In business for 37 years. Great staff, the owner, Scott and his nephew, Luke are welcoming, patient…read moreand professional. Wonderful collection of guitars and ukes - with some previously loved gems. Relaxed place, with knowledgeable staff. Highly recommended!

I use this store as my regular go-to for strings and other accessories. They carry mainly Gibson…read moreand Fender products, Marshall for amps. Very traditional selection, with a small used section at the back. Prices are fair, service is always a bit slow but never rude. They will quickly get you in and out if you don't have questions about your purchases. Overall I'm always happy with the staff. The in-house guitar tech, Lynn, is hard working and polite. Usually took about a week to get most work done (setups, pickups dropped in). Prices are very reasonable.

Great piano book selection! From Beanstalk's Basics to KJOS, there's a treasure trove of musical…read morefun! All the prices are reasonable (i.e. under $20 per book.)

Find somewhere else to spend your hard-earned money…read more This "studio" is a cramped facility with little to no soundproofing. It is poorly ventilated and people were sleeping in the waiting room While my teacher was kind, patient, polite, encouraging, my opinion on the owner and desk receptionist is that they are dishonest, aggressive, and incompetent.

I've been going to city pawn for years they're nice helpful and if something doesn't work they take…read moreit back no problem. I'm happy to stay it was only twice and the items we're movie's. I've probably spent hundreds of dollars there they have a really nice selection of jewelry that's what I'm looking for now.

From the owner: Looking to turn some of your old valuables into cash? Then visit City Pawn / Try-City Music with…read morelocations in Kitchener and Guelph. We specialize in new and used musical instruments. Bring in your jewellery, electronics and collectibles to receive cash right away. Visit us today.

My buddy and I made the drive out from Toronto after hearing about The Acoustic Room. A great…read moreguitar shop with a very good selection of guitars and accessories. Very friendly, knowledgeable proprietor makes for an inviting vibe. No high pressure sales tactics here. Very competitive pricing too. Street parking around the corner. Oh yes, my buddy bought a nice OM sized Larrivée.

It's quite refreshing to see a new music store in downtown Hamilton; the alternative being Payne's…read moremusic, where you're quickly and quietly ushered out the door for the mere mention of playing an electric guitar. Walking into Eclectric Audio, you immediately encounter several musical gems on racks or display cases. For my visit, there was a very nice Gibson Les Paul, and a Nord Lead 2ex that caught my eye. On the other wall, you'll find quite an array of old (read: vintage) turntables and amplifiers. In addition to sales, the owner Jon also does repair work on instruments, electronics and amplifiers. Very knowledgeable and friendly, Jon was able to diagnose the problem with my amplifier over the phone before even bringing it in. Service was fast, inexpensive, and fully explained. I've found my new shop for gear and repairs!

It would be nice if they were ever open. There's a dirth of music stores in downtown Hamilton but 5…read moreout of 6 times I've been here they've been closed. Maybe they take 8 hour lunch breaks.

For years, my young son would go in and just noodle around. Staff were always so kind and helpful…read more He spent countless hours there, and eventually a good deal of his hard earned money on quality, reasonably priced gear. They care about the customer, they know their stuff, and they create a great atmosphere for experts and beginners alike. Canadian owned; old school, 'customer first' kind of place.

I love Long & McQuade music stores in general, for the variety of musical instruments and books…read morethat they offer. They also have music lessons (i.e. Piano, Guitar, etc,.), which seems like a great idea. I did some research to purchase a keyboard, and the price of the keyboard I was interested in seemed quite fair, too. Lastly, my interactions with Long & McQuade staff in multiple locations have been pleasant. For this specific Waterloo location, one employee named Dave met short of my expectations. Let me clarify, he was helpful while we were browsing. As soon as I paid for the instrument, he just ignored us. We had parked about 200 metres away from the store, due to the road closures associated with the LRT construction in Waterloo. We had our laptop bags and the umbrella, it was raining on and off, and since I got the keyboard, the bench and the keyboard stand, we weren't able to carry all of those by ourselves. Since Dave offered no insight to how to move these boxes to our car, (when we asked him, he only said "Oh, this keyboard is super light") my husband went to his car to see if he could get closer to the store while I waited in the store. Thankfully, someone told me about a temporary loading area behind the store so I directed my husband to drive there. Another employee named Jeff helped me greatly while I was standing in the front of the store confused and waiting for my husband to show up. Jeff moved the boxes to the back of the store and showed me the temporary unloading area, so I could send better instructions to my husband. I really appreciated Jeff's help. He's the best! In the meanwhile, Dave, who sold us the keyboard, didn't even tell my husband where I was, (I was downstairs at the back door guarding my boxes) when my husband came back to the store, so this caused additional delay. Some other older gentleman helped us load the boxes to our car. If Dave responded to our inquiries of how to load these boxes to our car from the get go, we wouldn't have wasted that half an hour trying to find the place to get the car closer to the store, and loading the boxes. Dave's ignorance and unhelpfulness really disappointed me. Despite this long delay in loading the boxes to our car, I'd say you could go to this Long & McQuade location for the service provided by Jeff and other very helpful staff.

After that , I picked up my guitar and "Pickup" was secured. "Nut" was not serviced and now when…read moreI tried to plug in guitar into amplifier ( I tried 2 amps) NO SOUND. I guess I will return for service. Failure to check and assuming that problem is repaired reflects Poor Service. What do you think ? I can not help but noticed all reviews are positive ????? I must be one with bad luck ? Regards Paul

I am a local DJ and owner of an audio equipment company based in Mississauga and serving the…read moreGreater Toronto Area for over two decades. My journey began 15 years ago when I first purchased sound equipment at Long & McQuade, and since then, I've made it a point to exclusively shop at their Mississauga location. The exceptional service I've received from their Floor Supervisor, Mike Labo, and Sales and Rental Associate, Aaron Mann, has been outstanding. They consistently go above and beyond to ensure all my needs are met, offering the utmost assistance and never leaving until I am fully satisfied. I am truly impressed with the service provided by Long & McQuade, especially by these two incredible individuals. I highly recommend Long & McQuade to all music enthusiasts. Ed-Berto EJ Sounds

HORRIBLE service and no product delivered…read more I purchased a guitar online and was told it would be shipped from the Whitby store. They created a shipping label but no status of shipment was indicated. After 3 weeks of no shipping updates, I asked for a refund. I called weekly and daily about the status of my order and no one answered my calls/emails. In order to receive a refund, I had to call the Hamilton location!? Having called them multiple times, the staff was not helpful. They constantly told me to wait for the refund to appear in my account. Eventually, because the store did not give me a refund, I informed my credit card company. Tundra Music was content on keeping my money, even though they did not deliver any product! Do not buy from this store.

I just bought an Eastman MDO305 octave mandolin from Matt in the TO store. They set it up and…read moreshipped for free! Amazing instrument and amazing service! Tundra music is a great place to buy gear in the GTA. Thanks again Matt!