I needed to coordinate a ride for my elderly mother to go to a medical appointment, from Montgomery…read moreCounty to Philadelphia. The ride was easy to book online but if you need to change the reservation, you have to call a number and it's a guy picking up who doesn't answer the phone with the name of the company or anything, and he's also very abrupt. The driver was 15 minutes late picking up my mom - no notification - which made her frantic with anxiety and I had to stop her from driving herself. Pluses were that he was apparently a good driver and they made it in time but still: unnecessary agita in terms of booking and the lack of communication about being delayed.

Booked for a local concert at the met, and also for a concert in Brooklyn…read more Will book again. On time. Excellent driver.

excellent prompt professional service. easy to make…read morereservations will use in the future.

I always use Philadelphia Limousine for my boss when he is in Philly. My boss always seems to have…read morea lot of changes, etc. and they roll with it with no complaints. Yelena in the office is awesome to work with and always remembers me each time I call. They are reliable and professional and I really enjoy working with them.

We used this service a couple times to go into Philadelphia, NJ Airports and to the Cruise Ship…read morePort in NY. The first time we asked them to take us to NY PORT the driver was not prepared at all. We drove through all FIVE boroughs if NY trying to find access to the PORT and finally arrived with only minutes to spare. We had left Philadelphia like 4 hours prior!!!! My family also used them to get to and from Newark airport when flying to IRELAND. The driver arrived to pick them up after flying ALL NIGHT and this fool went to the DOMESTIC terminal, waited an hour and then left!!!!! IRELAND PICKUP should have been at the INTERNATIONAL TERMINAL!!!!! So my family was LEFT STRANDED at NEWARK airport with NO WAY home to Philadelphia and this limousine service stated IT WAS NOT THEIR FAULT and would NOT reimburse the money paid!! This is UNPROFESSIONAL and UNCONSCIONABLE!!!!! Our family WILL NEVER use SECRETS LIMO again!! EVER. If we could give you NEGATIVE stars we would. Shame on you!!! DO NOT USE THIS SERVICE- USE CHICS Limousine- they are fabulous!! My next review....

I would suggest you find a different limousine service. Secrets used to be fabulous but they were…read moresold to Eagle a couple of years ago. We just used them for three airport trips (PHL) and all three times the interior of the cars were dirty. The first trip was for someone coming to see us at our home and he reported the car was dirty, with coffee spills down the door, dog hair and dog slobber on the window. We used the service a couple of days later and had the same driver/car (which prompted us to ask our guest about the condition of the car when it picked him up). We actually had to give the driver a lint roller because the dog hair in the backseat was so bad. Same coffee spill and dog slobber, plus the back of the driver's seat was coming off. Just unacceptable. We were picked up 5 days later by a different driver, and while the car was a bit cleaner, it wasn't up to what we expect from a $120 limousine service. I called the company after the second ride because our flight home was cancelled and I needed to reschedule the pickup to the next day. What I find really annoying is that, even though I reported the two problems, the car that picked us up wasn't much better. Plus there was no offer of any discount or adjustment for the filthy conditions we endured. I definitely won't be using this service again as they don't seem to care about the conditions of their cars. I normally wouldn't be this harsh in a Yelp review, but the fact they did nothing to address my concerns after the phone call is very frustrating.

Mr. Shirazi is very knowledgeable and extremely helpful with all aspects of Limousine business…read more I've been very pleased with their customer service and they went above and beyond limits to make sure everything was great. Overall great experience and will come back again. Thank you.

What a wonderful experience. Booked the Maserati Limo for my son's wedding and it did not…read moredisappoint. Ali and our driver Peter were great to work with and we were in constant contact regarding our needs, traffic and locations. They were so responsive and careful to make sure every detail was perfect. Highly recommend them!

1luxury Limousine has been my go to car service for years. This is the only service I trust to pick…read moremy elderly parents up from the airport and treat them as well as I would. They're always in time, fair priced, and responsive even when I have last minute travel changes. Tazz is incredible - and the SUVs I usually order are always clean, spacious, and comfortable. I highly recommend them!

We found this business on Yelp and booked them online seamlessly for transportation. A good service…read moreif you're in need of transportation in and around the Philadelphia area. My only suggestion would be for the business to be clear about pick-up instructions. We weren't familiar with the airport (or it rules/procedures) and were expecting someone to be waiting with a sign and our name (as that's been our experience in other cities). We had a difficult time finding our driver as we were unaware of where to go once out of baggage. That's fine, I just wish it was communicated ahead of time because it caused some stress. The vehicle was very clean, our driver was very friendly and the vehicle provided the level of accessibility and comfort we were seeking. Our driver knew a lot about the area and was very kind and patient. We felt safe, comfortable and appreciated the attention to wearing a mask properly and taking COVID protocol seriously. The rate was very fair for a luxury vehicle and we thank them for the useful transportation during the pandemic.

We have trusted Line Limousine to be our airport transfer car service of choice over the years and…read morehave never been disappointed - Now I can add that they are also our special event car service of choice because today they helped to pull off the most spectacular surprise for my son's birthday and we will never forget it. They were able to work with me and my price point, and despite it being so close to the holidays and also a last minute idea - they found the perfect vehicle to escort me, my son and his 3 best friends to his birthday party in the city. Their driver was exceedingly professional, and when the kids got into the car there were balloons, ambient lighting, interactive iPads with game and music options, a crown for the birthday boy and they even gave him a gift which was above and beyond expectations. I was also able to relax, which I never would have done driving on my own with 4 boys into the city, and feel safe as we got to his party destination on time, and in style! When it was time to head out our driver was right there, ready to take us back home. There were waters and even gum - I could go on and on. I have used other transportation services in the area and they are fine - they arrive on time, we would get to where we needed to go but there was never any special touch despite it being so expensive. Everyone always says, you get what you pay for - but with Line Limo - we got WAY more than what we paid for - which by the way was significantly less than any other transportation service I contacted between Delaware Montgomery County PA and south NJ - including other KOP locations - we will recommend them to family/friends exclusively going forward. I have so much gratitude for the way they were able to put everything together to make my son's birthday so memorable and special. We will never forget this day!

Excellent service!! my lady friends, and I were very pleased! I've already referred them to a few…read moreof my other friends...

Found these guys on Yelp after another service disappeared off the face of the planet. I reserved…read moreone of their large SUVs for my parents who were coming home from a long trip abroad. The dispatcher called me back immediately after I left a message with the company, and was friendly and helpful in coordinating travel details for an airport pickup for my parents, who are... not technology friendly. Dispatcher called me back the afternoon of my parent's scheduled arrival with specific info on their driver - name, phone #, etc - in addition to trying to text it to them. (Nice try, my parents don't understand texting.) Their driver called moments after they stepped off the plane, and he was available curbside to them as soon as they'd collected their luggage. I'd warned them that there was quite a bit of luggage, so the driver had even brought an assistant to help him load up. Mom reported that the SUV they sent was clean and well cared for, and still had plenty of room for her, my dad, and their 8 suitcases. Driver was friendly and attentive. Mom could not have been more pleased. She even asked for his card! (Mom NEVER does this, because she finds fault with EVERYTHING.) I think it's safe to say we've found our new transportation service! ETA - this company and 1 Luxury Limousine are the same company. (Reviews are pretty great on both.) Not sure why there are two profiles, but it seemed worth mentioning.

I called and arranged for a ride .driver was nice and showed up quickly...however the quote on the…read morephone and the last time I came to Philly were different when the driver inputed the address. .it was way to expensive.

I was very impressed with Colonial Liberty Limo's professional service and how easy they were to…read morework with from start to finish. **Booking Process** I requested a quote through their website and received a response within a few hours. They upgraded my reservation from a standard SUV to a luxury SUV at no additional cost. After collecting eight quotes for transportation from Philadelphia to Newark Airport, Colonial Liberty Limo was the most reasonable option--about $200 less than five of the other companies. I chose them based on their excellent recent reviews on both Yelp and Google. **Communication and Reliability** When I reserved the trip, they immediately sent a confirmation email. The day before and morning of our departure, they texted me updates confirming that our driver was en route. Our driver arrived 45 minutes early, which turned out to be perfect timing since I had underestimated how long it would take to get my family of four and six suitcases organized and loaded into the vehicle. **Service Quality** Our driver was polite, professional, and friendly throughout both legs of our journey. I felt completely safe, and we arrived at Newark Airport on time without any issues. For our return trip, the driver maintained constant communication about his location around the airport. Despite heavy traffic around Newark, picking up my family and luggage was effortless, and we arrived home safely, quickly, and comfortably. **Overall Experience** I highly recommend Colonial Liberty Limo and will definitely use their services for future transportation needs. Their combination of competitive pricing, reliable service, and professional drivers made our airport transfers stress-free and pleasant.

The best limo service in the area! The driver was courteous, efficient, and friendly. The drop…read moreoff and pick up at the NYC cruise port from North Wales went smoothly. They were constantly in contact with the driver's departure and arrival to our waiting points. We will definitely use Colonial in the future for all our transportation needs.

Service was IMPECCABLE!!! Highly recommend. The communication from booking to the end of the…read moreservice was great. And our service to and from the Airport was absolutely great!!

I booked HD Limo to pick up my family at the airport. The driver was incredibly professional and…read morepulled out the stops to make pick up and drop off a worry free experience. The driver was even prepared with car seats, stickers for the kids and kid music. Thank you!

Excellent service!!! We use them for every occasion especially early morning airport trips and…read morekeeping our kids safe going to school. Thank you !!!

I've used many car services over the years. Marty made arrangements for me that went off without a…read morehitch. They are very professional, and very personable. An Excellent experience. I would highly recommend them. Thank you, X-Cel. Anna