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    Pine Hollow Medical Associates

    2.3 (8 reviews)
    Closed 6:00 am - 3:15 pm

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    Heritage Valley Health System

    Heritage Valley Health System

    3.7(3 reviews)
    1.9 mi

    I've seen just about every office in this place. The one downside is though Dr.Sheffler is amazing,…read morethe front desk doesn't answer. But they have gotten better about it in recent months. Then the blood work department is really good. One stick, in and out, explained everything great. Then I saw the plastic surgeon and he was amazing. Spunky. Explained well. Got this awful cyst off my face. I was awake for the surgery which feels like a flex LOL. His front office staff was great too. The plastic surgeon department was my favorite one. If I ever get this weight off, they're first I'm going to for skin removal LOL! The main complaint thought is definitely the front desk in the Park Manor associates side needing to be better about answering calls. I work front desk, I know it's possible and I've seen them improving drastically- it seems they replaced the old staff with people a little more thrilled for their job. My job is a hotel, the phone is constantly ringing, and I have a million other things to do. And I get paid a fart and a smile (basically nothing is the point), so I get their standpoint but I also question it and have gotten flustered with it because I find they get paid more and are always way less busy then my job- so I don't get the wait times. Coming in and seeing three on staff, one person just twiddling their thumbs, but the phone not stop ringing is a bit off putting. Overall though, through my frustration I stay with this office.

    WOULDN'T GO BACK IF I WERE ON MY DEATH-BED!! This office…read morespontaneously stopped all contact with me for a month, leaving me high and dry without my medication. When I tried to speak to the Dr about a refill or an OTC alternative, their secretary told me I'd have to drive over 4hr to talk in person if I wanted any help. I tried to schedule an appointment to come in person, but it got pushed back twice; once I hit month 3 without getting anywhere I switched to a different provider.

    Jefferson Diagnostics - Brentwood

    Jefferson Diagnostics - Brentwood

    4.0(5 reviews)
    9.9 mi

    I visited the Jefferson Brentwood Breast Center this week for a routine mammogram. It was a…read morepleasant, very clean facility with clear signage that made it easy to find my way. I was seen by wonderful imaging tech who obviously knew her stuff and moved things right along (the best mammogram techs definitely have some of the best people skills on the planet, if you ask me!). Afterward, I went downstairs to get some blood work done which had been previously ordered by my nurse practitioner. A wonderfully streamlined and nearly 100% painless process, facilitated by a pleasant and highly skilled phlebotomist. It couldn't have gone better. My only concern: at the mammogram check-in, at the front of the patient line next to mine, a prospective patient was being quizzed by a staff member. Seems that the patient was in the prep process for some sort of surgery(?). The staff member seemed quite hard of hearing and spoke incredibly loudly. Everyone in the check-in line, but also those who were in the waiting room 30 feet away, could hear every word as the staffer asked questions. Did the patient have tattoos, piercings, breast augmentations, etc. The patient answered softly and seemed mortified that her business was being broadcast so widely. I have good hearing, but I had to lean in very close to the other staff member to hear what she was telling me because her colleague was speaking so loudly. Perhaps pre-op sessions could be done in a private room(?)

    Lovely staff - however, the MRI machine was so loud I had to stop after five minutes. This was not…read moremy first MRI ---- their machine was not working properly. I will go to another facility to get the MRI done.

    Pine Hollow Medical Associates - diagnosticservices - Updated August 2026

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