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    Pinot's Palette

    4.1 (8 reviews)
    Closed 9:00 am - 10:00 pm

    Services - Pinot's Palette

    Event planning

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    Ask the Community - Pinot's Palette

    The Villa Tyler

    The Villa Tyler

    3.8
    (11 reviews)

    I can not say enough about this perfect venue!! My older sister got married here in 2010 and I…read morefollowed suit in 2016...both experiences were absolutely perfect!! I chose to get married outside because my wedding was in October, and I can't even put into words how beautiful it was. The whole bridal party kept saying "I can't even believe this place exists in East Texas!" I had a very large bridal party (11 bridesmaids) and the dressing room accommodated everyone very comfortably even with our hair/makeup team in there. As silly as it sounds, the bridal suite was the one thing I was picky about while I was "venue shopping" and the Villa certainly has that part figured out! We opened the doors to the patio and had the most relaxing/stress free day of getting pampered! The reception room is so elegant and very spacious with a built in bar area. I could write a book on this place but words just don't do it justice! Not only is the venue amazing, but their team of coordinators/owners are the absolute BEST. Rhonda and Bonnie made sure every detail was taken care of so that I didn't have to stress about a single thing. We hired Laura Ann Herrington as our planner for the rehearsal and wedding day, and she was also fabulous!! Don't miss out on this place if you are looking for a venue--it is simply PERFECT.

    I am extremely disappointed with my experience with this wedding venue, particularly with the…read moremanagement, lack of communication, transparency regarding pricing, and unwillingness to work with clients. We booked this venue approximately a year ago, and during that time there have been multiple changes in management. McCall is the current manager, and unfortunately, my experience with her communication and customer service has been extremely frustrating. Pricing, expectations, and additional costs have not been communicated clearly or in a timely manner. My biggest issue has been the bar. When I booked the venue, the information presented to me led me to understand that the bar was included as part of the overall venue pricing. Throughout nearly an entire year of wedding planning, I was never effectively informed that I would be responsible for a separate $1,500 bar expense. Instead, FIVE DAYS before my wedding, I received an unexpected invoice for approximately $1,500 for the bar. Receiving an additional expense of that amount just days before your wedding is incredibly stressful, especially when that expense had never previously been clearly itemized on the invoices I had received. When I expressed my concerns to McCall, I did not feel that there was any empathy or genuine attempt to understand the situation. Instead, she referred me back to the contract and stated that it was ultimately my responsibility to review the contract. I completely understand that clients are responsible for reviewing the contracts they sign. However, my issue is that the contract and invoices I had been provided throughout the planning process did NOT clearly identify or itemize a separate $1,500 expense for the bar. The pricing showed what I was paying for the venue as well as an additional ad-on for the photo booth, which I knowingly agreed to. There was never a similar itemized breakdown showing that I would owe an additional $1,500 for the bar. What is especially frustrating is that only FIVE DAYS before my wedding, the contract/invoice was then revised to include and itemize the bar expense. Prior to that revision, throughout the entire time I had been planning and making payments, that $1,500 bar charge had never once been clearly itemized on my invoice. To then add the charge to the paperwork five days before the wedding and refer me back to the contract as though this expense had been clearly presented to me all along was extremely frustrating. If a client is expected to pay an additional $1,500 for a required service, that expense should be clearly disclosed, itemized, and communicated from the beginning--not added to an invoice five days before the wedding. The situation is even more frustrating because clients are not given the flexibility to choose their own bar vendor or seek a more affordable alternative. The venue requires the use of its bar services, yet in my experience, the associated cost was not made transparent until days before the wedding. After investing a significant amount of money into a wedding venue, I expected professionalism, transparency, empathy, and timely communication. Instead, when I raised a legitimate concern about an unexpected $1,500 expense just days before my wedding, I felt dismissed rather than supported. Wedding planning is stressful enough without receiving a surprise $1,500 invoice five days before the wedding for something you understood to be included in your original pricing. Based on my personal experience, I strongly encourage anyone considering this venue to request a detailed, itemized breakdown IN WRITING of every expense before signing and throughout the planning process--including the venue, bar, required vendors, ad-ons, service fees, and any other potential charges. Keep copies of your original contracts and invoices as well so that you have a clear record of what was and was not itemized when you booked.

    CLV Planners

    CLV Planners

    1.0
    (2 reviews)

    We personally did not have a good experience with CLV Planners with Izzy Gentry. Growing a business…read moretakes time and patience. We understand, however, there was no communication no work to show for as to far as what had been done. 1,200.00 a month and 1-2 Facebook ads had been ran. Along with website issues that had still not been resolved, facebook and instagram issues with why we cannot use tap to shop. We waited the entire month of November for her to reach out to us to help build our small business. Come November 31st there had been no contract with her, she had not reached out once to update us on anything. BUT December 1st she reached out for her 1,200.00. I was recommended to this company, and we were tremendously disappointed. We have moved on to another company who has helped us every step of the way, Communicated and cared.

    They "coordinated" my wedding. They over-promised and under-delivered. Trying to communicate with…read morethese ladies is the pits. They simply do not have the capacity to think outside of their narrow way of looking at things. Event planning/coordinating means that you take the customer's creation and make it perfect. However, because we were assertive in what we wanted, we walked away feeling as though they sabotaged our wedding. To top it all off, at the end of the evening, when confronted why a simple thing like, why the candles for our centerpieces didn't get lit, they wouldn't let me speak and kept cutting me off. They ended up walking away from me...their customer. And when I raised my voice only enough for them to be able to hear me because they were 30 feet away, they yelled at me for "screaming at them." On my Wedding Day! Feel free to contact me for more reasons why YOU SHOULD NOT HIRE THESE LADIES.

    Pinot's Palette - eventplanning - Updated August 2026

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