Beware Picture Perfect Announcements! I found this company through Living Social - a $299 deal for a 4 hour photo booth. I began email correspondence with Jakita, who co-owns the company with husband Erich. She was very friendly through email and always responded. My issues began just 2 days before my event. I spoke with Jakita and she said that Erich would arrive at my party between 6 and 6:30pm. Our party started at 7pm and she said it would take 45 minutes to set up, so I told her they needed to be there BY 6pm. I had also paid extra for both a DVD of all images and personalization on the strips. She said Erich would email an image to me so I could see what the strips would look like. I never received that.
Night of the event, they showed up late. They were still setting up, so the event manager had to push back our start time (we were outside the main room having cocktail hour) by 15-20 minutes. They finally got set up and realized that their computer wasn't working. Erich didn't come tell me, he just left, leaving a teenage attendant sitting in the booth. It took 2 hours for him to return with a working computer. So we got 2 hours of photo booth time instead of 4. At the end of the night, Erich apologized and tried to make me feel better by "giving" me a DVD of images which I paid for (but he insisted I didn't). He said to call him and we could discuss what happened. I called and emailed several times but he never responded. Now Jakita won't respond either. I asked for a refund of half of my money since they only provided half of the service, but they ignored me.
In addition, the booth setup looked like my 8 year old put it together - a bunch of sagging PVC pipes with a white sheet draped over them.
Stay away from these unprofessional people. read more