Hi. Having Recently Purchased a Audi A5 Diesel for £10700 and this being My Third vehicle from Pinewood Autos over the years, I can Really Say that I have never had any problems or Issues dealing with the Chaps on any of the vehicles that I purchased from them over the last couple of years, In fact with the first car that I had, initially suffered with bad starting problems on cold mornings, and as I had just started a New Job and required a vehicle to get to work as public transport is not an option in my line of work, these Guys not only arranged for the vehicle to be collected from my home they loaned me a car while they rectified the issue 100% and returned it back to me within a few days with NO Extra Cost to myself. This is the Only Reason We went back to Pinewood Autos when my Wife changed her Car last year and again With my recent purchase which is I must say is fantastic on Fuel, and I am Over the Moon with. I would certainly Go Back to them and would not hesitate to recommend Them to Any of My Family and Friends, and would say to anyone, who is looking for a vehicle to first to take a look on their Web Site and where You can See All the Vehicles they physically have in Stock or have Coming in.. They have a Fantastic Selection of vehicles At All Levels, Condition, Age and All at Very Competitively Priced!! read more

I have just found out that a VW Passat I bought from Pinewood Autos has been clocked by 30,000 miles! Although it may not be them that clocked it, they were resposible under current Trading Standards Laws to check that the cars mileage was genuine before advertising it for sale. Any garage that sells a car without first checking its mileage can be prosecuted. Trading Standards have told me that Pinewood Autos must in take the car back in exchange for a full refund of £6,000 but they have refused to do this and have e-mailed me this morning to say their best offer is to buy it back off me for £3,000, but only subject to them test driving and checking the car over! I have provided them with vast amounts of evidence that the car has been clocked, including MOT certificates, an e-mail from 'car checker', letters from VW, service documents, repair documents etc., for which I have had to call round and get copies of at my own expence. Yet they still say it's not their responsibility and they don't believe it the car has been clocked!! Now I have been left with a car that is worthless and cannot sell, so I have no choice but to go ahead and prosecute them. From my personal experience and reading some of the other feedback comments on here, they need shutting down before they rip off even more innocent people!! read more

I have bought a Freelander from the garage last week. Having found out that there are some issues with the car, i have called Craig and explain the situation. He has been really helpful and booked the vehicle for the repair as it is under 3 month warranty. . I am taking it back today. I am writing this feedback to reassure all the potential buyers (especially ladies, like myself) to know that i found Craig and the guys at the Pinewood Auto's just as helpful and professional as they were when i was buying the car. They dont run away from the problems. Please do not be discouraged by the negative feedbacks!!! Will write back to update you all on the outcome!!!!! As promised, here is my update for you all in doubt 03/08/2012 The guys at Pinewood are running a business that cares about their reputation and will not ignore calls and problems if the car is under warranty and that warranty covers the fault. Both Craig and his brother were fantastic and have offered great customer service. In few years time, when the time comes to look for another car i will without a doubt be knocking at their door read more

Having just recently had a baby we were needing to get a bigger car and came across a Nissan X-Trail on Autotrader which was the right spec for us. I gave Pinewood Autos a call and spoke to a lovely chap called Billy. He answered all my questions I had on the car plus giving me additional details about service history. We came down to see the car that day and the car was as described and nice and clean too. We were confident that this was the car for us and went out on a test drive which just made our decision even more postive. The free 7 day insurance option was a bonus too as we were then able to drive away there and then. We are absolutely chuffed with the car and the service we received and would definitely recommend them to family and friends. read more

We have recently bought a car from here and are thoroughly disgusted we would have been better to throw the money down the drain. They have had our vehicle back twice for repair and still the vehicle has major problems, the owners answer was literally " your car , your problem " what a shoddy way to run a business , they were quick enough to take our cash though . I completely agree with all the bad comments this garage gets. Stay well clear they are no better than thieves , conmen, crooks I could go on forever, we are seriously left out of pocket and a vehicle that smokes more than a steam train or the local incinerator. read more

Saw a Scenic on their ad and after a positive phone call i made the 230 mile trip to see the car, very much in trepidation ! What a PLEASANT surprise ! The car was as described, clean and ready to go. The price was competitive, the car ready to go. After much deliberation we decided to purchase the car, and took her away with the free insurance option. After much worry and stress we have been very pleased with the car, and the pleasant way we were dealt with. Thankyou to the guys at Pinewoods. A very pleasing outcome. read more

I recently purchased my new Mini Cooper S from Pinewood Autos and had the complete opposite experience to some of the ones below. I dealt with Richie who was very helpful and felt no pressure what so ever to make a rash decision on the day. I did however go ahead with the purchase on the day as it was such a nice car and very competitively priced. Just felt the need to give back some positive response as I felt no discomfort at any stage with my buying experience. Would recemmend to Family and Friends in the future read more

My wife and I usually buy brand new cars and were a little sceptical when we started to look for a car for our daughter. After looking at a few disappointing cars elsewhere we were pleasantly surprised by Pinewood Autos. We found a lovely Fiesta for her a a good price and they included an RAC warranty. Very pleasant staff and great service (Martin in particular). Thank you for your help, we couldn't be happier. read more

Just been there today. Took us two hours to drive there . Cars are a bit shoddy. My Mrs wanted to test drive the car. They said their policy is to agree price first before they let you drive. First time I have heard of such rubbish service. I decided to leave straight away, not willing to negotiate as the car is good for their stock. Good, they can keep it. Avoid at all cost!! read more

Having visited several garages over the last couple of weeks, I returned to Pinewood to buy a car. They were the most professional, courteous and had a good range of quality of cars on offer at a reasonable price. Consequently I bought my car from there and am VERY pleased with it. Definitely recommended and I wouldn't hesitate to buy a car from their again. read more

Brought a car, found a problem when i arrived home and spent a week going round in circles trying to get the problem sorted with them , before deciding to cut my losses and fix the problem myself so i had a car i could drive. Willing to sacrafice their reputation over less than £100. Says it all really. read more

hello, yes i have had an experience with pine wood autos in godstone that i am considering sharing with the nation. i will see what happens over the next couple of days as to what pine wood autos do to resolve the situation and if i am not satisfied i will be telling you all. watch this space!!!!!!!!! read more

Agree with all the bad comments below, bought a car a while ago, it had major problems that they knew about before selling it to me, as with others the garage said it was my problem. Stick with it, most of the time they don't have a leg to stand on, they just think they have. read more

I purchased my golf from pinewood almost a month ago, great family service, kind and friendly and very fair. I was served by Richard very friendly and professional with a no pressure approach, I would highly recomend Pinewood, Im loving my new car. Thank you for all your help! read more

I'd been to a few dealers in my local area and wasn't sure what to buy. Saw there advert in the local paper for a Mini and they couldn't of been more helpful! Craig was very informative and kept this a stress free experience for me. Highly recommend. read more

Went there for a VW Passat, p/x. Craig was very patient with me and gave me a lot of time. No stress and feel comfortable dealing with them.

I have recently picked up a Honda accord and received very good deal from Craig. Mark Saunders read more