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Pilot Travel Center

1.5 (10 reviews)
Open • Open 24 hours

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QuikTrip

QuikTrip

3.0
(5 reviews)
1.4 mi
•$

Update on 3/24 - QuikTrip finally followed through and made things right. Because of this I am…read morechanging to a 3 .... fair is fair (picture attached) A week ago the store was a mess first thing in the morning-and because of it I slipped on liquid and wasted hot coffee and scalded my hand. The manager on duty simply said "I didn't see it, so I don't know what to tell you." I made a formal complaint with the corporate office and was offered a few free drink coupons. That was on the March 5th and today is March 13th. I'm disgusted and disappointed. **** So on today (March 16th) I received a letter from QuikTrip (I'll attach the picture) - and it's dated March 13th (ironically that letter was typed up the day my initial Yelp Review posted - AND not the day I made a corporate complaint). In addition - the letter was addressed to me.... but it says "Dear Tom" - and it says they enclosed 5 drink coupons... AND THEY DIDN'T ENCLOSE ANYTHING BUT THE LETTER. I can't begin to express how disgusted I am with QuikTrip at this moment. I literally buy coffee at QuikTrip EVERY SINGLE DAY and I get my gas there. But it seems they do not intend to do the right thing by me.

I was super excited when this QT was built near my parents home. The other closet QT was in Desoto…read moreand its in an awkward location. So I don't fool with it. This one is right off of I-20. So it's easy to get what you need. Then you're right on the freeway. My favorite thing about QT is all the freaking snacks. Hey I'm not looking for healthy options at a gas station. They have all types of food on the roller grills. The have a whole counter dedicated to just tea. My favorite is the sweet mango green tea. Of course, they have regular soft drinks and slushy like drinks as well. I really enjoy the QT Kitchen where you can get your food made to order. I actually find myself buying more food/drinks from QT than actual gas. I've never had any issues with customer service. Everyone has always been friendly and nice. For it to be off a major highway, the parking lot is always clean. Also, the inside is very clean as well. Restroom aren't dirty. The store stays clean. Items are priced reasonable for a convenience store. It's not outrageous or anything so that's a plus. Overall, when I'm home in the DFW. QT is my preferred gas station hands down.

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QuikTrip
QuikTrip
"Dear Tom" .... I'm NOT Tom

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"Dear Tom" .... I'm NOT Tom

Pilot Travel Center - servicestations - Updated June 2026

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