Wow the mighty have fallen. I have used Pinehurst multiple times without issue in past. All the recent EBay reviews show company in peril with poor service, no communication and cancelling orders if the price of bullion accelerates during the long shipping process. I took a chance and regret it. 8 days after payment and items have not shipped. Two emails asking for tracking or reason for delay over their stated policy provide nothing (crickets). I now have no doubt with silver moving up they will cancel order after sitting on cash for more than a week. Interestingly the BBB reviews have changed and the FTC has offered they are looking into company and complaints. Hoping for best and glad EBay and Credit Card merchant both willing to protect purchase. UPDATE - response here but no response on EBay on order paid 10 days prior. Even under formal EBay case. Seems your Facebook offered a response back in early Jan and still not resolved ?? Perhaps an excuse ?? Why not halt future orders till you make right current clients and cash taken ?? read more

Pinehurst Coins - Posted on your Facebook last month. Guess the changes and updates failed ?? - Gold Buyers Near Me - Pinehurst, North Carolina

I had a 5 ounce silver bar shipped to me in an inadequate envelope. It was broken into l or torn in the postal system and the silver was missing when the envelope showed up in my post office box. No one took responsibility. I feel cheated by this company. read more

Pinehurst coins have exceeded my expectations in price, quality of coins received and the way my shipment was packaged and shipped. Not only that, I received them in 2 days to the west coast. I bought a tube of 25 silver krugerrands and I must say these were the nicest ones Ive ever gotten in years. They were never touched by anyone and had extremely sharp, crisp edges and brilliant shine. I highly recommend this dealer to anyone interested in buying silver, especially Krugerrands, they always have them in stock and were 2026 minted in the original factory bullion tubes! Thanks Trevor for being responsive to my emails too, you guys rock! read more

Buy through Walmart. I have bought several times and always get what was described. I just bought 10 more oz...) Pinehurst Coins a great business. read more

Spent over $500 on some gold . Was given no option to pick the delivery company nor an option to insure the package Pinehurst made that decision about my money . So when it was marked delivered by the usps and I never received it I am just out 500 bucks . Because Pinehurst didnt insure it nor give me an option to insure it. The usps dont give a hoot they are never at fault . What kind of half way company sells expensive coins gold and stuff and they dont insure their customers package. I paid more than it was worth why was it not insured all in the news people are stealing packages but they dont insure the customers package or give them an option cause we all would . Don't spend your money with Pinehurst coins please they do not insure your package and do not care if you receive it either. Customer service is a joke read more

I've purchased through Pinehurst coins at least 20 times and never have had a problem! All my purchases have been exactly what was represented and have always been delivered on time. Thank you Pinehurst read more

Their prices are good. Their service is excellent when you're buying, they rollout the red carpet. When you're selling or trying to cash in, they treat you like you have the plague. I know a few of them people working there and they're good folks. It's the owner/management. I will not do business with these people anymore. read more

Great place, excellent customer service and very fair prices and trades! I highly recommend!!

Twice now Pinehurst has advertised great deals, only to cancel my order and tell me it was because their supply systems weren't up-to-date on inventory. It's a bit ridiculous, especially when there are other time-sensitive options out there and customers miss out on both. Cancellations are obviously a frequent occurrence with this company. Costs me time and opportunity. I have shopped with them for almost five years, but I will now look elsewhere. read more

I have purchased a couple batches of Silver Eagles from them and they have provided great service. Quick and good prices, I have had no problems. I honestly didn't realize they were on Ebay even though it says right there on the website "ebay" (I'm stupid lol) but I saw on other reviews here so being a big Ebay person I'm going to try that route too. Always good to have solid place to buy silver when you can find it. read more

They some me a coin on eBay, canceled my order because spot price went t up over night. YET ARE SELLING SAME COIN FOR MORE MONEY!? And they don't accent returns? Horrible business ethics. Now I can't buy another because refund hasn't cleared yet. Horrible business ethics read more

The facts are this: On E-bay I find a great deal online through Pinehurst Coins. I made the purchase of nearly $2,000 on my credit card, along with a second purchase. I guess when Pinehurst Coins, realized the price was lower than they liked; they canceled my order without warning and stipulated it was a technical issue and they didn't have them in stock. That's odd, as I see through Wal-mart, which they sell though too, they state technical issues. Seems to me they will lie about this, to avoid fees and inconvenience the buyer, me and sure they apologize, and shift blame on technical factors, and then leave me some copy and pasted response after they messed me up. In the past they were great, but with the deception, and in no way do they wish to compensate me for any troubles caused. They say how they are sorry and want to make it right, but only rectify it by telling of a discount on a future order(s). I don't think so, you've lost my business for sure. Great! But it doesn't help with them not honoring the sale or offering a substitute, just poor business practices, as there customer relations is going South in my honest assessment of their tactics with a good deal is too good, you will most likely get what I got of an excuse. Be very careful when dealing with this unethical Pinehurst Coins store. One can see hints of their unethical behavior in other reviews all over the web. read more

Guaranteed great coins at a fair value. I'm always happy with my purchase from Pinehurst and the service is amazing. The customer service is outstanding because they want you to be happy with your purchase. They will fix just about anything to make your purchase experience be the best and make you want to come back for future purchases. read more

I recently purchased 6 silver proof coins from Pinehurst via eBay. The silver price went up, and 1 of the 6 was "Cancelled", even though they had the exact same coin available for more. I was then given 1 tracking # for all 5 remaining. A set of 2 arrived, but the other 3 remained missing. Ebay was "Accidently" posted with the USPS tracking # to make it appear as thought all 5 coins arrived -- even though 3 had not even shipped and never did. Because they sell with no returns, eBay insisted my coins were received. At that point I was told by Amy at Pinehurst that my remaining 3 coins were "in the queue" to ship from the West Coast... even though the eBay listing showed them as delivered and ebay basically told me I had ZERO chance to get this corrected. IMHO Pinehurst sells coins they do not yet have in stock, and when silver prices increase they use our money to buy coins and then force customers to wait... seemingly for weeks or months, and often they never arrive. Pinehurst Coins are a bunch of criminals! NEVER AGAIN!!! I had to get the $323.95 they owed me from my credit card company. If I were an employee there, I would be afraid that my paycheck will bounce! read more

I've bought, through Ebay, many silver eagles and other bullion. They are consistently some of the list lowest pricing you'll see. They are really quick getting your product into the mail to you as well. Will be buying from then regularly for sure. read more

Love this place, extremely reliable and honest bullion dealer. Repeat customer many times over

Here's the facts, Pinehurst coin, has posted to see 10 oz Silver bars at a good price and me and others ordered and a few days they cancelled!!! We ordered in Good faith!! If a honest seller offer a equal replacement? BUT NO. I and others sent the in Walmart messages and they wrote it's was a Walmart mistake B/S! You posted you listing in Walmart the cost and blame Walmart, that's not true, on my order you wrote Out stock no it was not out of stock. So a few days ago 5/7 & 5/8 for 2 10-1 oz silver coins, and it's still in processing and they are waiting for Walmart to cancel as Walmart puts a time limit on their sellers to ship orders. But Pinehurst Coins is being dishonest seller now, maybe since A-Mark owns them as known to be a poor company. My point is we buy in Good Faith and then they make up a reason why not to honor orders.. 100's of orders cancelled or not shipped.... Just BAD SELLER. read more

Beautiful American Eagles, proofs and compiete rolls of 20. customer service and support Is outstanding. A special shoutout and thanks to Tara Discreet packaging , speedy delivery Very competitive pricing for perfect quality coins Huge selection Highly Recommended for All your online coin orders. You will not be disappointed Will continue to buy more Eagles Thank you Steven read more

Not sure why so many 1 star reviews. I have had good experiences only. Their prices on gold bars, buffalos, and eagles are very competitive. Prices on silver are higher than other places. They are reputable and reliable. read more

If you want a great deal, and great service, this company you really can depend on... I've used Pinehurst for three years now and I will use them again... read more

Great communication. Perfect, packing jobs their products are exactly as advertised arrived fast is greased lightning

Amazing company to work with! They have a great product, and ship extremely fast. I have worked with other precious metal companies, and none can compare to Pinehurst. read more

90% silver was in good condition. Thanks Camry for helping me find the canvas bags. Great business and fast shipping! Look on Ebay they have 10's of thousands of transactions and 100% positive feed back. Thanks again! read more

Fair pricing. Great communication and updates. Quick shipping. As good a transaction as you could hope for. This is not my first or last time dealing with these folks. A+ read more

I made Pinehurst coins my go-to seller on ebay! Their prices are I consider the best for my stacking technique. I've never had a problem or a complaint! I will continue to use this company for my precious metals stacking needs! A+++ seller.. highly recommend read more

Found an amazing deal online through Pinehurst. When Pinehurst realized the price was lower than they liked; they canceled my order without warning. They apologize, blame the lower price on technical factors, and then leave me some copy and paste response (like I'm sure they will do with this one). They say how they are sorry and want to make it right, but only rectify it by telling me that it won't happen in the future. Great! But it doesn't help with THIS situation. I would just be very careful when dealing with this unethical /immoral mom and pop shop. You can see hints of their unethical behavior in other reviews all over the web. read more

Like I was saying before I hit the wrong button and have no ideal where it went. I have bought from Pinehurst several times over the years. Their service and their merchandise has always been top notch. The coins have been absolutely the best looking coins that I have gotten. They always package them well and secure for shipment to the customer. I can't say enough about how much I appreciate the care they take to make sure we get the best they have delivered as soon as they can get it to us the customers. read more

I buy from them on the internet , have nothing but great things to say , they ship fast and have very fair prices .

Went in to check the price of some items, I wasn't expecting much since the items I was selling are Silver coins that were duplicates in my collection. I was really intending on selling my entire collection to them. Not anymore. The man I spoke with was extremely disrespectful. He offered me 67.99 which is alright I asked him if he could round it to 70 so i could get some even bills. Instead of simply explaining that he could not do it or that it maybe wasn't in his companies policy, The Gentleman retorted with "OR I could round it DOWN to 60" and just stares at me. Who does business like this? I have a rather large collection of silver and gold. Some dating back to the Civil War. If this company is still willing to do business with me They can leave me a message. I was okay on the price, Just not the damn attitude. It's quite sad. read more

Good selection, great prices, fast shipping, buys & sells, high integrity, my dealer of choice.

cant tell you how great these guys are.......great product as described. Fast shipping, best prices. Already doing lots of business with them. read more

As much searching I do for silver sites I really don't know how I haven't found Pinehurst Coins before ! I've recently placed my 1st order for ten Barber dimes . Which are hard to find & when you do they are usually in the 7.00 + range each & I paid only 17.00 for 10 of them . Not only were they inexpensive but were in good shape . With what I paid I figured most would have been slicks there was only 1 that I couldn't read the date . On top of that you get free shipping on all orders with no minimum plus no taxes ! I'm not through yet the order came in 4 days . Wow Pinehurst Coins is a real gem ! For fairness this has been based on the single order which there will be more soon . PHC has a huge selection which I haven't been able too scope out fully yet but I will its just going to take time . I'm feeling pretty comfortable in recommending them . If nothing else scope them out & I can guarantee your bound to find something you want ! So any one who invests/collects silver I really think Pinehurst coins is a business you need to check out ! I hope you have a blessed day ! Peace , Love & Happiness Leon The Old Hippy Tucker read more

I've had nothing but wonderful experiences buying from Pinehurst Coins on eBay. Honest, hard working folks with great prices and terrific customer service. I've never bought from the website, though, nor from the physical/brick and mortar store. read more

Claimed there coins were verified authentic Took my money and held it telling me the coins were going to be shipped . Never received coins Thieves watch out read more

I purchased 5 Silver Eagles on line from Pinehurst Coins on or about January 7. They have still not arrived. After numerous e-mails back & forth I was told that the coins had been shipped. It is now Jan. 24, no coins, just excuses. They refuse to refund my money, they refuse to put in a claim, as each shipment is insured, all I get is the run around. Never again will I deal with these crooks. Kevin Murphy, Sarasota Florida. read more

I had a bad interaction with Pinehurst regarding American silver eagles. They didn't hold their end of the bargain. Coin prices and attitudes here aren't the best. They are just another shop that will try to take advantage and low ball you on product you might bring in, for their benefit. You might try other options in the area or just purchase product online for a smoother, no hassle transaction. Hope these guys improve and start treating people kinder. read more

Find a reliable coin dealer and stick with them; if there is ever a problem you'll get personalized attention resolving it. You can spend very little on silver eagles, or a couple hundred dollars. We have an innocuous looking chest full of every US silver dollar coin minted. Not every mint mark, just every year. They are almost all uncirculated (some Morgans are not). Our Silver Eagles are almost all BU. We even have a set of Eisenhower proof dollars. My point? Buying BU dollars is a good place to start. Buy a 'special' when you feel like; just enjoy the hobby. Silver is a fair investment too, & something nice to pass on to a child or grandchild who shows an interest. Just don't go overboard... unless you want to. Lol. read more

I recently bought my first coin from Pinehurst Coins and I couldn't be happier with the experience. Great product and fast shipping.

After cancelling an order, Pinehurst Coin Exchange came through a week later and fulfilled my original order as advertised. Thank you for the follow-up and the coins. read more

I was disappointed in the way I was treated. I had some small odds and ends just sitting in my jewelry box and thought I'd see what i could get for them. The associate barely spoke to me and appeared as though I was bothering him. I felt uncomfortable during the entire process. When I smiled and asked if it was lunch time just trying to break the ice, he replied, "We don't eat lunch." I even complimented him on the lovely coins in the showcase. His answer? No response. If you live in this area, try another shop. There's plenty of them and you'll be treated much nicer and get the same price or better. read more