One word: Terrible
My dog was sick (throwing up/diarrhea/not eating and very listless) so I contacted my breeder and they recommended that I take my dog down to see Dr. Oliver. He didn't even examine her, only took her temperature (which was fine). He gave her some shots, dewormed her, and put her on an antibiotic. Great. Luckily, that night I was talking to my sister, who is a pharmacist, and told her everything that the doctor did. After I told her the dosage of the antibiotic that I was to give her, she immediately questioned the dosage. She said that her dog also takes that whenever her dog gets sick but never that big of a dose. So she contacted her friend, who is a veterinarian, and told him the dosage that my dog was on. He agreed and said that he was shocked the doctor prescribed such a high dosage for the weight of my dog, who is only 6 lbs. He also said that with that high of a dose, my dog could've had seizures and possibly lead to death. After just losing a dog in July, this news was just devastating. I didn't want to lose 2 pets in under a year. That's family. Immediately the next morning, I called the Dr. Oliver and told him what my sister and her veterinarian friend said about the dosage. He said "well didn't we weigh your dog? Wasn't she 20 lbs?" I said "absolutely not, she's only 6 maybe 7 lbs (I have a little maltipoo, if you were wondering). He was surprised and said "oh then yes they are right." Unbelievable. Dr. Oliver prescribed my dog 4 times what she should've been.
The next day, I went down to talk to Dr. Oliver at the clinic. The gentleman at the front desk said that he wasn't in but will be back from 1-1.5 hours. No problem. He wrote down my name and number. Over 2 hours go by with no phone call so I went back down to the clinic. He still wasn't there so I went home. After 20 hours go by and still no phone call, I went back down to the clinic to talk to him. I finally see him and tell him that I am very concerned with how he "examined" my dog and overprescribed her. He told me that he didn't overprescribe her. He even admitted that he did when I called him so now he is just contradicting himself. He said he weighed my dog, which he never did. He thought my dog was 20lbs. Completely false. He said he did nothing wrong and asked why I even showed up. I told him that I wanted reimbursed for the examination, for which he DID NOT do and for overprescribing my dog. I told him that his mistake could've lead to a very scary situation for my dog. His response "we all make mistakes". After I told him that I wanted my money back, he instantly got furious and kicked me out. He told me to never come back. Don't you worry, I'll never be back.
Aside from the awful examination and overprescribing antibiotics, the place itself wasn't bright and could've been much cleaner. read more