I am beyond frustrated and appalled by the service I received at Millennium Photo. From start to…read morefinish, this has been one of the most unpleasant and disappointing experiences I've ever had with a business. Initially, I emailed the store requesting to print three 11x17 posters. Shortly after, I received a call from the store informing me that they could only print the posters in 11x14. Though it was not my preferred size, I agreed to it and was assured that I would only be charged $20.99 instead of the original $29.99. When I arrived to pick up my prints the next day, I was taken aback when the owner made a point of telling me that the prints were done in 11x14.5, claiming they couldn't do 11x14. This was a complete surprise to me, as it was not what I had agreed to. The night before, I had texted a friend expressing my concern that 11x14 might be too small but that I would try to make it work. To add insult to injury, the owner informed me that I would now need to purchase custom frames, which is extremely inconvenient. Then, to top it all off, she charged me $29.99 per print, completely disregarding the price adjustment we had discussed. I managed to salvage two of the prints by cutting them down myself, but the third print was a total disaster. No matter how I tried to frame it, part of the image would always be cut off. After a week of futile attempts with different frames, I decided to call the store to politely ask if they could reprint just one of the posters. The response I received was nothing short of outrageous. I was met with a rude, nasty, and disrespectful woman who cut me off mid-sentence, rudely telling me that I would need to pay for it. She didn't let me explain my situation and hung up on me twice! This level of disrespect and unprofessionalism is completely unacceptable. I even told her that this is no way to speak to customers and replied with " i don't care and hung up the phone!' I am utterly disgusted by how I was treated. The store failed to deliver on the agreed-upon size, price, and service. They provided misleading information, made changes without my consent, and then showed a complete lack of willingness to resolve the issue. Do yourself a favor and avoid this place at all costs. The service is terrible, the staff is disrespectful, and they clearly do not value their customers. I have never been treated so poorly by a business and I will never return to Millennium Photo Save your money and take your business to a place that actually respects its customers and delivers what they promise

I've started going here to get my film developed a few months ago. The service is always excellent,…read moreand my photos always turn out great!

I called ahead to ask about a custom embroidery job (6-letter name on a baby swaddle that I will…read morebring in). I was told it would take 1 hour. When I got there, he did the work right away in 10 mins flat - he was friendly, and the finished product was pro (finished well, no hanging threads)! Very good pricing (better than other places that quoted me).

I stopped by Japorms with a small embroidery job, without first calling ahead. They were very…read morepleasant and polite, mentioning they do appreciate a phone call in advance if possible. They took some time to show and suggest styles and colours of the letters to be used on my item. My embroidery job was beautifully completed the same day at a very reasonable cost. I highly recommend Japorms for your embroidery needs!

I had several fitness certifications I wanted done in a basic frame and also a rare original piece…read morefrom the lead singer of my favourite band. The staff laid out all of my options and made some suggestions which were great. They asked if I had a budget in mind for the rare piece and I said not really, wanting it done right. We looked at the frames, the borders and the casing that was not only going to protect my piece but preserve it. Well it came out beautifully and I couldn't be happier! Yes it was pricey but I now have some artwork that I would be proud to showcase in any room of any house. Thanks Frame It On Bloor!

Very helpful staff to help navigate a massive selection of frames. The result was just as I wanted…read moreit. I particularly like that all the work is done on-site, not shipped away to be done.

I was at the Mississauga location and one of the guys I dealt with wasn't very professional. He…read moreseemed dismissive and the vibe I got from him seemed as if he didn't want to deal with me even though I was polite to him. I wanted my design printed on a black shirt but he insisted on white. Not sure if I ever want to shop there again.

Amazing, professional and express service. The Place to go…read morefor tshirt printing and they give reasonable bulk discounts for all sorts of events and companies

Our relationship with Dekla has been a long one. It started probably 3 years ago when we came into…read moresee how much a Scavolini kitchen would cost. We had bought a new condo, and the developer Sorbara had swapped out the itlalian made Scavolini kitchen in their model suite for a local alternative. We were told that it was because Scavolini couldn't meet the deadlines, but we learned from Dekla that the developer had called and requested a bulk discount, which was denied. After that Dekla never heard from them again. So when we came to Dekla and explained what we were told by the developer the sales person explained the real situation, then offered us a 20% discount out of spite for what the developer had done. I love when anyone gives a discount out of spite. Good on Dekla! So it took 3 years for the kitchen because we had to wait for the building to register, then we were waiting until we had the extra coin for the kitchen which we ultimately ended up doing in 2 phases. Any delays were our fault, and Dekla was great when it came to accommodating us with tweaks to the design. When we had the final part of the kitchen installed there was an issue with the height of one of the cabinets. It was an error that everyone had missed with regards to how much room the cabinet would leave for the microwave rangehood to clear the stove top. Dekla came and got the cabinet, modified it and reinstalled it. And it should be noted, they honoured that 20% discount given 3 years earlier. Bottom line, they were super professional, super helpful and very accommodating. You add to that the fact they offer a sleak sexy product and I can't help but recommend them. Especially the woman who helped us, Davida. Go get a kitchen from her.

We ordered a complete kitchen from them and getting good customer service has been like pulling…read moreteeth. They were late on the initial install - only under threat did they get it in on time. 9 months later we are still waiting for pieces to be installed. They keep delaying. I have asked to speak with the owner and he has been completely unresponsive. For a high end product, you would expect a much higher level of customer service. Stay away.

This is a story of a local shop taking on the big boys and winning. They have done so by ensuring…read morethat the customer comes first through top notch customer service and listening to their customers. You feel like a real person, not a number. Moreover, you can rest assured that you will receive the best value, the best advice and the best products for your printing requirements. I can`t recommend them highly enough.

I spoke with Doug regarding an error message I was receiving on my HP Officejet printer. After…read morespending some time over the phone with me, and considering the costs and the good possibility that I wouldn't be able to get the printhead as it was and older machine (and not even sure that it was the solution), I decided that looking for a new printer may be the best and most economical path. Thanks for your time and expertise. I only wish that the printer could be fixed economically.

Not only was I able to find ribbons for my Selectric model 72 at an extremely reasonable price, I…read morehad a WONDERFUL conversation with the owner, Doug about typewriters and like minded people who love their machines. Don't hesitate for a minute to call if you need service or ribbons. Highly recommend. Posted February 10/25