HORRIBLE service and no product delivered…read more I purchased a guitar online and was told it would be shipped from the Whitby store. They created a shipping label but no status of shipment was indicated. After 3 weeks of no shipping updates, I asked for a refund. I called weekly and daily about the status of my order and no one answered my calls/emails. In order to receive a refund, I had to call the Hamilton location!? Having called them multiple times, the staff was not helpful. They constantly told me to wait for the refund to appear in my account. Eventually, because the store did not give me a refund, I informed my credit card company. Tundra Music was content on keeping my money, even though they did not deliver any product! Do not buy from this store.

I just bought an Eastman MDO305 octave mandolin from Matt in the TO store. They set it up and…read moreshipped for free! Amazing instrument and amazing service! Tundra music is a great place to buy gear in the GTA. Thanks again Matt!

I was surprised to read the the review posted as both my experiences with this store were…read morefantastic. I took in my beautiful Turkish Meinl Copper Darabuka hand drum in for tuning and within a couple of weeks I got a call to collect it. Well I can tell you, it had never sounded better. I can't remember what the fee was but I do remember thinking what a fair price it was considering the entire head had to be removed and straightened. My second visit was when I wanted to buy a Ukulele. The saleswoman took several down from the display and played them - for me to choose the sound I liked best. I decided on a Kohala Soprano which I have never managed to sound as good as she did but that's neither here nor there. Picks and Sticks is a wonderful store, they do a lot for the local community, I find the staff extremely patient, kind and knowledgeable. Lily Marlene Romano Hamilton, Ontario, Canada

This is a great music store for a small space they have a lot of great equipment. People are really…read morekind and really care about music overall a 10 out of

It's quite refreshing to see a new music store in downtown Hamilton; the alternative being Payne's…read moremusic, where you're quickly and quietly ushered out the door for the mere mention of playing an electric guitar. Walking into Eclectric Audio, you immediately encounter several musical gems on racks or display cases. For my visit, there was a very nice Gibson Les Paul, and a Nord Lead 2ex that caught my eye. On the other wall, you'll find quite an array of old (read: vintage) turntables and amplifiers. In addition to sales, the owner Jon also does repair work on instruments, electronics and amplifiers. Very knowledgeable and friendly, Jon was able to diagnose the problem with my amplifier over the phone before even bringing it in. Service was fast, inexpensive, and fully explained. I've found my new shop for gear and repairs!

It would be nice if they were ever open. There's a dirth of music stores in downtown Hamilton but 5…read moreout of 6 times I've been here they've been closed. Maybe they take 8 hour lunch breaks.

Amazing experience dealing with Grace at Guelph Guitar Repair. Took my 'new to me' Taylor K24ce…read moreacoustic in to have it inspected, fretboard cleaned/conditioned, properly setup and to handle a deep scratch. She was able to buff the deep scratch to the point it's barely visible and the guitar looks and plays great with her modifications to the nut and neck. I happily drove almost an hour from Brampton and so glad I did. Everyone there has a passion for their work and takes pride in the results. I'm a very happy customer and glad I made the choice to come here.

From the owner: Hi! I'm Grace, the owner of Guelph Guitar Repair. I do setups, fretwork, crack repairs and finish…read moretouch-ups on your beloved instruments. I work on guitars (acosutic and electric) basses, mandolins and ukuleles. We'll start our appointment with a chat about what you're experiencing with your guitar. I'll get an idea of the pain points, I'll assess your guitar's playability, and we'll make a plan for service. I often recommend we start with a setup. The setup allows me to get to know the personality of your guitar, and we can get it to a baseline of working well, then make further assessments for improvements based off that. I also offer workshops to help you learn uke and guitar maintenance tricks. Join one of my workshops to gain skills to care for your own instruments like a guitar tech! I look forward to working with you! Book an appointment NOW!

In business for 37 years. Great staff, the owner, Scott and his nephew, Luke are welcoming, patient…read moreand professional. Wonderful collection of guitars and ukes - with some previously loved gems. Relaxed place, with knowledgeable staff. Highly recommended!

I use this store as my regular go-to for strings and other accessories. They carry mainly Gibson…read moreand Fender products, Marshall for amps. Very traditional selection, with a small used section at the back. Prices are fair, service is always a bit slow but never rude. They will quickly get you in and out if you don't have questions about your purchases. Overall I'm always happy with the staff. The in-house guitar tech, Lynn, is hard working and polite. Usually took about a week to get most work done (setups, pickups dropped in). Prices are very reasonable.