Pilot 433 in Dallas TX need to reevaluate their customer service cashiers. While I was in there to get my shower the cashier was flirting with the customer in front of me, she rudely asked me how she could help me asking if I needed a shower then told me I couldn't park where I was at (not blocking anyone or anything) but told me I could park where I would be clearly blocking another driver. Make th8s make sense... read more

OWNER? MANAGEMENT? CORPORATE OWNED? Why have reserved parking if your not going to do anything about the "LEECHING". Why pay ahead for reserve parking when "YOU" don't do anything about 30 spots that nobody has paid for. Take my money on the fly for reserving a spot 8 hours ahead of getting here and taking 7 to 10 days to get my money back. It's a POS place to stop so plan early of something elsewhere. Not worth your time or effort to stop. Hey OWNER or CORPORATE here's a thought why not purchase the lot across the street and make it a dedicated lot for "RESERVED PARKING" oh then again you encourage the "LEECHING" so that wouldn't work. Swell job just keep throwing all that easy money down the drain for those of us that don't mind paying you have a 60 spots and 3 of us honest folk have paid that's $1140 you lost by encouraging the Leeching driver to stay for free. Let's do the math shall we? That's a loss of $1200 a day. Put your foot down, grow a pair and start "ENFORCING" what us honest people are paying for. read more

The pilot and flying J system to reserve parking is a very effective system for truck drivers who must travel from state to state. This particular truck stop does NOT respect reservations and presents enough in the app spot to provide this service and the drivers come to look for their reserved space and DOES NOT FIND IT. They have no control of their parking lot and they only return the money, as if after driving 11 hours one was interested in the money. I had to search for almost two hours in the parking lot. read more

I arrived into the store and the manager was not at the register. I had 2 minutes left to purchase alcohol and started to ask "hello is anyone here?!!" I finally see Cindy comeober and take my beer and tell me it's midnight now and can't have the beer I was patiesntly waiting to buy before the cut off. I asked her why is it my fault that the manager abandoned to register while customers were in the store so she could get herself a coffee. I need upper management to review cameras and get an apology and to make this right immediately or I will go to the corporate office and have them handle this if you can't. read more

The worst pilot ever! If I could give 0 star I would! Racist cashier rude manners I'm 100% sure if I were a white she would not dared to treat me like that. Oh btw the most sarcastic part she is a people of color herself. Shame on her. Then I had to drove to quick trip but you know what they were so nice and welcomed so much better than here read more

This was a very nice establishment except for the diesel pumps. They have parking for big rigs and lots of pumps for both Passenger cars passenger trucks and commercial trucks. They have a travel center pretty much catered 2 the drivers of the big rigs. They also have a Wendy's that has both inside dining and a drive-thru. But those of you who read my reviews of gas stations know the thing that I'm going to get you on every time is the cleanliness of the pumps and how much you keep up the gasoline area. The diesel pump handles were filthy. Luckily I had a dog poop bag in my car which I keep an emergency for when I have my dog with me. I was able to use it as a glove to keep my hand from getting filthy while I pump my fuel. I also was not very impressed by the price as I paid almost $2.80 a gallon for diesel the highest I have paid in several months. read more

Pilot Travel Center - a parking lot with cars parked in front of it - Gas Stations Near Me - Dallas, Texas

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One of the worse pilots i have ever been too. Really strict on parking for truckers. Management are just robots, have no empathy towards truckers. Just pump fuel and bounce unless you can avoid entirely!! read more

Security in store, not sure what their job actually is. Store has variety. You need to read the fine print on those Philmoor cups. GET your receight, otherwise you may be charged twice for refills. Receight definitely to prove what you've bought. Restrooms need work, broken toilet seat, not enough supervision of the restrooms to maintain sanitary conditions. Coffee is pleasant. Dangerous parking lot, especially 1500 & after. You might get in, but getting out is a whole other issue. Had more than was comfortable of near misses. Prostitutes in the parking lot & supposedly there is security. Never see them on the parking lot and lip service is all you get should you complain. read more

Fucking garbage. Asshole employees. Endless waits for the ducking showers. I had an employee ask me if I brought my own towel for the shower because they didn't have any. Fuck this shit. Worst pilot I've been to and I've seen them all. read more

As a trucker I've been to plenty of pilot locations and by far this is the worst one. Everyone in the store has a horrible attitude and is very rude if they don't like working with customers they should really find a different job! Would rather drive the couple extra miles than come to this location again. read more