Me and my wife were excited to move into our new home, but our entire move in experience with…read moreMarshall Reddick has been extremely frustrating. From the very beginning there were issues that should have been handled long before we arrived. First, the security system situation was honestly unacceptable. I was told in writing that there was no alarm system installed. I still have those messages. Then on move in day, when I walked in with my new keys, the alarm immediately went off. I was never given a security code, no instructions, nothing. They also never communicated to me that the security system code was the same code as the house code. The alarm was blaring and warning that police would be alerted, and I had to literally guess that the house code might disarm it. Thankfully it worked, but being told the system didn't exist and then not receiving a code made for a very stressful and unnecessary situation. Next, basic maintenance in the home was not taken care of. Every smoke detector was low battery on move in and I had to pay out of pocket to replace them. Both HVAC air filters were extremely dirty. They eventually mailed a filter, but that does not fix the fact that this should have been handled before we moved in. We also did not have any bathtub plugs, which they sent after I requested them. The fridge water was turned off, so my father in law had to pull the fridge out to get it working. The fridge light bulb was out, and while they offered to reimburse it, again this is something that should have been ready on move in. With our thermostat, it would have been helpful to be informed of the make and model ahead of time so I could at least look up how to use it. This particular smart thermostat was not nearly as simple to figure out as it might seem, especially with no instructions provided, and the battery in it was dead as well. Having to troubleshoot and research all of this on move in day added even more unnecessary stress. There was also confusion about key pickup. I was originally told to pick them up at their office. When I reached out closer to move in, they forgot they told me that and instead said to use a lockbox at the property. This would have been more convenient, but I only found out because I asked. If I hadn't reached out right before move in to remind them about the key pickup, I might have driven all the way to their office in Clarksville only to find out the keys were actually at the property. This is something that should have been communicated clearly without me having to chase the information down. On top of that, the alarm system was still under the previous resident's account. Again, nothing was communicated about this and I had to figure it out myself when the system would not set up correctly. The biggest and most stressful issue has been our HVAC. Since early November we have had constant problems with our heat. It has gone out five different times. We have had to rely on space heaters just to sleep and stay comfortable, and this has been incredibly concerning especially with my wife being pregnant. We have put in multiple maintenance requests and yet we still have not had consistent heat for the entire month and a half we have lived here. As I am writing this review, the heat has gone out again. This has made us extremely uncomfortable in a home we are paying full rent for. To be fair, they offered to reimburse the fridge light bulb, sent bathtub plugs, mailed an air filter after I asked, and they have been communicating with me throughout this process to try and resolve these issues. That effort is the reason this is not a zero star review. Still, none of that changes the fact that nearly every issue I listed should have been handled before move in, and it does not undo the stress we have been under because of the HVAC problem. If you plan on moving into a home in Nashville with Marshall Reddick, I strongly recommend doing a very thorough inspection before committing. Check all batteries, confirm every system, make sure you are given the correct codes, and definitely verify the HVAC is working properly. I hope no one else has to experience the level of inconvenience and discomfort we have gone through.

I had the pleasure of working with a local agent in California, Tyler Daigler, who presented…read moreoptions in Nashville. The homes and service were amazing. Although we purchased in a different location, we had to stay with Tyler at Marshall Reddick because of the amazing service. After several weeks of research, he found us the next perfect purchase. His connections and network made it possible to get a deal done. We are thankful for him & his team for their efforts. Me and my wife cannot recommend Tyler or Marshall Reddick highly enough.

I just closed on a home with the help of Amanda from the Locklear lending team last week. They made…read morethe process quick and easy! The team was helpful and patient with the 50 questions I asked them weekly up until close. Plus I felt I got a pretty good mortgage rate. They were able to help me close quickly and very responsive. Thanks again team!

This team is helpful and friendly and I would have loved to do business with them, however I am out…read morean appraisal fee on a property I could not buy-- I informed the team of a possible issue on my end and the appraisal was moved but by less than 3 days. The appraisal was ordered by the team without informing me. Sad.

SWBC was great to work with. Brad Poe is a thorough and knowledgeable professional. He went above…read moreand beyond guiding us through the mortgage process. He was always available to answer our questions and was very helpful in explaining our options. I would recommend Brad to anyone, but especially to a first time buyer! We couldn't have asked for a better experience!

By far the worst mortgage experience I've ever had. Our purchase loan was delayed several times…read moreand they cost us hundreds of dollars as a result. Their underwriting is not in house - it's in Texas and they add extra conditions every time it went back for review. They have no sense of urgency and they don't take care of their customers. As a realtor, I'll never do business with them again and I would recommend that everyone obtain a mortgage from someone else

This is our second time working with TJ and we would strongly recommend TJ & his team to anyone…read morelooking to buy! TJ is honest, transparent, flexible, and ensures the process is as hassle free and clear as possible.

Purchasing a home is a very stressful time, especially for the first time!! When first meeting TJ,…read morehe was professional, personable and very knowledgeable. He sat down and explained all of our options in a way I could understand. When we were in contract, he set the proper expectations, so there were no surprises. Jessica from his office was AMAZING, she processed our loan and was on top of everything. Despite this being one of the most stressful and biggest purchases-- they made it manageable. Not to mention, anytime I had a semi freak out, he would call me immediately. I would 100% recommend TJ and team.

Marshall shows his professionalism in his work and his kind regard for others in everything that he…read moredoes. I trust him as a mortgage broker, and I'll always send my clients to him, especially Veterans.

From the owner: VA Loan Specialist New Construction Loan Specialist…read moreMortgage Loan Officer

Marshall Reddick Clarksville Property Management does a great job. Very responsive and friendly…read more They take good care of me, my property and my tenant. They are very transparent on their charges with no hidden fees. My contact person at MR Clarksville is Michelle Doyle and she couldn't be nicer or more efficient. I highly recommend MR and Michelle for all your property management needs.

Michelle did a good job with our first property, but our experience with the second has been…read moreextremely disappointing. She failed to send our renewal notice on time, and I had to remind her. Even then, she waited until only 20 days before our lease expired to provide three poor comparables that were clearly not similar to our home. I ended up doing all the market research myself. When I considered ending our agreement, she threatened me with a full year's management fee instead of addressing the issues. We have worked with MR on three properties and even bought one through them, but because of Michelle's lack of effort and unprofessional handling of our account, we will not be using MR again. She argues constantly, never admits she's wrong, and could put in more effort.