If you just need some quick pictures taken it's fine. I knew what I was doing to myself by going to picture people with a busy kid, but you guys need to get a faster camera or work on your photo editing skills! The prints were BLURRY!!! I sat there and watched the woman half ass center the pics and they were off centered still, even I could see it. Made zero effort to try and make our child happy or accommodating with props. Just "yeah pick whatever you want in those bins". How about you figure out what kind of shoot it is before and then get the props ready for the pictures? What the hell? I knew I could have taken better pictures at home but my spouse insisted on studio portraits. Next time I'll just light my $150 on fire. Anyway, never again. read more

I have always been a big fan of picture people until my last visit on November 19, 2018. I know the company was bought out which maybe the reason for the drastic change. In the past, picture people was amazing for little kids. Our session started 10 minutes late and then there was 30 minutes of technical difficulties. The photographer couldn't get the backgrounds to change. Then we all got in our poses and she didn't put the memory card in. Then we all got in our pose again to find the flash wasn't working. We had to wait for her to call the technical support hotline. By the time we started, both the 4 year old and 2 year old were over it! The photographer was ok with kids but past picture people photographers were so much better about getting their attention. At least we got a few ok pictures. Then when it came to buying, I asked about the $99 special on the digital prints; she said there wasn't a special. With two kids needing to eat lunch, I just over paid for a bigger package. When I was at home, I looked up on their website it was still listed there. read more

Amazing experience had Sam do my husband's and I Christmas photos last year and they were so amazing and they turned out great very professional so happy with the results!!!! read more

picture people would be them with out Jen that's my girl she can take some really good photos. people have a hard time finding someone good but y'all Jen is amazing. the fact buybuybaby is closing down I'm going to always let Jen take my pictures. thank you picture people for having someone wonderful as Jen we love her so much read more

2.5 stars. If you're in a pinch for quick photos, there's this place. If professionalism, good customer service, and minimal photography knowledge is needed, keep searching. I arrived 10 minutes early for the appointment that I booked days before, and was completely ignored by the staff for about 15 minutes. So I laid my bag on the empty side of the desk and started sprucing up my kid, and a rude male employee dumped someone's photos and paperwork on top of it and then proceeded to lay across it. I directed 9 out of 10 of my kid's shots. The employee ringing me up didn't tell me a total, rather I had to ask. I wasn't expecting amazing and ultra personal photos, but decent customer service and giving a crap about being at a job that you opt to work at would be nice. read more

I booked my photo shoot as part of a promotion from BuyBuyBaby-that should have been my first clue. I waited until the last weekend of the promotion, hoping that my 2 month old would grow to fit his clothes that I had purchased. When I arrived 20 min early, the photographer (?) Alisha was assisting another family. I was told to wait and to check in with the assistant (?) who told me that she had just started. I told her about the promotion and she told me that I would have to speak with Alisha about the pricing. After waiting for about 15 more minutes, the assistant says that she is ready for me and can start the shoot. Alisha was still assisting the other family. I take my son back to the area and basically direct the entire 5 minute session as it was clear that the "photographer" was inexperienced with newborns. I felt rushed and could have taken the photos myself with the same camera at home. When it came time to purchase my photos, Alisha sat down and told me that my coupon had expired when it clearly stated the date on the bottom of the email. After I had expressed that I was only interested in purchasing the package that was advertised, she showed little interest in assisting me further as it was clear that I would not be purchasing hundreds of dollars worth of product. Overall, this was a terrible experience and one that I could have easily reproduced at home. I will never come here again. read more

I took my 2 and 5 year old this morning - It was so easy, quick and we love the pics. We went at 10am which helped my kids be fresh and ready to smile. We chose the white background. It took maybe 15 minutes to snap them and another 10 to get a CD of all shots. Such a great deal and a simple set up - we will definitely be back! read more

Went here for a maternity shoot for my wife. The photographer Alesha was very impatient. The black background that we wanted was broken and we were forced to use a sparkly prom looking setting. She had no ideas of poses like she had never done a maternity. Her suggestion was that we look at Pinterest for ideas. Once the shoot was done my wife was not happy at all and expressed that. Yet this lady continued to try and sell us these packages. She started high and once she saw we weren't budging she then offered a lower price. She had to ask 20 times if we wanted to buy a cd for $150. Her sales techniques were extremely pushy and was the main reason we didn't buy anything. I told her we would think about it and she said we had 48hrs and the pictures would be deleted and that they don't email you the pictures to order anymore. My wife who is 6 months pregnant literally cried all the way home because she was so upset with the service and the lady's attitude. I can honestly say I would never visit this location again. We have used Picture people many times across 3 different states and never experienced anything like this. The manager should be disgusted at how this woman behaved and the level of service she provided. Not to mention she was on her phone texting in between pictures my guess is because she was trying to hurry us along so she could drive for Lyft. She walked out when we did and we saw the tags on her car. Alesha you are a piece of work woman and I feel sorry for anyone who has to use you for their photos. I wish I could rate this place zero stars because the one star I gave it is too nice. read more

Lilly was so great with my newborn! Our pictures are absolutely beautiful. We could not be happier with our experience here! Thank you so much for our great photos!! read more

Picture people inside of Buy Buy Baby is a great location. Lilly was great at photographing my 1 and 3 year olds and they are difficult customers! Thank you so much. Wonderful job with our holiday pictures! read more