I got a free sandwich from them if I did a mobile app order. I ordered a bacon egg and cheese cheese on French toast. It was great. Kinda like a McGriddle except better. It was not as sweet. I went in the store about 10 minutes before order time and the clerk was just sacking it up. He was very polite and thanked me for my order. read more

Pilot Travel Center - Bacon egg and cheese French toast. It was awesome - Gas Stations Near Me - Lebanon, Tennessee

I love the work ethic of the associate that was working at the counter when we were getting our chicken plate. She was so friendly greeted us and we didn't have to wait long to be helped. Most pilots make you stand in one line to get the food but this one had a register by the food so you can just get your food and checkout. I love that they did that especially since that was all we were getting. I would recommend coming here!!!! read more

My go-to gas station when on my road trips is the Pilot Travel Center. However, I have added Love's and Flying J Travel Centers since my last Texas trip back in June 2023. Anyway, I was at almost half a tank of gas left for use and decided to pump one final time before arriving in Nashville, TN. Of course I had about 35 mins driving time left so I could have waited, but when I saw Pilot, I exited because you never know when the next time it'll show up again. Grateful that Pilot is open 24 hours everywhere. This gas station was very clean and well lit as most Pilots usually are. Gas price for Regular 87 was $2.93 per gallon... nice! Less than $20 total for half a tank... can't beat that! I didn't use the restroom, hence, I have no moment on the inside food mart or staff. Nevertheless, I am grateful for the low cost in gas prices. Thank you Pilot! read more

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DONT STOP HERE! Only 2 diesel pumps total for small vehicles. Price today $3.599 for diesel, price at QT just one exit up? $3.149. That's a 30 cent difference per gallon. $9 extra to fill up at Pilot. Plus the food ladies are nasty. I asked for a specific piece of pizza because it was larger, and she gave me the smallest one on the pizza. I asked her politely if I could have the larger one I asked for and she acted disgusted and threw away the small slice she served right in front of me! The proceeded to give me the larger slice with an attitude. She could have given the small slice to the person concerned with getting a good sized slice and made a happy customer. I WILL NOT BE BACK! read more

Despite what the app states, this is NOT an "RV Friendly" location. Your only option is the paid truck spots ("prime parking") but they're so narrow that, if you need to let out a slide to sleep, you can't. And, even if you could, the lot is so uneven & in poor repair that I couldn't even level my RV to try to put out a slide. And they won't let you park in any of the 50 regular parking spots that were ALL empty for more than 2 hrs b4 they will have you towed or even an open curb, for that matter. So, to whomever reviews these posts, do me a favor... don't put RV friendly on your website/app. You are TRUCKER friendly, NOT RV friendly. There's a BIG difference & it sucks to drive an RV 14 hrs, be looking forward to laying your head down to sleep b4 continuing on, only to have nowhere to park at the "RV friendly" Pilot & have to figure out another option which , for those familiar with RV'ing are not abundant. read more

no parking enforcement so truckers park anywhere they please blocking pumps and driveways handicap spots everywhere

While I was almost home to Nashville, nature was really calling. Knowing my luck, I'd get stuck in traffic, so I decided not to tempt fate and just stop...even though stopping anywhere during this pandemic is not ideal. I was elated to see a large sign on the door stating masks are required at this location. As I walked in, I saw employees and patrons alike were following the rules and wearing masks...well, except for two patrons. The bathrooms were somewhat clean for a Pilot, which means they are better than most anywhere else. Good to know that if I ever need to stop close to home again, this location is a contender. read more

I just put a Barber Shop inside this Pilot, therefore, I have an "inside" look at said establishment and can/will give you a honest, clear, view point! This store, most areas, are clean! That is very important to have in any business! The way you do one thing, is the way you do everything! Come support this Pilot, their standards, and our Barber Shop and our devotion to help others get what they want and leave looking better than you came! read more

Pilot Travel Center - Gas Stations Near Me - Lebanon, Tennessee

I'm so glad I decided to go inside. This pilot is a good size, and has a lot of options for food- there are restaurants as well as an area where they make their own food. The showers (upstairs) are fantastic, and they are $12 right now. You get a number, and a code to get into your individual shower room. If there are people in front of you there is a monitor that shows how many people are waiting, and it will also come over a loudspeaker saying that your number is ready. There's a car wash, laundry area, and while I didn't see any area specific for dogs there's plenty of grassy areas. read more

When I walked in i was not greeted whatsoever. I stood in line and when I got to the cash register the assistant manger BRAIN took care of me and was very disrespectful and unwelcoming. I would not go here again and some changes NEED to be made! read more

They are remodeling and it's a mess. Truck parking is plentiful. They have a subway 24/7 and a DQ. The bathrooms are new and nice. Average Pilot. read more

The truck parking is trash and not much space available if any, but the inside of this Pilot is excellent and clean, showers are clean and employees are nice. read more

I like what they've done with this Pilot. The food is served from actual stainless steel frying pans. They actually had broccoli as a choice side vegetable. The Roasted Chicken is as good as homemade and/or a restaurant. I mean seriously it's good. And they give you two breast as how the meal comes. Keep up the great work. Pilot is innovative. read more

Pilot Travel Center - Roasted Chicken meal w/ mashed taters n broccoli - Gas Stations Near Me - Lebanon, Tennessee

Nice truck/travel stop. Clean restrooms. Cheapest fuel prices along the highway. Very busy place. Be sure and sign up for a rewards card, keep using it and you'll get $$ off purchases. I just saved $10 on my purchase! read more

Pilot Travel Center - Saved $10 by using my rewards card. - Gas Stations Near Me - Lebanon, Tennessee

I have never been in a cleaner Pilot. Plenty of fresh breakfast/food choices for travelers. Friendly people. I was impressed.

This was very clean with the most courteous staff. They had many options such as Subway, DQ, Pizza, and other cooked food. Very easy to get into and back on the road. read more

A wonderful place, great food. Casey was an absolute perfect server, very polite, courteous, friendly, warm, inviting, and such a joy.

Had the best experience here ! Clean bathrooms clean and big food market, the staff were so nice.. they even have a shower ... my friend and i were driving to go to Santa Fe and it was just so pleasant to stop somewhere clean and nice with seating area and on top of it gas was so cheap !! read more

Pilot Travel Center - Gas Stations Near Me - Lebanon, Tennessee

Very convenient to the interstate (I-40). Has great gas prices every time I go by. When I stop, the service is chipper and the people working in there seem upbeat, even late at night. The facility is older, or maybe there is a lot of wear and tear, because the blacktop is beat up and uneven. read more

How do you not have printer paper in your gas area. Your mainly a gas station. Go inside there is one lady not doing anything and a line of 8 people at the other area. read more

It's your normal pilot but those chicken wings were on point ! They really hit the spot. The people there were really nice and it's convenient to have a subway and Cinnabon right there read more

Newly rebuilt/redesigned building. It was busy inside. Service was standard. Nothing out of ordinary, they had a restaurant, showers, convenient store, and a lounge area. It seemed to be understaffed for all the things they were try to represent. Trying to follow "Sheetz" model if you have ever been to one in NC. Though, I would say they have to get the service down or others won't be back! read more

Pilot Travel Center - Busy place as this is a very popular truck stop! New building, but definitely understaffed. - Gas Stations Near Me - Lebanon, Tennessee

Rude staff, go across the street for a more pleasant experience. Staff to concerned with selling lottery tickets and their telephone than they are with taking care of the customers. Go somewhere else, you'll be glad you did read more

This is a nice Pilot. Decent food options. Mostly clean restrooms. The showers upstairs are GREAT! The driver's lounge is pretty dismal and not very inviting or comfortable, and seems to be partially used as the truck stop storage area. The parking is decent, however again the "paid parking" is ridiculous. Overall, this is will be a welcome stop out on the road. read more

This is a clean and nice truck stop. Staff is wonderful. Showers are clean bathrooms are clean and they have a DQ and subway along with their own food. The only issue I really see was the ways the simi trucks parked at night. Sorry but some were blocking the road for the other drivers to get in and out. Other then that this places is great. read more

The night staff was incredibly rude and we stood around for 15 minutes trying to get someone to help us to be told that the food service didn't open until 5. I don't usually leave bad reviews but they were just awful. Rude and understaffed read more

Has almost everything you need--all the normal gas station stuff- water, drinks, candy, snacks plus pizza, chicken, Subway, salad, fruit, Dairy Queen and Ben and Jerry, Cinnabons-- hot !!! Good coffee, bathrooms clean, employees helpful and friendly and if you need one-- showers read more

1. Clean Bathrooms. 2. Cheap Gas 3. Loyalty Program for Coffee 4. Nice cashiers I really like this place and have come to stop here all the time when I embark on my weekly Knoxville trips. Seriously, I paid .20 less for gas at this exit than I do in my hometown of Brentwood. This place is great! read more

Disorganized & messy The drink machine was wrong. You would push a button for one drink but another would come out. Both lemon lime Gatorades were wrong (one was water & one was red). They were missing cups & lids then had trouble finding them once asked. Waited 10 to 15 minutes & finally had to get another drink size because no lids could be found. Unfortunately the red Gatorade that I got for my husband turned out to be a red drink but definitely not fruit punch Gatorade like the button indicated. They had 4 hot dog machines but only 1 had buns. They were out of napkins & nobody seemed to be taking care of the hot dog/drink area. The bathroom stalls were messy & toilet seats were loose. read more

I stop by the Lebanon Pilot 3 - 4 times a week. This morning I have the attendant $39 cash split between fuel on pump #6 and a 3 for $6 breakfast meal. They only authorized $27.44 for fuel. I have been up all night working and I'm tired, at first I left to go pump my fuel but before I got to the door it hit me. How did $27.44 + $6.56= $39. It doesn't. That's stealing. The attendant told me that I only gave her $34 in an condescending tone. I know exactly how much cash that I had and where every damn penny came from. How dare this person act like I was lying to her without an audit of her register. I WILL NEVER WASTE MY TIME OR MONEY AT THIS LOCATION AGAIN. read more

Cheap Gas...you can count on that..Always busy..you can count on that...low prices on fountain drinks an cold hot dog buns ...you can count on that...but I still stop every time I am in the area...the prices on gas always good !!!! read more

Bathrooms needed attention! No toilet paper. Dirty floors. Borderline nasty.

The best pilot by far, awesome private bathrooms, warm fresh food, very clear, had to stop and give this place some praise

If your only going to have a PJ Fresh and a DQ, them male dann sure the pj fresh has food! Poor selection of items on the menu. Out of the few items the menu says they are supposed to have read more

Terrible place.Slow service. Employees (women) are very rude. The worst thing is that they tried to cheat my money .At first, they refused to pay my 18$ back. They made mistakes and told me as if I made mistake. Finally, they Paid my money (18$) back but they didn't apologize me or say sorry for that. I have been at many truck stops the whole United States for many years and never happened like this before . read more

Has everything you need! Fresh food, a good hot breakfast. A subway and a DQ. Gas, clean restrooms and very friendly staff. Please keep the good work up read more

Great place to stop for gas, food and clean restrooms. Located right off interstate this location has a subway and Dairy Queen in addition to fried chicken and other quick snacks sold by pilot. Great location and safe place to stop even at night. read more

Your Cinnabon's are consistently burnt, several months now the quality has really gone down.

Unfortunately I didn't get what I wanted because they didn't have it. Also, only one person was working here...so yeah slow service, although today wasn't how it usually goes I still like this place read more

Nasty bathroom and no toilet paper in any stall. Was 20 mins after it was reported to manager that they finally refilled the toilet paper and started to clean the bathroom read more