Came in to buy back to school backpacks for my kiddos. The store was clean, organized and stocked…read more The one star is all about our checkout experience / customer service. I checked out with two backpacks in which "Mia," "My passion is CHEER," is a bunch of bullshit. Let me tell you....Mia was just not having it tonight. She had her iPhone next to the scanner where you scan the clothes and she kept checking her TIK TOC, INSTA, FACEBOOK, OF...whatever it was she was waaaaaay into that than doing her dammm J O B. I asked if there was a military discount and she legit looked at me with deer in the headlight look..she asked in the most condescending way...."MMMMM UHHHHHHH DO Y O U HAVE A MILITARY ID?" Yes, I answered. She gave me the stupidest look and rolled her eyes.... No, I don't expect a praise or a Thank you for your service, it's a simple yes or no answer. Anyways, this girl was rude, condescending, and only interested in her phone / social media maybe dreaming of being on the beach with her BFF since that was the picture of her iPhone wallpaper. I'll never come here again. Shitty service, on overly priced backpacks. No thank you. And yes, I am a veteran.

DISAPPOINTED AND FRUSTRATED. I went to Dick's to BUY hiking shoes. There were plenty of employees…read moreand I was acknowledged quickly. Told sales rep #1 I want hiking shoes, he got my size, and did an online search for what they had. I selected a shoe to try on. Sales rep #1 was wandering all over the department and helping other people so after several minutes I asked if he was getting the shoes. He indicated somebody was bringing them from the back. Another 10 minutes go by and sales rep #2 asks if I've been helped. Advised him on the status. He called sales rep #1 to check status. Sales rep #2 said they don't have the shoe. Sales rep #1 never once followed up with me after the initial contact. By this time I was so disappointed and frustrated with the terrible service that I left the store without new hiking shoes!! Ugh!

First time at a Bass Pro Shop and holy moly do they have everything you could need for camping,…read morehiking, backpacking, everyday clothing and more! My husband and I are prepping for a backpacking trip and they even carry multiple freeze dried packaged food, tents, backpacks, hiking shoes and more! It honestly felt like a really cool indoor Costco. Everyone working there was super helpful and nice and quite accommodating. Prices do vary but it's not too pricey.

This is a wonderful store always enjoy coming here the service is friendly and have great stuff to…read moreshop and great pricing. The electric shooting range is awesome!!!

Went in looking for shoes to take to Costa Rica to do some Canyoning. And called the store spoke…read morewith Gavin, what an asset this young man is to REI, he held the shoes for me & then upon my arrival and conversation learned of other items I might need & although it appeared they may not have the items he continued looking & lo & behold we found what I needed! He Defly went the ~Extra Mile! This I Call Extraordinary Customer Service!

What, no ponchos?!!! I can't believe that REI does not stock…read moreemergency, cheap ponchos! I was heading out to a World Cup game in Seattle and stopped by REI to pick up 4 ponchos. None! Do I really have to call stores in advance to see if they stock what they should? Really disappointed.

Best outdoor gear in San Antonio. they know their products extremely well and will get you fitted…read morefor exactly what you need. Their customer service is top notch, they have great military discount, and you can find just about everything you need if you are an outdoorsy person.

Ive heard this store is a little pricey so we never actually went inside but their service is above…read moreand beyond!!! I'd go here just based on the service they give. The store also carries a good variety of sports equipment and accessories. Whoever is the buyer has really good taste with a limited but high end selection.

Friendly folks with high-end gear. Thanks Chris and Shelby for fast service. Have a nice weekend!read more

From the owner: Hawkes Outdoors is a one stop shop for camping, outdoors and overlanding. We have custom Hawkes…read moreoverlanding vehicles, base and custom overlanding trailers and $200,000 in stock roof top tent inventory. We have a 2 bay service station for vehicle and trailer accessory installs and upfitting. Whether you want just a bed cover installed to a full overland build we will get you covered. We also stock some of the coolest camping and overlanding products inside our retail shop. Check out our vehicles and trailers on our dealership lot.

Nice choice of athletic shoes and accessories. Great- easy…read morelocation at the Rim. I'd certainly recommend!

Small store, but still a really good selection. Guy working there was knowledgeable and patient…read moreand helped me find the right shoes. Would come back although I'll probably check their other location as he said it was bigger. But all in all I achieved what I wanted to do in a pretty quick time and if it helps me run better I'll be even happier. I also thought their pricing was pretty good although I imagine people go in, use their machines for sizing and pronation and get great service and then buy stuff online for a couple bucks less...

Great selection of knives for any occasion. Good value for the price. Service is exceptional.read more

Very nice selection from modest and functional to High end Presentation pieces. It's around the…read morecorner of the strip on the North end. Real straight forward displays with no dazzling signs or anything. I'm returning just as soon as you get that Horizon product back in stock