Dr Boghossian is amazing, but not the reason for my review today. I was complimenting Dr…read moreBoghossian on his staff and how friendly, polite and professional they all are. His office is so well run, efficient and is always a positive experience when visiting. Not sure if the staff get enough compliments, so I wanted to say thanks to all of them for being so good!

Dr. Boghossian is The best eye doctor. I had weird severe dry eye issues and wanted lasik. He did…read morenot rush me and made me wait almost a year to fix my issue before allowing me to do PRK. After my surgery, he was available on call. He is very thorough in all that he does. His calm demeanor is also helpful esp during and after surgery!

I simply cannot say enough wonderful things about this amazing business. The staff is super…read morefriendly and helpful and both Dr. Neves and Dr. Delaney are very knowledgeable. Very easy and stress-free experience, despite the fact that the office was pretty busy on my initial visit and the fact that I needed to see both doctors during my visit, plus pick out my new glasses. Stacey helped me pick out my frames and lenses and was very helpful in suggesting choices I would be happy with. The total price for my glasses was very reasonable and I am THRILLED with them! Best experience ever! You can't do any better than Eye Care Associates of San Ramon.

I had one appointment for Sept. 22 at 11 am. Then I was told the appointment is now Sept. 28 at 11…read moream. I sincerely hope it does not get changed again. Last years exam was great. Received a prescription for distance glasses for the first time--they made it much easier for me to drive my car.

While it has been a while--- I am reminded every time I put properly prescribed contacts on…read more A while back my vision changed to near and far. The doctor told me to make an appointment right when I got my contacts. The receptionist refused to do so. When I finally got an appointment I was told oh that's the best we can do. For way too long I cannot see. I had to buy a new phone. I couldn't drive at night I couldn't read things at the store. Everything was a struggle. Thank God one of the contacts broke-- thanks so much lens crafters---I now see perfectly. I complained to the receptionist several times and she would not make me an appointment prior to this. I love Dr. Mann-but she didn't take my insurance. The replacement that they got for the eye doctor for contacts was absolutely horrible compared to the one that they previously had. Not only where her prescription is wrong she was also very spicy. ( unfortunately, I don't know her name) hopefully she's no longer there along with a spicy receptionist. Also, I have experienced multiple medical errors from medical receptionist that are spicy. I really wish they would be trained to listen to the patient. I don't know if it's the same woman hopefully it's not- cause she doesn't have the ability to fully hear out the patient and their concerns.

I have been a patient for ten or more years and haveconfidence in the doctors and professional…read morestaff but have phoned multiple times in the last week to try and schedule an appointment but no one ever answers and when I leave a message they don't call back.

I have been seeing Dr. Severin for the last 4 years for a glaucoma suspect diagnosis. Dr. Severin…read morehas been a wonderful glaucoma specialist for me. I followed up with him every 4-6 months in San Ramon office. I give him a 5-star for his care, friendliness and expertise. A zero star for the front desk and scheduler staff. Awful customer service. It was very difficult to get an appointment as a new patient at that time but I patiently waited because of Dr. Severin's reputation. If it's not because of Dr. Severin I won't choose this office. The receptionist and schedulers were racist and very rude. They were full of attitudes and not helpful at all. There were always at least 3-4 staff sitting at the front desk/schedule desk but they never pick up the phone! Try calling them if you don't believe me. Last year, an elderly receptionist bluntly lied and told me Dr. Severin was not in the office and they assigned me another doctor without any notification/heads-up. While sitting in the waiting room I heard Dr. Severin's voice and asked the assistant about it. She told me yes, that was him. I was very upset to be told lies!! The assistant was very nice and apologized. I told her I needed to know the reason why I was told a lie. Very unprofessional! She said an office manager wasn't there and asked me if I wanted a follow-up. I said yes and NOBODY ever called back!! Obviously they didn't give a shit of my concern! My last visit this week, after finishing up seeing Dr. Severin one of the girls (short hair, young) rolled her eyes when I asked "when is the latest time to schedule a follow up appointment?" She looked so annoyed and unbothered with my very simple question. That kind of attitude was not tolerable! I didn't see her treated Caucasian patients like that. Well, now that Dr. Severin is retiring then this office has no value for me to continue my eye care. I will find another glaucoma specialist who has decent, helpful and friendly staff. It's sad to experience all this mistreatment from a well-known Glaucoma specialist office in East Bay. Very very unfortunate!

For over 20 years, my spouse and I have been grateful to be in your care, Doctor Todd Severin. Your…read moreskill, professionalism, and kindness have given us not only excellent eye health but also peace of mind. Kristy, Mayela, Brittany, Ariah, Tammy, Jamie, Chris and every member of your staff have consistently gone above and beyond to be helpful, welcoming, and compassionate. It's rare to find a practice where every single person makes you feel valued and cared for, and we feel truly fortunate to have found that with you and staff. Thank you for your dedication, your warmth, and the trust you've built with us over the years.--Margaret

I've been visiting the eye doc for almost 4 decades. Dr. Tim is undoubtably one of the best…read moreoptometrists you will find anywhere. He is very patient and takes the time to explain everything relating to your Rx. I just wish I had found him when I first moved to the area. Don't waste your time at the chain shops where service is impersonal - you will be happy you went to Eye Q instead

Dr. Tieu is very thorough and consultative. Good bedside manner and knowledgeable. Have been a…read morecustomer for over 10 years, highly recommend. Front office proficient at incorporating variety of insurance providers.

Absolutely LOVE my new glasses (every pair of glasses/sunglasses I've gotten over the past 15+…read moreyears) and the entire experience! From start to finish, everything was amazing. The selection was great, and I found the perfect pair that I absolutely love. I especially want to give a HUGE shoutout to Felipe! He was absolutely fantastic--so attentive, helpful, knowledgeable, and genuinely caring. His charismatic and friendly personality made the entire experience so enjoyable. He went above and beyond to make sure I was happy and taken care of, and you can truly tell that he cares about his customers. Customer service like this is hard to find! Felipe made the experience exceptional, and I will definitely be coming back. If you're looking for new glasses, ask for Felipe--you will not be disappointed! Highly recommend!

Samara (Optician) was very thorough going over the various lense and frame options to maximize my…read moreinsurance coverage. She explained the different lense types, materials, Coatings, tint, etc. My prescription glasses arrived ahead of schedule. Great customer service and great customer experience across the board.

Now I did not see ScottHyver but this is the address for IQ laser vision., Dr Jack Tian is an…read moreexcellent doctor he called to let me know to be realistic about eye surgery and what side effects may happen. He did my surgery yesterday and i feel that i can already see better. So fo Dr. Tian 5+++++ Raquel from IQ Vision was fantastic, she was very helpful smd was able to get me in earlier for my follow-up visit. Thank you Raquel!!

I had a great experience with, Scott Hyver Visioncare, from my very first consultation all the way…read morethrough my post-operation appointment. The entire process felt smooth, professional, and reassuring. I especially want to highlight, Marleny Garcia at the San Ramon office**, who was absolutely incredible. She took the time to thoroughly explain all of my options and walk me through the entire surgical process, which immediately put me at ease. I left our conversation feeling relieved, confident, and genuinely excited about the procedure. What really stood out was how personable and honest Marleny was. She shared her own vision journey and personal experience with eye surgeries, which made a huge difference for me. Hearing her story made it easy to trust her, and it was very clear that she truly cares about the patients who walk through the door. I had originally planned to consult with other doctors' offices before making a decision, but after meeting with Marleny, I felt completely confident that I had found the right place for my laser eye surgery. She played a major role in helping me feel comfortable moving forward. Thank you so much, Marleny, and thank you to the entire Scott Hyver Visioncare team for such an excellent experience!

I have so much respect for Dr Barakeh for his professionalism , kindness, and competence. Always…read morevery patient with me with my multiple eye problems. The staff are very helpful with my appointments, always accommodating with a smile. And Nancy, Dr Barakeh's assistant always made sure that I am comfortable during the procedure. Thank you Dr Barakeh for your contribution to the community. Melva C, Alamo

I think I found a gem in Dr. Barakeh. Warm, speaks layman's terms if/when needed (me, me, me), can…read morejoke/laugh, and most important, a seasoned and knowledgeable professional. He was very thorough, and I left his office in confidence that all is well. Now, the office, Walnut Creek Eye Medical. It's straight out of 1970. While you might find a more modern office with better equipment, I don't think you can find a better Optha, and the staff is totally pro. Recommend. PS. A word about the name, Walnut Creek Eye Medical, and the address. There are 2 other similar businesses with names that can be very confusing. So, don't go to Walnut Creek Eye Care or Walnut Creek Optometry Group. It's 1855, not 1844 as the other 2 are.

I have seen Dr. Drucker since the very day he took over the practice from Dr. Sheenan some 30 years…read moreago (probably more). Clearly, he's competent, also has a great tableside manner and is an unusually good conversationalist for a busy physician. And while Dr. Drucker is outstanding, be advised that the office staff is not nearly as capable as the doctor himself - with Rosa as the lone exception. If you call, you'll get a disinterested monotone on the other end of the line, with no comprehension or desire to resolve your issue. Again, ask for Rosa, and this problem solves itself. I'm hoping he has no immediate plans for retirement - he's one of the good ones.

I saw Dr. Drucker a couple of months ago for a complete checkup. He was thorough and seemed…read moreconscientious. I didn't notice the condescending bedside manner mentioned by another reviewer. He is quiet and not a "ha ha" kind of guy. But that is different from condescending, although I could see where it could be taken that way. And, possibly, he was having a bad day - or the reviewer was. Recently, I was looking for my prescription (I was ready to order glasses) and couldn't find it. I called the office. They looked up my prescription, read it to me, and told me they could mail or fax it to me or I could pick it up. I'd say that's going above and beyond the call of duty! I'll go back!

Always great service and good care, couldn't ask anything more from my primary. Ease of scheduling…read moreappointments and in house lab work is awesome

I am incredibly grateful to have Dr. Ward as my PCP, she truly exemplifies what excellent…read morehealthcare should be. She is knowledgeable, attentive and genuinely cares for my health. What sets her apart is the strong focus on prevention--taking the time to educate, offering thoughtful guidance, and anticipate potential issues. She consistently goes above and beyond, never rushing and always making me feel heard and supported.