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    West Family Physicians

    3.7 (3 reviews)
    Closed 8:00 am - 5:00 pm

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    Via Christi Clinic

    Via Christi Clinic

    2.8
    (4 reviews)
    7.7 mi

    I went to Dr. Saad in cardiology for an annual check post Afib issues. Entry receptionists were…read morevery nice and communicated clearly and politely. nursing staff were kind, trying to make me at ease. Had an EKG the did pre-check with the PA who was exceptionally professional and interest in my case. She had done previous chart checks on my history and was prepared for our consult and patient teaching.Whe Dr. Saad joined my appointment he responded with knowledge of our past encounters and gave me expectations of future and follow-up appointment. He IS MY cardiologist and would hope to be his patient for all time.

    This has been by far the most horrible confusing office I have ever dealt with. I've been extremely…read moreworried as I was in the ER with my heart and they thought it was bad enough to transfer me to this hutpital to be monitored overnight. A heart monitor was placed on me. From jump when I got to St Francis I've been given misinformation. Two people told me I needed a pacemaker. Scared me I alerted all my family in California as I'm out here by myself. Then a doctor 8 hours later who was the NP cardiologist said oh ignore them like no big deal that I was told that. Then with a monitor I was told it was going straight to the doctor's office. Again that was wrong. I had to call three times to have somebody call me back when I thought things were going on with me. And now waiting on the results for my heart monitor they've had it since Tuesday yesterday someone told me I'd be called today I had to call three times today and finally somebody said oh they're still working on it. Why didn't the person tell me that yesterday. This office seems like one hand doesn't know what the other hand is doing. I would not trust them with my life. I'm only waiting to hear back on the results of my heart monitor and then I will be transferring all of my care. They do not seem to care for people at all. Chad the supervisor talks like he cares. But then when I showed up at the office because they said they wanted to have eyes on me... I was greeted by a young kid that had no clue what he was doing with the heart monitor and no one was there to answer any of my questions. I feel scared and alone and this office has made everything still way worse.

    West Family Physicians - urgent_care - Updated August 2026

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