I went to this laundromat once to give my drop off. And the lady Tania was very rude to me. She…read morecalled me a madarchod and started cursing me out in bangla when I kindly asked her a simple question.

I must say all the staff here are great but Tania takes the cake! She is very attentive and…read moreefficient. I normally do laundry drop off and pick up and when I say the first time I got the clothes back they were folded so neatly I was too stunned to speak. This laundromat will be my go to place.

Fantastic addition to our neighborhood! I was impressed by the cleanliness and organization of the…read morespace. The store features a range of machines in various sizes, catering to everything from small loads to extremely HUGE loads! Another amazing feature is their drop-off service, which is a game-changer! The staff is friendly and efficient, ensuring that your laundry is handled with care. I appreciated the attention to detail, as all machines are brand new and sanitized, giving me peace of mind that my clothes are in good hands. The atmosphere is welcoming, and it's clear that the owners take pride in their business. I found the prices to be reasonable, especially considering the quality of service provided. Overall, Gentle Wash Laundromat not only meets but exceeds expectations. It's a must-visit for anyone looking for a reliable and convenient laundry solution in the area! Highly recommended!

overprice, it is clean nice machines, but price is high for the neighborhood. I think the dryer…read moreprice is high .45 cents for 10 mins or .65 cents for 10 mins to much for this area. they already losing customers.

Very friendly helpful workers the gentleman and ladies very attentive and always around to answer…read morequestions and help. I found a new favorit! GOOD JOB

I have been using Laundromats for 30 years now in New York and this is the cleanest and friendliest…read moreservice I have ever received. I will definitely tell my neighbors and friends about them. Anne

Changed my life- moved into place with no laundry and they are my new reliable go-to...followed…read moredirections, timely, responsive, careful and my stuff smelled great!! Thank you!! I just want to update my review- this service three months in has not disappointed me!!! No missing items, reliable and consistent service, fresh smelling clothes, prompt responses to my inquiries and pleasant staff! What a godsend!! Thank you!!

That clean laundry smell lasts weeks! They are clean and precise in following your specific…read moredirections. So sad they are closed during this pandemic, but I get it. We already knew they were good but that was more pronounced when they closed and we had to go elsewhere. Open back up! My husband and I want clean clothes Update: they're back open, and it seems their prices have increased only slightly (as it did basically everywhere to cover the major loss of funds), but no complaints there as it wasn't an astronomical difference. Still our go-to laundry place Updated Update (8/9/20): Uh-oh ..it seems their quality has gone down even with the price increase. Our clothes and sheets have been returned with stains that have easily come out with a quick soak by hand on the last couple of batches. What's quite unfortunate is the fresh laundry smell has been long gone even at pick-up. Sadly, COVID and related closures have had quite the impact on many businesses, and this one is no exception.

A clean and not so crowded laundry ,with a parking lot out front .the staff is pretty nice and…read morecourteous. They also take drop offs ,and next day pick ups.

Been going to the laundromat for years. It's open 24/7. Best things about it, the staff is always…read morenice & helpful and its always clean, especially midnight.

I like the size of this laundromat and the pricing for the washers & dryers are just right for my…read morepockets. My only grip is that the slots where the detergent, softener & bleach goes, are NEVER cleaned. There is build-up of detergent in all the machines. The floors can use a more frequent moping. I do have photos.

Great laundromat!! Awesome service. Never had an issue with anything. Folks there are extremely…read morenice. Prices are reasonable. A real community gem!

This review is for the dry clean services. I had a wool blazer dry cleaned here. I wanted them to…read morepay special attention to sweat stains under the arms. The stains were removed and I will be coming here moving forward for dry cleaning needs!

I love doing "Late Night Laundry". Pre-pandemic, this was my go-to spot. More often than not, there…read morewere only a few other people, if any, doing their clothes. And the place is expansive and full of machines, so no need to get close. Last night, I was feeling restless and decided to give my old favorite a try. While there were new machines & dryers, the place was filthier than ever! Debris on the floor, tops of the washing machines gross from detergent, every washer I touched had lint or random stuff inside and sadly I spotted a couple of roaches. There were about 4-5 other people and one attendant. So I was surprised at the state of the place. Like most laundromats, this place uses a card instead of coins. The card is $5 which seems standard. I used the older washing machines that were $5.50 for what I think was a double loader. The indicator lights weren't working. I also used the older dryers at .35¢ for 8 minutes. Clothes including hoodies dried (for the most part) after 4 rounds. They used to be 24 hours, but no longer. Tuesday and Thursday nights they close at 10 and reopen in the morning. As a plus, they do have free parking

having the service has been a tremendous help to me. They have an easy to schedule with for pick up…read moreand they have a quick turnaround for drop off. Super friendly, professional, and convenient.

As always- I usually do weekly pickups- but there are times I need an extra laundry pick up during…read morethe weekend. A simple text to Truly Clean- and they are accommodating and there when I need them! One day I'll get a washer and dryer- but for now- I love my laundry guys!

Great laundry place good service…read more A bit far but worth it I will recommend to anyone to drop clothes here

On Jan 30 2024 I was denied entry to Family Laundromat at 138-63 Queens Blvd, Jamaica, NY 11435, +1…read more718 526 6201because they would not allow me, a disabled person with a professionally trained, medically necessary and clearly marked service dog to enter the premises. I told them that the Americans with Disabilities Act requires them to admit me with my service dog. They physically barred me from entry nonetheless, because "some of their customer" might not like it. If you are a person with a disability who has a similar experience with Family Laundromat, please leave a record of it here so that others can establish a pattern of behavior. Business owners like this feel free to flaunt the law because the supposed watchdog agencies will do nothing, even when you file a well-documented complaint. Also, if you are a disabled person trying to establish a pattern of behavior, feel free to reach out and I will happily support you by attesting to my similar experience. Thirdly, whether you are a disabled person or not, please consider whether the actions on the part of Family Laundromat reflect your values. If not, consider frequenting a business that does. Nothing changes until people join together to insist on it. No one else is going to protect us from discrimination and illegal exclusion that makes an already challenging life even more difficult. The ADA was written to prohibit discriminatory and illegal actions like those committed by Family Laundromat. Please support disabled people and help encourage businesses that just don't care to do better.

From the owner: Laundromat with NEW management. Parking spot available in…read morethe rear…curbside pick up&drop off available… Same day professional drop off service. We committed to provide best service and laundry experience to the community. Bubble Cambria, refreshing Cambria