 20 minutes and the woman in Edina called me later that day and said she was impressed with their efficiency as well. Thanks alot piano movers extraordinaire you guys were awesome and I will definitely use you again! GREAT JOB! read more