My experience with the team at Davis Hoy & Associates has been nothing but phenomenal. I can easily…read moresay this is the first place I have been too that is not only kind and understanding but willing to work with you. Right from the beginning you feel welcomed and assured. It really is helpful especially when your seeking help for particular mental health crisis. So grateful for the team!

I was looking for someone to speak with about anxiety issues and the gal said they would find…read moresomeone and get back within a couple of days. It's been 2 and a half weeks and she called to say no one can work with me......so nobody can help we anxiety issues?! Out of all the people there....she said no one would be a good fit here. I said maybe it's because I'm a male? Alot of psychologists would rather work with females....she didn't say yes or no, but was rude and basically told me after patiently waiting 2 weeks for a response nothing more can be said. That's how they treat customers there?! There's thousands of other psychologists in the area, I'd say find someone else...... don't work with these ridiculous jerks!!

I was a client at Waters Edge for almost two years. I really loved it for the first year, and…read moredidn't really have anything bad to say about it. I did the adult ED IOP for a few months, saw an therapist and dietitian, and even saw a medication management provider. I LOVED my therapist and dietitian. They were such great fits for me, which I was not expecting because I have been through so many providers historically that were not great fits. However, after one year, everything changed. My therapist was randomly dropped off the face of the earth, and out of nowhere I got a phone call saying "sorry your therapist doesn't work here anymore." Then, I was assigned another random therapist who just happen to have an opening. Shortly after, several other providers also dropped off the face of the earth at waters edge... and out of nowhere patients were all without providers. Patients who already have trust issues, were given no closure with the provider they had built trust with, when the owner of waters edge could have at least allowed providers to explain they would no longer be working for waters edge. That aside, I also was really frustrated with the financial department. I am so blessed with great health insurance. Therefore, I only had a $20.00 copayments each visit. I was pretty good about making my copayments at the time of service. However, there were a few weeks I would forget- sometimes even a couple weeks in a row. And, at one point, I had $40.00 outstanding (two copayments), and Kristy called me several times to threaten "placing my account on hold, which meant cancelling my current standing appointments and not allowing me to be seen, until the balance was paid in full." It was $40.00!!!!! TWO VISITS! I simply forgot... and, I explained this to Kristy. Therefore, I was so frustrated that she would call me more than once, and over such a small amount of money. I feel guilty posting negative things, because as I explained- when I was seeing my original providers, everything was great! I sung praises about waters edge and was more than willing to make the commute to Burnsville. However, things dramatically changed over the last few months I was a client there.

Care quality: Very poor. They listen to you vent, type, tell you when your time is up, and bill…read more That simple. Its all about generating revenue. I never received any therapeutic assignments, homework, or coping skills. They don't follow up or even ask you why you're leaving. Obviously don't care.

I went to Ina after a very violent and traumatic experience and she was able to make me grow…read morethrough her amazing therapy. Her helping me through one of the most troubling times I've been through was both painful and necessary, but she helped me face my fears. She is amazing. I don't think I would have made it this far without her. I know this is many years later but please allow me to keep this post up because due to unforeseen circumstances I was unable to continue with her, but she was probably one of the best therapists I've had. Thank you. I found my calm and am happy most of the time now.

Looks out the window over your shoulder while you speak. Doesn't seem to know any real solutions to…read moreanything. Doesn't seem to have a grasp of basic psychology. Complete waste of money and time.

As a natural minded mama I LOVE this clinic. We drive over 30 minutes to come here - we've tried…read moreanother natural clinic and were not impressed- both professionals we've seen at Synergy (Dr. Perry and NP Corey Schuler) have been SUPER amazing. Corey made my teen son feel totally comfortable with his exam- was super relatable, funny and informative! Dr Perry is my baby's pediatrician and she is wonderful. Very kind, sweet, open to listening to all of my questions and concerns etc and very informative. I highly recommend this clinic, especially if you are a more natural minded parent.

I have been seeing Dr. Lake for over 10 years. My daughter sees her and my son sees Corey the NP…read more This clinic gives you a ton of time, attention and you can tell they truly care about you. I love that they are integrative using both traditional medicine and natural methods. The nursing staff is also great too as they are very caring. I have a complicated health history and Dr. Lake has been amazing at navigating it with me and connecting me to the right practitioners both traditional and integrative. God bless you all at Synergy! I highly recommend.