My go-to drop off laundry service! A family owned laundromat business and everyone is very nice and…read moreaccommodating each time I drop off my laundry and the value for money with the amount of laundry I drop off is incredible.

Best laundry service in the neighborhood! Family owned business, great prices and service!read more

Great laundry place good service…read more A bit far but worth it I will recommend to anyone to drop clothes here

On Jan 30 2024 I was denied entry to Family Laundromat at 138-63 Queens Blvd, Jamaica, NY 11435, +1…read more718 526 6201because they would not allow me, a disabled person with a professionally trained, medically necessary and clearly marked service dog to enter the premises. I told them that the Americans with Disabilities Act requires them to admit me with my service dog. They physically barred me from entry nonetheless, because "some of their customer" might not like it. If you are a person with a disability who has a similar experience with Family Laundromat, please leave a record of it here so that others can establish a pattern of behavior. Business owners like this feel free to flaunt the law because the supposed watchdog agencies will do nothing, even when you file a well-documented complaint. Also, if you are a disabled person trying to establish a pattern of behavior, feel free to reach out and I will happily support you by attesting to my similar experience. Thirdly, whether you are a disabled person or not, please consider whether the actions on the part of Family Laundromat reflect your values. If not, consider frequenting a business that does. Nothing changes until people join together to insist on it. No one else is going to protect us from discrimination and illegal exclusion that makes an already challenging life even more difficult. The ADA was written to prohibit discriminatory and illegal actions like those committed by Family Laundromat. Please support disabled people and help encourage businesses that just don't care to do better.

I had shoulder surgery and was looking for a laundry in the neighborhood that could pick up and…read moredeliver. This laundry is my laundry now. I am very happy with their service. Very nice staff also. Kayla is very nice and informative. The prices I find them to be reasonable and affordable. I am happy I have found this laundry.

[Before Covid under Old Management 1993-2010] I had some…read moremixed experiences here during the 21 years I lived in Jackson Heights before the new management took over (and new renovations). My family and I use this laundromat (it's across the street from the Post Office and up the block from our house) for beddings, winter coats and such. We have a small washing machine at home but only come for big loads/heavy laundry for wash & dry. There were a few times I heard racist remarks but ignored it as we were minding our own business (I would come do laundry or help my mom with the family's laundry). My mom wouldn't know they were speaking about us unless they were very rude to us (she knows limited English) if they were to snatch machines or hogged them or something. During my early college year 2006-2009, coming home on breaks doing laundry I had encountered some bad attitudes. I would do laundry outside instead of at home to not bother my mom or use their water/electric or disrupted their own laundry schedule. In my family, we wash only and hang-dry all of our laundry except the large beddings. Our laundry would hang dry in the boiler room as it was spacious and would dry quickly overnight. I remember during Spring Break 2008, I wanted to wash my bedding & pillow from home (my mom didn't get to wash it for me when I got home) and my clothes from college dorming; I had a bad experience. A lady came by to stop me from feeding more money into the machine to get quarters. She said, "you can only get change for $3" after I already feed $1 into the machine. I don't even know for sure if she worked there as no staff have uniforms. All washer and dryers would need more than $3 to do laundry; the smallest load washers at the time was at least $1.75 and to dry it was 8min per quarter. Who can do all of their laundry with $3 of quarters? I was upset that she singled me out so I got my changed of $3, grab my stuff out of the washer and went out 4 blocks away to another laundromat. Came back another time 2009-2010 and it was fine, the ladies left me alone. It not like I could even understand the ladies as they just gossiped in Spanish all the time but I do see the glares. I would only understand a few words. But they left me alone for the most part. After college, I moved away to Brooklyn in summer of 2010 and didn't come back here until covid-19 when visiting my parents. ************ [June 28, 2020]- NEW MANAGEMENT Came to do laundry while I was visiting my mom to learn some traditional cultural food dish. We were having some mother-daughter bonding time over making food. I would leave occasionally to check on the laundry. They have undergone new renovations so it is more spacious (not as narrow) with all new/updated machines. New management perhaps? New name and new machines. They even upgraded to card instead of quarters- great if you don't have coins and you can use your credit card to add money to the card. They even have WiFi! Omg. Everything looks new and shiny and clean!

After posting my review on Google, I'm disappointed. Initially, I sent an e-mail to them directly…read moreaddress my concerns, but they didn't get back to me until I wrote the following review: I've used the machines at Lemon Laundry since I moved into Woodside 2 years ago, really loved it! But the last time I went, there was a roach nymph crawling in the screen where you adjust the settings. I informed the staff about it, and was ignored, so I sent an e-mail politely asking if there was some action being taken to address the roach concern. Hopefully they read their reviews at least. I'll be using another laundry service until then. The owner replied to my review, stating what I saw was a black dot and I was misguided. Please see photo for reference. They have now deleted their response after I called them out for a blatant lie. I'm not sure who's running this laundromat anymore, but this is heartbreaking for me as I even took some cute wedding photos there last year.

They recently changed hands and no longer do pickup/drop off. Was to,d today maybe in 2-3 months…read more Very disappointed. Loved this place for 2 years.

Use them every week for laundry and dry cleaning, never an issue. Great service good…read morecommunication, and reasonable prices!

I started using them during pandemic 2019. They have to be the most reliable service. They pick up…read moredeliver same day. Never once did I have to wait. Look sending out is never cheap that's a give in, but when paying I never once had to give cash and an arm and leg. They are well fairly reasonably priced considering others were you need a blood transfusion upon paying. Cloths folded well and washed well never did I have any complaint, matter of fact, I have got many of calls saying it's ready now are you available for us to deliver before the expected time wow . I can so recommend. I have tried other services but something about them I just did not trust. Had the feeling they were more commercial and I had a feeling my cloths maybe mixed with other customers. Lulu I'm guessing is family owned. Much more personal service were they actually remember who you are and I always got the same pickup and delivery man. I so recommend.

Received my beige trench coat that was in dire need of some love. Maryfield did a great job making…read moremy coat look like new! I've dropped off this jacket at other cleaners before but it's never gotten returned to me in this great of a condition. There were deep stains on the inside, crease neck area and now it looks like new! I definitely recommend you give this place a try :)

I'm giving 1 star because they are nice but their technique or whatever it is they do at this place…read morebe ready to get your jackets, your tshirts, your pants 1 size smaller. Probably they just leave the clothes drying for hours. I won't be back. Too many times. Half of my nice tshirts are way smaller. This isn't fair. You guys destroyed an expensive windbreaker jacket.

It is convenient to me . Some nights have early closings ; always best to look up the hours …read more Fortunately, right outside the laundromat is a north bound bus stop . Once on the bus ; you are five minutes from a 24/7 laundromat ; also on that corner is a nice restaurant; whether you need the nearby laundromats or not .

I love that it's so big inside I always get a washer and dryer no matter what time of day I go the…read morewashing machines wash good and dryers get hot

I use Benjamin and the quality and the service is good. However, today I noticed they changed the…read moreprices of great deal. A shirt now is $3.25 and to him a pair of pants it is $25. I think that is quite outrageous.

VERY DISSPOINTED! My clothes were scheduled for Friday drop off; however, it's Sunday, and I have…read morenot received them. I called this morning, and they threw my doorman under the bus when, in fact, they had not had the clothes delivered yet. I get things happen; however, I had to call and ask why this happened. Why had I not received a call, at least? I had too many white clothes, was the response. Plenty of cleaners in Forest Hills will gladly take my weekly business.