If you're looking for that one particular part or item or button or a fax go see Andy at gigs…read morebefore you do anything he just might have it and you'll save a ton like I do every time and plus you can get a lot of really cool merch there from all your local bands I love going there you can actually chill sit down and play something without all the hassles make this your first stop when you're searching for that one particular piece of gear or just some great advice and he has a ton of knowledge how to hook things up go see Andy now!

I came and got everything I came for without a problem, good customer service. If you need any…read moreguitar parts this is the place to go

We are in town once a year for a recurring event and always come to Picker's Paradise to shop. We…read moremissed two years because of COVID and in the meantime the store has had a change of ownership and location. New owners are incredibly nice and welcoming (as was the previous owner) and the new location is beautiful. Highly recommend this music store if you are in the area.

I had a great experience renting equipment for an upcoming event. The manager Robina went the extra…read moremile to help me with a few complicated requests and helped me get into all the right equipment that the musicians needed for my venue. I am thrilled that I came across this place and look forward to the next time I can work with them on rentals.

Went to sell a vintage Selmer clarinet. Took it to the shop, Dorsey Music, that did the restoration…read moreone year ago. The instrument is in excellent condition. They have comparables, including a Selmer, on their own Dorsey Music website for up to $17,000. Owner's son acknowledged that it had real value but only offered between $200 and $400. When I pointed out the comparables on his website, the punk got all jerky and said, "Now I don't really want to buy it."

The place is right next to a 50's style diner so I go there today with the intentions to buy a capo…read moreand figured I would get a bite to eat first. So I park and the guy comes out and stares at me, so I tell him hi and he says hi back. Then when I start to walk toward the diner he yells at me to go park somewhere else. So I kinda of just give him the "really?" kind of look and move my car. Needless to say I didn't get my capo from him. Sigh...fake people.

From the owner: Based out of Ontario, Oregon, Guitar Solutions offer a wide variety of items to suit your needs…read more With personalized service, we strive to give you the best shopping experience possible for the best possible price. We offer a large variety of items backed by over 25 years of experience and a professional guitar technician on-site. Our store is well known for the 'bang-for-the-buck' and "ease of play" of our guitars. Each and every guitar goes through a complete set up process before it goes out on the sales floor. We do this with the belief if you give a beginner a guitar that even a seasoned player can't play, a beginner will certainly never reach their full potential. Lessons are offered on many instruments by caring and dedicated instructors. We shop the competition in order to ensure you are getting the best price, not only locally, but also online. We do this because we believe in music, and therefore, musicians. Because at Guitar Solutions, Musicians STILL Matter!

Inside out: the parking lot has ample space and it's right off of a main drag, we had no trouble…read morelocating it and no trouble finding a place to park. The building itself is older, the inside is as well, but I don't really think it's the inside or outside display that makes this place worth the trip. Service: I read through the reviews on here and I was genuinely shocked because it was the polar opposite from the experience my husband and I had. I have not played the cello in years because my old gal needed so much maintenance and we are not wealthy people by any stretch of the imagination. I was terrified of how much this bill was going to be, and when they called to request us to come in on an appointment and discuss it I was even more scared. I figured that was it, I could never play again. First of all we made an appointment for noon and we drove out to have breakfast, we got done a little early and while we were willing to wait until the appointment time, we called to see if we could get in a little early and they said that was no trouble they just needed to finish up with their last appointment. They set the expectations and it did not bother us at all. All the staff was busy when we came in it was not like they ignored people out of spite, it was just that they had things they were doing. As soon as a person finished with some thing we were welcomed and offered a place to sit and wait. I see a lot of reviews talking about not being immediately addressed or having to wait, please be a human and realize that there aren't many of them in the store for a massive demand of work. It's not like they're just sitting around doing nothing, they were working on everyone's instruments from the minute we got there to the minute we left. I know the turnaround time would be a few weeks, but I really hope that this is not just me believing good customer service and I will get back an instrument that is playable with quality repairs. Appointments would probably help a lot of problems for people, just calling ahead might do a world of good for you. I can't imagine there's a lot of luthier's in the valley. David was the person who helped explain everything that was going on with my instrument, I learned more in that time than I ever had about what made instruments work piece by piece and why. I bet if I would've asked how much it was and had no idea why I was spending the money I never would've repaired my cello or played again, I have never understood more in my life what I was paying for. That was absolutely the most valuable service anyone could provide, he was patient and used examples of other instruments and showed me on mine where the correlations were and what mattered. There was no pressure to spend money that we did not have, He was clearly passionate about teaching and I was excited to learn. Each item was prioritized by what needed to be fixed to play, and progress for the future. I knew my cello wasn't anything fancy to look at, as old as I am with plenty of bumps and bruises from a life before I got her. I had used money that I got from a late grandmother to try my hand at a dream I could never afford before and I knew she would want me to try so it is sentimental. I had paid for lessons with the rest of it and then Covid happened and my teacher moved away and my Cello needed repairs I didn't figure I could do. They did not shame me for my instrument being of less fancy or attractive quality, " it's not whether it's a good or bad Cello, it's whether it's healthy or not." They also did not make any negative comments about the fact I didn't remember anything from my lessons and I was worried about trying to find a teacher again, they had a recommendation to contact their Boise store to see a more up-to-date list of teachers near me and were encouraging to a total newbie despite the fact I knew I was standing in the presence of a lot of combined experience. Brent was there working on something behind the counter and made idle friendly banter with us, Sam was very generous and allowing David to show us the tools that they used to make repairs and how they did so. I really enjoyed seeing the 1800s woodworking tool still in use! Brent even had a conversation with me about a shared interest of tabletop gaming while my husband checked out (the best birthday gift). I'm sad other people had negative experiences at the store, but it was genuinely one of the best experiences I've had in customer service in a long time, I work in customer service and my expectations are always gentle but this was just absolutely phenomenal.

Me and my friend go in their to buy something and the guy is literally rushing us out the store…read morejust horrible costumer service there was one good person from the past that helped me with my guitar strings but everyone else is just rude and dumb

Always a great experience at Dunkley Music. For the past several years, we have been purchasing…read moreinstruments, having repairs/setups done, attended recitals -- every time, the staff has been friendly, helpful, and expert at meeting our musical needs; great atmosphere in the Meridian location as well. Also, I know Dunkley Music gives back to the community, as my son has performed in events sponsored by Dunkley. Highly recommend!

I have recently had a 2-piano rehearsal in the recital Hall. Dunkley is demonstrating…read moreprofessionalism in addressing a problem that resulted in a "0" review from me in the past. I appreciate their understanding of the mistake and their committment to synch the tuning of both the pianos in this hall when they will be used in tandem. This recital hall is a wonderful and unique venue. Dunkley is a precious gift to the musical community of Treasure Valley. David Stein

Deborah at this local store is very helpful and passionate about all instraments. She is…read moreinformative and friendly. She keeps a clean store and is well organized. One of the most important things about dunkley music is their rent to own. Unlike other local music stores Dunkley owns their instraments. So they don't require credit checks. I will forever more do buisness with Dunkley Music. Oh and the Nampa location is planning to expand their building. I cannot wait to see the concert hall. Thank you Deborah!

Dunkley Music sent out Mr. Paul Schiller to tune my 20+ yr old Kawai piano. Mr. Schiller was very…read morekind and friendly! He did his job quickly and efficiently and when completed we were treated to an amazing concert, I had never heard such beautiful music come from my piano. I highly recommend Mr. Schiller if you need your piano tuned! The only issue is that we had the piano tuned a week ago and payment has yet to be processed.

My son started lessons here and it's been a great experience! Mike is an awesome instructor and is…read morevery talented. I highly recommend!

Called and left message on Thursday and still haven't received a call back several days later...read more

Found my music store - next time I need a music present for my musician husband, I know straight…read morewhere I'm headed! Rob is the absolute best -

They went above and beyond with fantastic service and follow-up to my PRS guitar purchase. 12th…read moreFret Music is now my top preference for online music stores.