This facility has, for many years, provided me with excellent care. From the office front desk to…read morethe technicians, blood tests, complicated scans, and X-rays. It's much easier to access than the hospital. The entire staff is professional yet compassionate.

I have been here more often than I would like. MRIs are the worst but the staff is prompt and…read morelovely. Would 10/10 recommend.

This location is a joke. Scheduled a 3PM appointment with Dr. Kluchin. I provided all of the…read morerequested information in their online portal days before the appointment. Got to the clinic on time, checked in, and had to re-provide everything because the woman at the front counter couldn't figure out how to pull my chart/appointment. After waiting 15+ minutes a nurse finally came to take my temperature/weight/blood pressure. I then waited nearly 2 additional hours before going outside to ask the women at the front desk to reschedule as I still haven't seen my doctor by 5PM when I had an appointment scheduled for 3PM. They laughed and admitted that doctor is "never on time" and "probably forgot about you and may not even be at the clinic anymore". So I wasted 2 hours sitting in a medical clinic waiting for a doctor that didn't even meet with me, exposing me to potential COVID patients for TWO hours for nothing. Then I received a "summary email" from today's consultation as if I actually met with a doctor. I don't know if they are billing my insurance or not, but this location is a joke. I never even met with my doctor but I received an email summarizing my meeting with my doctor?!? This place is a fraudulent, disorganized, unprofessional joke... Reporting this location to Ochscner and Blue Cross Insurance immediately.

Always professional and reliable. Great location. My daughter can get pediatrician appointments…read morenext day. My appointments might be 3 to 10 days out for convenient times but everything is available on line.

I have had MRIs and x rays completed at Avila. They do an excellent job in all areas. I have had my…read moreback surgery completed here and have stayed in their hospital for a 2 night stay. Excellent staff. Always friendly and willing to help. It's my top pick for excellence in both professional care and service. I highly recommend Avila for medical procedures and services.

On Thursday December 2nd. 2021, I had an appointment at AVALA IMAGING CENTER in Covington, La…read more I arrived about thirty minutes early so I could complete all of the registration process before my MRI. I was greeted by a very friendly and most helpful staff member who aided me with the registration. I was called back to the MRI room before I had completed a questionnaire and the Technician helped me finish. I was treated with kindness and respect through the process. My comfort was of high priority with the Tech. The MRI took about fifteen minutes and I was on my way again. I would highly recommend AVALS IMAGING CENTER to anyone. Thank you

Went this morning to establish a new primary care provider here this morning. If you live in the…read moreMandeville area and looking for a Family practitioner LOOK NO MORE! I met with Dr Elder this morning and she was fabulous! Super friendly super nice and really took her time with me. I felt like she cared instead of just another patient.

I found Open MRI of Hammond to be quick, efficient and very friendly. I was in and out in less…read morethan 30 minutes.

I assisted an elderly patient today (75 years old) who was scheduled for an MRI at the facility…read more The receptionist's attitude was very distasteful from the very beginning. She made us feel very unwelcome and obviously does not have a passion for what she does or, compassion for the people she provides her services too. Not sure if she's always like this or, if she was just having a bad day. Hoping that it was the latter and I Pray that your experience will be different from ours. As the face of the facility, I expected better professionalism. In my personal opinion, she could use some public relations training. On a better note, the technicians and nurses did an excellent job and represented the company well. They're the reason I gave this review three stars rather than a one. Hopefully the receptionist can brush up on her people skills and understand that people who are entering the facility are only there because they're hurting and seeking medical expertise. They don't need the additional burden of dealing with a sour attitude in the midst of their pain. Especially the ELDERLY!!! Thank you for reading the entirety of this review. Hope it helps someone. May God Bless you and have a Great day.

I have been going to Dr Stewart for 10 or more years. She has helped me with so many different…read moreflare ups over the years. She has found small skin cancers 3 different times. She referred me to another physician who was able to remove all of them (which included a microscopic technique that all the cancer was removed) leaving zero scar for 2 of them. The one in the crease of my nose is noticible but its not horrible. Her entire staff has never failed to be anything but kind & supportive. The person who gives the facials is very good at what she does. They never push their products but they do have good products.

Booked an annual full body skin scan/checkup and told the booker to set aside enough time for this,…read moreto include removal of multiple suspicious freckles/moles, etc. Waited weeks for this appointment. When I arrived it definitely seemed like this was more of a cosmetic services office rather than a traditional dermatologist practice as evidenced by the advertisements placed around the waiting room and by the other clients who were there getting those services. I was brought to the exam room, told them again why I was there, and the male doctor tells me "oh we're not going to do all that there isn't enough time". This is after I booked this specific exam and told them to set aside enough time. I explained to the doctor again why I booked the appointment and he told me I'd have to rebook again for another appointment. I was in the exam room for 90 seconds and they did nothing. He seemed annoyed as if I was wasting his time. If you're looking for a nice place to get cosmetic work I guess this is the place. If you're dealing with legitimate dermatological concerns and need serious care I'd definitely look elsewhere.

Dr. Burkenstock is an excellent physician, who is concerned with her patient's overall wellbeing…read more She is extremely knowledgeable, courteous and takes time to listen to all of her patient's issues. Today, I took my 86 year old mother for a checkup and Dr. Burkenstock and her staff were all wonderful with assisting her with any and all questions and concerns. We are always treated with respect and courtesy when we go into Dr. Burkenstock's Mandeville office. We highly recommend her.

Dr. B is such an amazing woman. She always puts her patients first, she listens to all your wants…read moreand concerns, and gives you exactly what you need. Whether you need some rejuvenation, a regular doctor visit, or have a question about getting healthier, she is your GO TO Doc! I couldn't be happier with my results! If you are looking for a genuine, respectful doctor, Dr. B is here for you!

If I could give this place a negative 5 I would. The doctor was only in the room for a half a…read moresecond when he told me a lesion I had on my side was just a staph infection. Come to find out it is something a little more than that. He just didn't care. Now let's get to the best part when I was going to leave I had forgotten my wallet at home and there was a $20 copay. These women at the desk honestly tried to tell me I was not free to leave and that I was going to have to stay there until someone could come up there and bring them money. I laughed. I said you try to stop me from leaving they didn't and I left. I was going to bring them their money back but after thinking about the whole situation screw them and their money. I highly recommend you don't go there

Worst experience EVER! Not being dramatic, I actually would…read morenot recommend this office to my worst enemy. I have never been so disappointed with treatment, i did not even know it was possible to be so disregarded and mistreated. My first intake was with Melanie and at first I seemed really happy with my consultation, even if it was not very thorough. I felt like she was adiment about getting me treatment and fixing me! thank god! finally!! I was wrong. A month later and I am still waiting on a PA for medicine to be covered by insurance because i cannot pay for the 700$ ones they kept prescribing. I even went as far as to email medicines that i KNEW my insurance covered. Still with no prevail or a PA from Melanie, I decided to reschedule with Tabor to see if he could help me. Finally after a month and a half, Thanks to Tabor, I am able to get antibiotics to help but still not topical gel or anything to help my acne from the outside. The ladies at the front gave me another sample: ONLY TO FIND OUT THIS COUNTED AS MY PRESCRIPTION. (the sample was the size of my pinky toe). With still no treatment or really any idea of what is going on I continued to call to see if there was anything I could do or what I was waiting on, because i was unfamiliar with the process. Madison and Mallory were extremely helpful and kind. 2 months later, my follow up appointment is SUPPOSED TO BE TODAY!!! But then i got a termination letter in the mail-still no treatment that is not 700$+ and both providers at Northshore Derm are refusing to treat me and did not provide an alternate list of providers or anything. I understand their perspective, as they are just an office that is complying with their providers, but I truly think it is patient abandonment and a form of malpractice. I have a worsening condition and was pleading and begging for help. Only to be turned away. Just wait the month or two waiting time for Hilton, or any other office- you will most likely have to wait regardless, so I would at least recommend waiting on a provider that will actually treat and be professional with their patients! I have never felt so abandoned or mistreated.