My sister accidentally drove over an 8 inch concrete barrier and was stuck. The Shelby police…read morecalled Richie's and the man who helped us was awesome! I cannot say how grateful we are to him and the Shelby police! Thank you so very much ! Melissa

This will be the LAST time we use Richie's Body Shop! They…read morehave had my vehicle for 3 weeks and it was supposed to be ready on the 16th. I called Wed. the 14th to check on it and was told it will be ready on the 16th!!!!!! by the male employee in the office. (that is not the description I wanted to use). I walk in at 4:30 to pick up my vehicle and the female employee says, "oh it's not ready" and I said, "what?" Now they say it won't be ready until the 21st. Well I have already returned my rental so I want MY vehicle. He tells me I can't have it. THEY DO NOT CARE IF THEY INCONVIENCE THEIR CUSTOMERS, (because of their negligence, slow pace, incompetent work, lack of communication, and basic poor attitude). THEY DO NOT KEEP YOU INFORMED OF PROGRESS. (even though I was receiving texts saying it still should be finished on time) The woman said those texts were not from the body shop, even though they said Richie's Body Shop. THIS PLACE HAS BECOME A CESSPOOL. INCOMPETENT EMPLOYEES ALL AROUND! The last time they fixed my vehicle the tech kept putting the motion sensors in backwards and couldn't figure out why they were not working correctly. We have used this place for years, but now NOT EVER AGAIN! Clients BEWARE!