I usually love this place and bring my children here about three times a month. However, I'm giving…read moretwo stars based on our experience on Saturday, November 22nd around 5:30 p.m. From the moment we arrived until closing, the staff displayed a concerning lack of professionalism. Several employees were gathered in groups, focused on their phones, and using inappropriate language--including profanity--which is completely unacceptable in a children's environment. They frequently walked behind my children and removed toys they were actively playing with, making it difficult for them to enjoy themselves. Additionally, staff members were openly gossiping about another employee taking an hour-long break. When that employee returned, he confronted a coworker, and the argument continued in front of guests. At one point, two staff members were even chasing each other to the restroom. The overall behavior was chaotic and unprofessional. I'm truly disappointed, as this is supposed to be a safe and fun place for little kids. Unfortunately, due to the unprofessional conduct and inappropriate language used around children, I will not be returning.

My daughter visited Imagine City for her first school field trip and fell in love with it. Twice…read morenow I've tried to bring her to play again, only to be turned away because of a private party. This time I called ahead to make sure it was open and was told that there were no parties scheduled, so I brought her to play for her 5th birthday. She chose this place over anything else we could have done. We arrived at 3:00 to find that it was closed for the rest of the day for a private party. We had to leave, with my daughter crying and heartbroken. I understand needing to book parties because it's a business, even if it's last minute, but I wish there was some sort of policy that would keep this from happening in the future for children looking forward to visiting this magical little business. Edit: I called Thursday morning (July 31st) to see if it was open for us to visit on Saturday (August 2nd). I was never directed to the website and told it had up-to-date info and to check there to be safe, which I would have preferred to do since it sounds like this fiasco wouldn't have happened had I known. I went on what the employee assured me, that we could come Saturday August 2nd anytime from open to close. We celebrated at home, ate lunch at the mall, and then went to Imagine City in the afternoon, and I thought nothing of it because I was assured we could come anytime during business hours today. Addition: I would have preferred to talk to someone to see what could be done, but with a birthday party underway I didn't want to pull any employees away from what they needed to do, and I also didn't want to further upset my daughter. I just want to be able to take my daughter here to play because it brings her such joy. I get that things fall through the cracks, but since this has happened before and it was her birthday and she was so upset it struck a nerve. Attempting another visit in future makes me a bit nervous, since this has happened multiple times, but knowing now that I can check the website in future helps. I just wish I had known about it before today.

Used Paragon for my wedding. Chad was very professional and great to work with. I highly…read morerecommend him for any Photo booth rentals. Quality service you can count on! I've tried 2 other vendors, his was the best. Very impressive equipment, flexible, and professional service in town you can rely on. Contact them asap, you won't regret it! Thanks Chad!

Used paragon for a birthday party and we had a great time. The DJ kept everybody going and the…read morechoice of music was great. We got the photo booth and everyone had a blast. Great props and the photo quality was great. We will be using these guys for every event from this point on.

I used this company for my 90's themed birthday party and it was truly amazing. This event…read morecoordinator works with your budget and works tirelessly to make sure you have a perfect event. I now use her company for all my parties.

From the owner: A Special Affair Event Planning, Our goal is to give you the event you've always dreamed of. There…read moreis no such thing as a standard Event with, " A Special Affair" as each event is custom designed to meet your desires from catering, decor, rentals,wedding planner. All Occasion Parties anywhere in the United States.

Best place .. prices are low.. and I highly recommend them…read more I rented a tent and 20 tables and chairs Linen set up and take down well worth the service I also rented a jumper for kids They supplied bath rooms and balloons And I was super happy.. I recommend them over all others .. Rich ... Custom for life

Terrible Customer Service .Rude to customers especially when they have events . Super ghetto . I…read morerefuse to let my kids jump or be around any of their events . They need to work on there customer service and professionalism . When owning a business professionalism should be a priority rather you are running it or your employees. No excuses I rented they showed up late to events not even a call etc Don't Not Use Them For Any Jumper Needs !!!!!

OMG! If you think hiring a party planner is too expensive or unnecessary for a smaller event--think…read moreagain. Dianne is absolutely exceptional and takes all the worry and stress out of planning. I had never met her before and only found her company on Yelp, but after working with her, I don't think I'll ever plan another party without her. She sourced fantastic vendors and stayed with us throughout the entire event, making sure every detail went smoothly. And keep in mind--this was on November 15th, the Saturday it poured all day--yet it was still the best party I've ever thrown. Give her a chance. You won't regret it.

If you're debating whether or not to book an event coordinator--don't think twice…read more We booked Dianne just one month before our wedding, and it was one of the best decisions we made. Before hiring her, I was stressed and overwhelmed. But the moment we brought her on board, she stepped in with ease and confidence, taking over without adding any pressure. Dianne was incredibly professional from start to finish. She communicated clearly, responded to all my texts and calls promptly, and only reached out when necessary--always with a calm and helpful demeanor. She also offered thoughtful suggestions that made a huge difference in how smoothly our big day ran. Dianne and Irene truly helped take the stress off both before and during the wedding. I felt heard, supported, and genuinely cared for every step of the way. I would strongly recommend Dianne and her team!

It's a very disorganized Company, it was my wife 50th birthday we went all out, we prepaid Marvin…read moreChavez what he wanted for his services only to deliver nothing that we ordered. We got a wrong tent wrong chair not chiavari chairs we ordered, he waited until 2 hrs before the party start to tell us that he couldn't find chiavari chairs. The guys that delivered old ugliest chairs they were super unprofessional. All I can say please don't use P&M RENTAL SERVICES, WE ARE TAKING THE OWNER TO SMALL CLAIMS COURT SO WE CAN GET OUR MONEY BACK FROM MARVIN CHAVEZ

DO NOT USE, SCAM!!…read more They were quick to offer discounts, recurve a $500 deposit & then disappear. They didn't show up for our walkthrough & haven't responded in over a week. We should have read the other bad reviews to avoid this! We have filed paperwork to take them to small claims court. These are the owners who stole our money

When I say my wedding was magical it was literally so magical and it could not have happened…read morewithout event city, our event coordinators and all the other vendors who came together to create this beautiful production. I am forever grateful for such a beautiful wedding that surpassed my greatest imagination. Thank you again for such a beautiful ensemble and we hope to work with you again in the future!!!!!

I have used Event City Rentals for all of my parties for as little as 10 people for many many…read moreyears. Recently Event City supplied all the rentals for my wedding and I couldn't be happier with the end result. They not only listen to your wants and needs, but they go out of their way to ensure they deliver more than what you even asked for. They are professionals and the best in the industry!

Perfect for the family reunions ! Everything is so…read moreundercontrol , luxury and spacious , the way they do dress the Hall is amazing , you can surprise any member of ur family with this place 100% recommended for those wants to have an amazing party !

The lady who gives the information about the place was so rude. She just gave me a business card…read moreand walk me to the door. If she was busy she could have said to come another day.

Amazing service beautiful flowers. I called to order flowers not knew exactly what I was looking…read morefor. Ruzanna took the time to listen to what I need. She was able to create a beautiful flower box with roses deliver the flowers and the person who received was extremely happy. Amazing customer service and beautiful fresh flowers. From now on this is my place to buy all my flower. Thank you very much. You are the best Ruzanna!!!

It's been 1 week and I still haven't gotten my refund for flowers I never got…read more You have to show up in person to collect your money or they will try to keep it