Fake people , interest rates too high , and no one in the office talk among themselves.... So ya…read moremight get several calls wanting to know about your payment 2 weeks before due date ! Don't do it ! R U N

Best Customer Service in Smyrna! They don't mind texting you to keep from bombarding you while you…read morework. If you are having any financial emergency they will work with you. I highly recommend them to anyone needing a loan from a local company that actually sees their clients as individuals and not just a file number!

Not great experience. Lack of follow up. Poor communication. Have been clients since 2021 and have…read morecome to the realization that its not going to get better. Thinking back, each year it seems to get just a little bit worse.

Cheryl Gammon, CPA has been our accountant for many years. She is very pleasant and professional…read more She is thorough with documentation and is always available if/when we have questions. She responds promptly to emails. Thanks Cheryl for your excellent service!

Very knowledgeable in preparing taxes. Very good customer service. Has been doing taxes for 50…read moreyears! I love that experience.

I would NOT recommend Hicks Watson Insurance to anyone. In fact, I would advise people to avoid…read moreusing his services. I've been a customer of Hicks for years by recommendation of my home loan writer. He has always been very difficult to get a hold of - and his support has only worsened over the years. Over the past two years, he has become entirely unresponsive, dropped the ball more than once on renewals and payment setups, causing me to lose coverage and having to find my own. I ended up having to file a homeowners claim and reached out to him for support - after more than 10 attempts to reach him with questions via email with ZERO reply, I gave up on his services entirely.

My family and I have trusted the Watson Insurance agency for decades! The 2 separate times we…read moreneeded to file claims, we were well taken care of! Thank you Hicks & Carroll for always having our best interest at heart while not breaking our banks!

So end of 2020 and very happy with Estate & Financial Strategies. We have shifted to quarterly…read morephone calls with Hank and continue to have great results with his services. I am upgrading from 4 stars to 5 given our experience with Hank and the full scope of planning. The key thing with our experience is I am able to ask Hanks team email questions and they help me with strategic ideas. If it is outside their expertise they offer up other experts that could help. Partnering with Hank we have completed an estate plan, trust creation, tax planning including a new tax planner and working through Roth conversions. We are very happy 3 years in with Hank and his financial planning and services.

Had a 10 year relationship with an agent/broker that was phenomenal and got me through a few claims…read more& changing of policies when needed, I always felt like he was transparent and eager to find me the best available rates; however, when he retired, the new agent proved to be unhelpful as he was slow to follow up with my outreaches and when we did speak he was not very warm/friendly and seemed to take no initiative to get to know me or express support for my situation/need which was a stark contrast to my prior experience. I did finally hear back from another person at the company to transition out as I found someone elsewhere who was able to get me better rates. Who you are working with really shapes your experience at this company.

I appreciate when companies treat all customers with courtesy and Kevin goes above and beyond…read morealways for his customers. I had to relocate quickly for work and needed renters and auto insurance in a pinch and Kevin got me the best company and rates all in my timeframe. I then purchased another vehicle and Kevin again answered promptly and kindly each time emailing me estimates on two potential vehicles and then happily updating my policy for the vehicle I purchased. Thank you all for making moving and insurance less stressful.

Never returns my emails or calls. Just raises my rates every year and takes my moneyread more

We have been with the Hendrix agency since 1996 and my opinion has never changed. They are…read moreawesome. I've been dealing with Wendy for quite some time now and if I could give her a 5++++ I would. Every time I've had a question or a need for coverage, boom it's handled. Thank you Anita for hiring such a great person.

So pleased with my experience with Luken Wealth Management. They truly care about their clients. I…read morecan't recommend them enough!