Don't plan on getting in and out of this branch. Employees are very friendly but there is only one…read moreteller inside. 8 people waiting in line while I post this review

Used the bank for the ATM and it was as expected…read more Gave 3 stars because there is only 1 ATM machine right by the front doors to the back and it looked like the ones in the drive thru had been removed. There were several people needing to use the ATM when I came so there was a little bit of a wait, this was on opening weekend for the races at Ruidoso Downs just down the road. Hopefully by July 4th they will have the drive thru machines back in and working.

I opened up a new account here last week because I've always had good experiences with credit…read moreunions in the past. Anyways, I don't understand why they hold your check or the funds or whatever for nine days when you first open an account. Yes it was a personal check, but I know for a fact that it doesn't take nine days for a check to clear. Is this gonna happen every time I deposit a personal check in my account? I'm thinking as soon as the nine days is up I'm closing and going to another bank.

Literal garbage, predatory behavior expected from big banks not credit unions. Account fees drafted…read morefor months for some service never rendered inspite of requesting the billing stop as no service was received only to get a letter 7 days before they submit it to creditors with no prior mention of this over draft??????? How is this legal.

The service, especially in the drive through, is the sloooooooooowest EVER!!! I have worked at so…read moremany banks and every time I go through there, I think what the heck are they doing? Never ever was i that slow.

The people at the bank branch are nice enough, but the people in the "back office" are a bunch of…read moreidiots. They are quick to scream "fraud" when there's no proof. I had my check from the US Government, that was my tax return, confiscated because they claimed it was a fraudulent check. I even had the IRS letter that came with the check but it didn't matter. Absolute idiots they are. They froze my account and said it would take up to 90 days to investigate. Only idiots would take that long. If l could rate zero stars l would.