There is a vague presense of an MD available, he seemed to be there to cover Medicare rules for…read morepayment, not to care for patients at all. I was sent at 2am to local hospital by ambulance with an infected leg, no MD was available to oversee at Lord Chamberlain. The ER doctor remarked that, patients are routinely sent to the ER on weekends, as there is no MD overseeing. I was sent back without proper treatment and returned to Yale the following day for this infection

Brother was here for 1 month, awful care! He is a quadripeligic so he is unfortunately at everyones…read moremercy for everything. They practically shoved the food down his throat were always in a huge hurry! No gloves while feeding him, emptying the leg bag ( urine ) in a basin that we get washed in! I understand unstaffed but being unqualified are 2 different things. Place is terrible and they seem to hire anyone. Dont waste your time

My 89 y.o. father had a two week stint at Gardner Heights Apple Rehab last month after a being in…read morethe hospital for a few weeks prior. He was brought there on a stretcher, but after two weeks of physical therapy, he was up and running again (ok, maybe not running, but he was walking again). I was impressed with the progress the staff made with my father's rehabilitation. My interactions with the staff were positive and informative. My father actually enjoyed his stay here and liked the staff. Overall, it was a positive experience.

I would of gave it no stars actually. My father was brought there for rehab which they lied and…read moresaid he wouldn't participate in therapy and needed a family member to help out. When I arrived to do so at the appointment time the therapist suddenly had a family emergency and they canceled it. They also sent paperwork to his insurance saying he wasn't participating. They stole items out of his room and left him there for hours without checking on him. When he was sent to Griffin Hospital he was dehydrated and everything was shutting down and I lost my Dad 3/29/24. I've been getting a bill ever since he passed away for resident amount and he wasn't one. If I had to do all over again I would of never sent him there.

What a phenomenally terrible agency. The direct contact folks (nurse, aides) were exceptional in…read morespite of having to work for dangerously incompetent superiors. Patient was erroneously discharged from nursing and home health aide services due to an error in paperwork. Patient is physically limited and asa a result isolated from community. Apart from medical care, patient was also provided with supportive kindness from staff, patient came to see these people as friends. However, the office child felt the punitive approach was best, and rather than admit they had made a mistake, the screwed over patient instead. This is how their priorities work. If you love your family, you should not trust their care to this agency.

Shamrock Homecare should be shut down. They hire incompetent, lying staff, don't follow client…read moreinstructions and do not take phone calls if they note that you are unhappy with their service. I have had to file a formal complaint with the BBB and I learned about further lies after filing the complaint. If you were asked by a patient with recent back surgery to call first before coming over so the dogs could be closed in a room, would you expect a call? Or would you expect someone banging on the door getting dogs worked up while patient can barely move to put them away? If you were told then that a dog friendly nurse would come, would you expect to hear from the company to make arrangements? Shamrock did none of these things nor did they notify the surgeon that they weren't caring for his patient as arranged. It was after the surgeon called them that he was told the lie that the dogs tried to attack the nurse. Neither dog has ever bitten anyone but if the nurse is scared of dogs, she could have followed instructions to call first. Shut down this company.

i am so disappointed in the care that my dad was given during his "rehab" after leaving griffin…read morehospital. the hospital tells the family that your loved one needs to go to rehab so they can receive physical therapy and other services before returning back home. My dad was there during end of Covid so he was put into a room at end of hallway (away from everyone else and only had minimal interaction w/cna's etc) his meals were brought to that room and he was basically secluded and alone for 14 long days!! when my dad was admitted to BW he had onset dementia but I can tell you without a doubt that after his 30 days at BW he was never the same. they did so much irreparable damage that took so much from my dad and our family. IF I wuld have known, I wuld have demanded that he comes directly home. I could have given him 100% more PT and tlc for sure. it's a shame that the hospitals make their money from us and then make people go to nursing homes for so called "rehab" just so they can also benefit financially. it's disgusting for sure!! I'm sorry to my dad because he deserved so much more. my advice to anyone in similar situation to bypass BW or any other "rehab". by the way, their PT (it he had it at all) was 30 mins or less 5 days/week.its all about money and that's it!!!

From the owner: Five-Star Short Term Rehabilitation and Skilled Nursing Care... The Bishop Wicke Way…read more You know you are providing the best care around when other healthcare professionals choose your community for their loved ones. They know the deal. They know who has had the best State survey and who has a history of optimum outcomes. The award-winning Bishop Wicke Health and Rehabilitation Center offers short-term rehabilitation, long-term and dementia care, skilled nursing and hospice care.

I had Stratford VNS with PT Clinician Marcy. Marcy was a wonderful PT instructor who was patient,…read morekind and very knowledgeable. She provided me with specific, detailed instructions and exercises tailored to my particular needs. She was a pleasure to have in our home and trained me on how to complete my PT program safely and effectively. I also had an opportunity to speak with the Stratford VNS office team who were very helpful. 5 stars from a satisfied and grateful patient.

MUST READ! I find it…read moresad that after everything I feel like The Stratford VNA. Can't help but to fall short. I have had to reach out to State my grievances about the staff on multiple occasions. When it comes to the lack of communication the verbal miss treatment, and Unprofessional behavior Encountered. It should not have to be taken to extremes of legal action on behalf of the patient for the Stratford VNA takes patient grievances into account. The dismissal by the Stratford VNA of the grievances against its staff member Is a direct cause of the patient development delay of health care. Which directly impacts the crucial developmental process of the patient. Although I do appreciate the preservation attempt made on behalf of the Stratford VNA liaison to protect them from litigation. they are still falling short, I had made it clear to all three of the Therapist that I wanted 3 times a week up to patient discharge. The only therapist I do not wish to continue would be PT therapist Christine, due to the fact of her unprofessional, disrespectful behavior, and lack of the patient continuous care and her negligence! I would urge anyone who was thinking of working with the Stratford VNA to think twice. Going through health issues are strenuous enough don't add to them!

Questionable financial operations. Less than open disclosure of entry fees, monetary investment and…read moredisposition of escrow return of original entry fees. Beware of confusing contract language.

From the owner: Live with love at 3030 Park, a senior living high-rise offering metropolitan living with style,…read morefeaturing Independent & Assisted Living, Memory Care, Rehab & Skilled Nursing, managed by Senior Living Hospitality Group.

This is a very aged facility. My family member had two very caring nurses but at age 40 this was…read morenot a good place mentally for a longer term care facility. Food was poor. They told me they felt like this was a last stop care facility. The staff did not know how to coordinate proper transportation for doctor appointments. PT was meh level. The showers were an issue they carted him out uncovered through the halls.

MY mom was at Maefair for short term rehab. a few months ago in room 310. While there i met some…read moreamazing people Beverly-CNA, Janet-CNA, Holly -nurse, Gina -nursing supervisor, Clifford -nurse and Dede-CNA. They are pleasant friendly and willing to help with whatever your concerns maybe in a timely manner. So i just want to say thanks to all of you for caring and for the professionals that you are. You are an asset to this institution. Merry Christmas and a very happy and healthy New Year . Beverley

I wish that I could give them zero stars. Stay far away!!! The aides were so kind & could not…read morehave been more helpful, but the nurse was MIA for 3 out of 6 of my loved one's final days. On top of that, I feel like the nurse suggested that my loved one take too much morphine. My loved one passed away in the early morning hours on a Sunday, so maybe you'd have more luck on a weekday, but it was like pulling teeth to even get a nurse to come visit on that Saturday. I feel like our family was left to fend for ourselves and the whole experience left me traumatized. I can only hope that my loved one was at peace and felt no pain. I recommend hiring any other hospice to avoid running the same problems.

this is a horrible company to work for they are focused on the bottom line and continue to take…read moreadmissions when they don't have enough staff to provide proper care for patients who are dying. This company has absolutely no respect for nurses and Home Health Aide and piles unrealistic amounts of work on them and burned them out the staff, come and go like a revolving door by myself felt disposable when I worked for this company I did not feel that they valued or appreciated. Me only asked me to do more and to give more and to donate my time without even compensating me with pay how can patience got appropriate hospice service when they're dying when the staff are overworked and underpaid I do not recommend this company at all.