Always a great experience at Dunkley Music. For the past several years, we have been purchasing…read moreinstruments, having repairs/setups done, attended recitals -- every time, the staff has been friendly, helpful, and expert at meeting our musical needs; great atmosphere in the Meridian location as well. Also, I know Dunkley Music gives back to the community, as my son has performed in events sponsored by Dunkley. Highly recommend!

I have recently had a 2-piano rehearsal in the recital Hall. Dunkley is demonstrating…read moreprofessionalism in addressing a problem that resulted in a "0" review from me in the past. I appreciate their understanding of the mistake and their committment to synch the tuning of both the pianos in this hall when they will be used in tandem. This recital hall is a wonderful and unique venue. Dunkley is a precious gift to the musical community of Treasure Valley. David Stein

took my advanced violinist daughters violin to be repaired when we got it home we realized they had…read morenot turned it before it left their facility. I called in to make them aware and was rudely told that the car ride home probably made it out of tune. never heard of that before. on friday my daughter took it to school for orchestra and as she was opening the case the "d" string broke. when I called them to find out what I should do Ryan was rude and it was one excuse after another. I only wanted him to apologize and tell me to bring it back in.

Telford's is good for bow rehairs and minor repairs, but not much else…read more If you're truly serious about achieving a good instrument, I'd highly suggest making a trip out to Portland or Salt Lake City to explore your options. Even the more expensive instruments in stock had a sort of tinny, scratchy quality that sounded extraordinarily unappealing to any slightly trained ear. But still, I'd always suggest coming here over any general music store in the area (Dunkley's, Dorsey's) for your regular maintenance.

Every time we come in, everyone is happy to help and they do a great job! We love our piano we…read morebought from them so I'd highly recommend! You will be in good hands!

Excellent service and great verity of instruments for my kids to choose from for school. They offer…read morepayment plans which is so helpful.

We found Jordan through Yelp (Yelpers are always 100% right on their 5-star reviews!), and he did a…read moregreat job getting our 20-year-old piano back into shape after 2 cross-country moves in 2 years. He repaired a crack in the side of the piano, replaced broken casters, fixed a sticky key, tuned the piano, and more! Jordan is a true professional, and his prices are reasonable. We're so happy that we found Fine Tuning (and our piano is, too!)! Thanks, Jordan!

Was very impressed with the gentleman who came to my home to tune my 15 year old piano! He did a…read moregreat job and it's been a pleasure being able to hear her in her glory! Very professional and checked up on his service afterwards. Thank you.

Duane showed up on time and was thorough with the tuning and cleaning. I like to know about things…read moreso he took some time to teach me a little about the inner workings which I appreciate. I will use him again.

I was impressed with the service. Duane was professional, prompt, removed his shoes without being…read moreprompted, and did a thorough and fine tuning job on my Baby Grand. It had just been moved so he took extra time (with no extra expense) to be sure it came out perfect.

Alexander was great! He tuned our inherited piano beautifully. We definitely recommend him, he's…read moreskillful and made our piano sound fantastic!!

Got back with right away after contacting him. Was able to book an appointment the next week day…read moreand Alexander was prompt. He tuned it well. Also helped the lower and upper ranges that had gone a bit flat. :-) He also noticed the peddles had come undone in a receint move and reconnect them. I recommend Alexander!

Today was my first tuning experience since relocating from Chicago…read more Matthew did an excellent job on my Yamaha. Himself a fine pianist, Matt is knowledgeable and personable. Treasure Valley will be my go-to tuning service in the future.

Matt tuned my piano today and did a great job. Nice guy and highly recommend his service!read more

Say one thing, do another…read more We had a layaway with $30 down from over 7 months ago. Life happened and we honestly forgot about it--not the end of the world. What *does* matter is how Dorsey Music handled it. Ironically, Dorsey Music called *us* at the end of last week to follow up and ask if we still wanted the layaway. Important context: we've purchased **five guitars** from this business over the years because we wanted to support a local, small business over chain stores. One of those guitars was bought as recently as **12/26/25**, and at no point during that purchase did anyone mention the outstanding layaway--even though it was clearly in their system. When they called about the layaway, we explained we forgot about it. They were understanding, so we asked if the $30 could be applied as store credit toward a future purchase. That was denied. We then asked if it could be applied toward guitar strings. We were explicitly told **yes**, and to come in Monday (**1/5/26**) to get the strings. So we drove to the Nampa location today, only to be told something completely different: the $30 could *only* be applied to an item of equal or greater value, comparable to the original amp on layaway. That's the issue--**not the $30**, but the principle. Don't tell customers "yes, come in and we'll apply it to strings," then change the rules once they're standing at the counter. Especially when those customers have spent **hundreds of dollars recently** and supported your business repeatedly. Clearly they needed the $30 more than they needed our future business. We hope it was worth it, because after five guitars and years of loyalty, we won't be back. At least with a chain store, you know what to expect. There's zero recognition of good customers here anymore. Do yourself a favor and shop elsewhere.

just like everyone else bad service I can come in one day and meet nice people willing to help…read morealmost too much then the next day they disappear and the most horrible people to work are their I'm trying to buy a guitar and am being rushed out because it's an hour before they close having forbid, I come in and try to buy something on top of that how can you work at an instrument store and not know anything about interments i go in to get my guitar checked and I say idk anything about it and the guy says well you own it you should know makes no sense because I ask to learn about it what kind of service is that. these people are RUDE AND UNHELPFULL AND SHOULD BE FIRED it's the only store around me this is not ok fix your employees on top of that the lady their puts my guitar together wrong and messes up the NEW STRINGS i just bought my bridge fell off so i put it on and she "corrects me" as idk to well about my guitar so i assume people working in a guitar shop would know what they're doing turns out NOPE AND NOW I NEED NEW STRINGS THANKS DORSEYS YOU PRICKS

Trustworthy business. Tyler does an amazing job servicing my guitars. Ladd is a great guitar…read moreteacher. Very supportive and encouraging. I highly recommend this business!

Hadn't been here for years, but was a regular stop. Stopped since I was in Caldwell for other…read moreerrands. Closed at 2:30pm on a Saturday. Glad I didn't drive 20 miles for just for this. What kind of music store is closed on Saturday?