With a full selection of orchestral, band, and rock instruments, Greif's served me in my childhood…read morewith an inexhaustible collection of instruments, sheet music, and accessories. The staff, all of whom are passionate musicians, are extremely knowledgeable.

Horrible customer service tell you one thing on phone sing a completely different tune when in…read morestore I'll never go back

Trustworthy business. Tyler does an amazing job servicing my guitars. Ladd is a great guitar…read moreteacher. Very supportive and encouraging. I highly recommend this business!

Hadn't been here for years, but was a regular stop. Stopped since I was in Caldwell for other…read moreerrands. Closed at 2:30pm on a Saturday. Glad I didn't drive 20 miles for just for this. What kind of music store is closed on Saturday?

Deborah at this local store is very helpful and passionate about all instraments. She is…read moreinformative and friendly. She keeps a clean store and is well organized. One of the most important things about dunkley music is their rent to own. Unlike other local music stores Dunkley owns their instraments. So they don't require credit checks. I will forever more do buisness with Dunkley Music. Oh and the Nampa location is planning to expand their building. I cannot wait to see the concert hall. Thank you Deborah!

Dunkley Music sent out Mr. Paul Schiller to tune my 20+ yr old Kawai piano. Mr. Schiller was very…read morekind and friendly! He did his job quickly and efficiently and when completed we were treated to an amazing concert, I had never heard such beautiful music come from my piano. I highly recommend Mr. Schiller if you need your piano tuned! The only issue is that we had the piano tuned a week ago and payment has yet to be processed.

Say one thing, do another…read more We had a layaway with $30 down from over 7 months ago. Life happened and we honestly forgot about it--not the end of the world. What *does* matter is how Dorsey Music handled it. Ironically, Dorsey Music called *us* at the end of last week to follow up and ask if we still wanted the layaway. Important context: we've purchased **five guitars** from this business over the years because we wanted to support a local, small business over chain stores. One of those guitars was bought as recently as **12/26/25**, and at no point during that purchase did anyone mention the outstanding layaway--even though it was clearly in their system. When they called about the layaway, we explained we forgot about it. They were understanding, so we asked if the $30 could be applied as store credit toward a future purchase. That was denied. We then asked if it could be applied toward guitar strings. We were explicitly told **yes**, and to come in Monday (**1/5/26**) to get the strings. So we drove to the Nampa location today, only to be told something completely different: the $30 could *only* be applied to an item of equal or greater value, comparable to the original amp on layaway. That's the issue--**not the $30**, but the principle. Don't tell customers "yes, come in and we'll apply it to strings," then change the rules once they're standing at the counter. Especially when those customers have spent **hundreds of dollars recently** and supported your business repeatedly. Clearly they needed the $30 more than they needed our future business. We hope it was worth it, because after five guitars and years of loyalty, we won't be back. At least with a chain store, you know what to expect. There's zero recognition of good customers here anymore. Do yourself a favor and shop elsewhere.

just like everyone else bad service I can come in one day and meet nice people willing to help…read morealmost too much then the next day they disappear and the most horrible people to work are their I'm trying to buy a guitar and am being rushed out because it's an hour before they close having forbid, I come in and try to buy something on top of that how can you work at an instrument store and not know anything about interments i go in to get my guitar checked and I say idk anything about it and the guy says well you own it you should know makes no sense because I ask to learn about it what kind of service is that. these people are RUDE AND UNHELPFULL AND SHOULD BE FIRED it's the only store around me this is not ok fix your employees on top of that the lady their puts my guitar together wrong and messes up the NEW STRINGS i just bought my bridge fell off so i put it on and she "corrects me" as idk to well about my guitar so i assume people working in a guitar shop would know what they're doing turns out NOPE AND NOW I NEED NEW STRINGS THANKS DORSEYS YOU PRICKS

I came and got everything I came for without a problem, good customer service. If you need any…read moreguitar parts this is the place to go

If you're looking for that one particular part or item or button or a fax go see Andy at gigs…read morebefore you do anything he just might have it and you'll save a ton like I do every time and plus you can get a lot of really cool merch there from all your local bands I love going there you can actually chill sit down and play something without all the hassles make this your first stop when you're searching for that one particular piece of gear or just some great advice and he has a ton of knowledge how to hook things up go see Andy now!

The place is right next to a 50's style diner so I go there today with the intentions to buy a capo…read moreand figured I would get a bite to eat first. So I park and the guy comes out and stares at me, so I tell him hi and he says hi back. Then when I start to walk toward the diner he yells at me to go park somewhere else. So I kinda of just give him the "really?" kind of look and move my car. Needless to say I didn't get my capo from him. Sigh...fake people.

From the owner: Based out of Ontario, Oregon, Guitar Solutions offer a wide variety of items to suit your needs…read more With personalized service, we strive to give you the best shopping experience possible for the best possible price. We offer a large variety of items backed by over 25 years of experience and a professional guitar technician on-site. Our store is well known for the 'bang-for-the-buck' and "ease of play" of our guitars. Each and every guitar goes through a complete set up process before it goes out on the sales floor. We do this with the belief if you give a beginner a guitar that even a seasoned player can't play, a beginner will certainly never reach their full potential. Lessons are offered on many instruments by caring and dedicated instructors. We shop the competition in order to ensure you are getting the best price, not only locally, but also online. We do this because we believe in music, and therefore, musicians. Because at Guitar Solutions, Musicians STILL Matter!

I have been in this store 2 times and each time staff/owner whoever it was that was there just…read moreacted like I was a bother....got attitude and completely ignored! My boyfriend went in by himself and got the same treatment. I am wondering if these people want to do business or what's going on! I ended up ordering my new guitar online thru www.musiciansfriend.com and I guess I will be getting all my picks, strings, cases, tuners, etc. online as well. It would have been nice to have a local music store to pop into and touch, feel, try and purchase items but I will only take my business where I get some decent service....am able to get nothing at this music store but attitude!

I had a great experience renting equipment for an upcoming event. The manager Robina went the extra…read moremile to help me with a few complicated requests and helped me get into all the right equipment that the musicians needed for my venue. I am thrilled that I came across this place and look forward to the next time I can work with them on rentals.

I went in to get my trumpet that I rented from them fixed because my pinky ring was broken off and…read morethe valves were having issues. When they took a look at it, they started talking crap about how my trumpet looked because it was rusted even thou they gave it to me rusted and started ranting about proper care. 10 days later, I went to pick it up and they had given it a chem clean, the pinky ring still gone, and the valves still horrible and they charged me 90 dollars when they said it would be free. NEVER again.

Always a great experience at Dunkley Music. For the past several years, we have been purchasing…read moreinstruments, having repairs/setups done, attended recitals -- every time, the staff has been friendly, helpful, and expert at meeting our musical needs; great atmosphere in the Meridian location as well. Also, I know Dunkley Music gives back to the community, as my son has performed in events sponsored by Dunkley. Highly recommend!

I have recently had a 2-piano rehearsal in the recital Hall. Dunkley is demonstrating…read moreprofessionalism in addressing a problem that resulted in a "0" review from me in the past. I appreciate their understanding of the mistake and their committment to synch the tuning of both the pianos in this hall when they will be used in tandem. This recital hall is a wonderful and unique venue. Dunkley is a precious gift to the musical community of Treasure Valley. David Stein