SCAM!! DO NOT USE FOR INSPECTIONS. You'd be better off saving your money and doing no inspection than throwing it away with these guys David/Matt did a pre purchase inspection on our home in Lynden, or at least they pretended to do an inspection and charged us for an inspection. 2 years later we are selling the same home and had an inspection done to find out a bathtub drain had never been plumbed since the house was built, the drain had a cap and no p trap coming off the tub. Gross negligence by David/Matt. A child would have caught this mistake but not David/Matt because they didn't go further than the entrance of the crawl space to take a picture for the report and to collect their fee. read more

Pillar To Post Home Inspectors - Plumber invoice. $2k+ in damages from David's gross negligence - Home Inspectors Near Me

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I chose Pillar to Post based on stellar reviews from a realtor. I paid for the premium service plus a lead paint and mold test -- over $1100, which is pretty insane for the small 252 sq ft structure I was planning to purchase. Since I was not able to attend in person, I asked that the inspector FaceTime or call towards the end of the inspection so I could ask questions. Despite these requests, nobody called and I had several texts and calls trying to track down folks. I spoke with the inspector later that evening and was assured that other than some minor details, everything looked great and that he'd been doing this for 18 years and felt this was a solid place. We'd just need to wait 1-2 days for test results. I did receive a 360-degree view of the inside and outside with highlighted problems -- very helpful. The premium service also included generated floorplans that were not the best detail (as I learned later). The lead paint results were returned promptly and interpreted as exceeding federal limits. I read the actual numbers and that did not appear to be the case, and upon asking the employee who tested, he apologized for misreading the numbers and that there was not evidence of lead paint. That was quite a bit of unnecessary stress on my end for a while. Five days pass and I have to ask to the employee who ran the tests when I would get the mold test results. He apologized again, saying results were delayed due to the Labor Day holiday weekend -- and then sent me a report for another house in another city. When he finally got the correct report to me, I was shocked to see that there were elevated levels of almost every mold type tested, and in particular types of mold that could indicate water damage. At this point, it's past the inspection contingency deadline and now I'm scrambling. That was September 7. I read the report and it's dated September 1. I was blown away that someone had been sitting on this for so long, when I was under pressure to sign off of the inspection going well the week prior. The email said to ask anytime for assistance, but I start getting the runaround. I needed to know what this data means and how serious the issue was, but only got a "I'll forward your number to the lab and hopefully they'll call you soon" bit -- no, the clock is ticking. That's not OK. Thankfully, I still had the main inspector's cell. It wasn't until I texted him directly before I got an immediate callback. The inspector swore that he didn't smell anything and he has a good nose, and again that he had been doing this for 18 years, and mold is always an issue in the PNW. I pointed out that I received another house report in error, and had something to contrast with. Mold tests are based on the difference between mold present outside vs. inside. I would have loved to have had the test result of the other house compared to my own. There were strains of mold present that would not come in from the outdoors and could be indicators of water damage. This was serious. He apologized for his colleague's delays, but I still didn't have answers and was utterly frustrated. I then had to locate a mold inspector/remediation service who said that the air sample test Pillar to Post used is not enough to indicate the severity of the problem. I had to pay another $780 out of pocket to hire this service to do surface testing and fully measure the space. (The remediation service had to thoroughly measure the space to create a floorplan, which did not match Pillar to Post's measurements.) It took nearly a week to receive results, and that also confirmed mold, with a 12-16K estimate to remediate, which would involve removing all pieces of the floor and all pieces of the subwall to find and remove the source before cleaning the space. What concerned me more was the deeper issue of evidence of the property flooding "on one corner," but the results indicate there was more going on than meets the eye. And the mold inspector detected a musty scent in the home... Because of Pillar to Post's delays, denials, and incompetence, I was now well beyond the inspection contingency and today I had to walk away -- and lose my escrow and a wonderful location -- and really, most important, a home of my own. My first home, actually, in an insanely expensive housing market where it's very hard to find anything affordable. My friend joked that the $2000 escrow, $1100 Pillar to Post, and $780 mold inspection fees were the "stupid tax" and it's a "live-and-learn" experience... ...that I hope nobody else has to go through. The inspector was David, and the employee who ran the lead paint/mold tests was Aldo. Work with them if you want, but purchaser beware. read more

Terrible. Carl Lewis was assigned to inspect my house. Note, I say "assigned to inspect", because he was not an inspector. He was a useless body walking around the house and collecting a check. Within the first year, I had to sink nearly $200,000 into the house because of things he FAILED TO INSPECT. I wouldn't trust him to inspect a dog house, tree house, outhouse, or even a pre-fab plastic shed. Run. Run away. Run NOW! read more

The Pillar to Post team came to do a house inspection for us. We were very satisfied on the thorough inspection and on how knowledgeable and professional they were throughout the process. Matt and his team took the time to answer all of our questions and gave us an in-depth explanation as to why the issues occurred and how to cost efficiently fix them. We are very impressed with the level of detail and on the report they provided us with at the end of the inspection. Pillar to Post is what we were looking for in a home inspection company. Overall, this was a great experience and I would highly recommend them!! Five Stars!!!! read more

Pillar To Post Home Inspectors - Home Inspectors Near Me

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Happy with our inspector David and the report. Will recommend. Came on time. Gave us the skinny on the house. And offered some timely information related to the safety of the home. Relevant info and gave us some action items we will likely need to take. read more

Pillar to Post is 'da bomb'! Thanks for always being there to help my clients with their inspection so quickly. I'm a local real estate agent and have recommended Pillar to Post for all my clients. They are prompt, thorough and friendly. We always get our report on the same day as inspection- sometimes we get them even after 11 pm. Thank you for always being there for my clients, I really appreciate your service and availability. read more

It's been a few years since our home was inspected by pillar to post, long enough to consider the details of our report. Since purchase, there have been all sorts of troubles with our home (ventilation issue and water damage, leaking windows, need to replace roof and sheathing, all new appliances, plumbing issues, rotting deck with no flashing, sagging floor, a water heater that died a few weeks after purchase, etc... etc...). The inspection report said the house was in great condition, but $50,000 later (and counting) it seems that the situation should have been prevented with a more thorough inspection. My biggest concern: we were told that we should not attend the inspection. Rather we could talk with the inspector at the end of his review. I ended up showing up early - 35 minutes into the inspection and he was already done and said everything looked fine. At the time I had a hunch that I should call in a second inspector... I didn't follow my gut feeling and ended up paying for that regret. read more

We really appreciated how prompt pillar to post was when scheduling our inspection. They were more than willing to work around our schedule. After the inspection Jefferson was very helpful with answering all of the questions we had and was very timely in returning phone calls. Our experience with pillar to post has been exceptional and we will be sure to refer Jefferson to anyone in need of a home inspection. Thanks again. Elizabeth Crow read more

We were referred to Pillar to Post by our realtor. We paid for the premium inspection a wonderful $675 (twice as high as other home inspections I have received on two previous homes that I have bought and sold). The service was less than par and not worth a quarter of the price. I had to request a second home inspection because there were so many blatant issues with the first. Even more frustrating because we had to buy the house sight unseen, and they knew this ahead of time. There were poor photos, they didn't go in the easily accessible crawl space (really?), no inspection of the fireplace, no inspection of the heaters, no water tank manufacturing date , etc. Additionally they missed the numerous dead mice laying around the crawl space, a water drain pipe not even secured in the sewer line, and other blatant issues. They waisted time annotating code issues that we're irrelevant because the house was built 50 yrs prior when the codes didn't exist . There was a lot of fluff in the report and it was anything but impressive and a complete waist of $675. I felt taken advantage of and frustrated with the quality and lack of delivery this home inspector provided . I have heard of others having similar situations with this company and it has been very disheartening to hear. It would have been a better investment to pay someone to give me a FaceTime tour than to get the inspection we got . read more

I had Pete Holeman of Pillar to Post do the inspection of my home early August 2018. He took me through the home and showed me a few things and I asked a few questions. I found it rather odd that the questions I had could not be answered. If your doing home inspections as a career and taking peoples money shouldn't you know the functions of homes inside and out? To me this guy couldn't find the front door if you opened it for him. He also told me if I had any further questions to call or e-mail him of which I did. All three e-mails were ignored and calls were never answered. Not too professional. I talked to one other person in this company who did with a few phone calls answer my questions but couldn't the original inspector who did the work and know more about what I was talking about should have done that? I would have to recommend using another company than this one. With my experience you couldn't do much worse. I am also not the kind of person to write reviews but I had such a bad experience with this company I thought people should know. Home inspections are not cheap. Look elsewhere and get your moneys worth. read more