since one of their employees are gone. I had them come and look at my floor that was supposed to be…read moreparented that was repaired already less than a year ago. things have completely changed with the company and their response time was incredibly fast. they saw the damage to my floor and replaced the entire house. with a different brand. if I knew how to remove a bad review I would but I figured putting a good one up is just as good

Be careful. The customer, unfortunately, has to do the job foreman/project manager's job of…read morechecking behind every nuance of the job, to ensure he is getting what was promised. Details: Full home two-level hardwood floor re-sanding/staining/polyurethane sealing ("3 coats"). A 15k job; 7-figure value home. So, (should be always, but) extra attention to make sure all is right? No, unfortunately. Step 1: all shoe molding comes out (to be replaced new after floor work done) Step 2: floors sanded, stained, 3 polyurethane coats Step 3: new stained shoe molding installed **LAST: project manager/job foreman inspect finished project before getting payment? NOPE. PROBLEMS (x3): I followed project progress, and noted the stair-work was a day behind the rest of the floors. No worries: but I'll check stairs especially well at the end. We are told the project is done and we can walk on floors. Timing seems "too soon," and I am suspicious as to whether they put 3 poly coats on stairs. (1) I immediately notice the polyurethane coating was lacking on the two sets of stairs. Casual inspection made readily apparent that the clear coat was thinner than on the floors elsewhere. I contact owner Josh, who reiterated that he was told 3 coats were there. Josh added that "the lighting" can affect the appearance." I invited him to "re"-assess himself. He *does* offer immediately to have them put on another coat. They do this days later. (2) Then, after work done, and payment given, I inspected home with realtor. We saw several areas of uneven sheen and thickness throughout the main floor the polyurethane thickness. There appeared to be thicker areas of application, and thinner layers applied elsewhere. We reach out again, and were told that these were "uneven drying" issues. He agrees to re-apply on the main level, and they *do* follow-through. (3) Thereafter, I inspect the entire project again, and note improvement on the above two issues. I do note, *very frustratingly,* a ~24" span of a curved short wall where shoe molding was replaced. Instead of using a curved piece of shoe-molding (as had been there before), IT WAS SHODDILY REPLACED WITH TWO *STRAIGHT* PIECES of shoe-molding (see photo), with the expected gaps between the straight molding and the curved wall readily apparent. I texted owner Josh on this 3rd issue, and asked for correction and explanation. Josh would not give an explanation. Only, "we will fix it." Josh told me that I "need to talk to Patrick about when he's doing molding. What? So the company OWNER is telling the customer to coordinate the corrective work of his employees? Uh, okay. Well, "Patrick" did fix it, in the end. My realtor (who had referred them) probably gave the company heat about future referrals. So it *is* now fixed. But here are my problems with Floor Gurus: (A) when the employee was removing shoe molding, he ought to have noted the short curved wall, and SAVED the shoe molding for reuse there, OR discussed issue with job foreman for instruction, not be on "auto-pilot." Doing so would have saved the work of having to soak the wood in order to mold the piece well, etc. (B) with our two notable prior problems, the job foreman/project manager/owner should have had us "dead center" on his radar to "re"-inspect the project to insure no further mishaps. This clearly did not occur. This is top-level customer care that one ought to expect on any project, but especially for a 15k project in a 7-figure home. (C) Beyond that, the project manager or owner (Josh) should have (a) run through the home FIRST to see issues (like curved shoe molding) and instructed workman to save that piece, if apropos. These matters ought to be things they've run into before (work smarter, not harder?) AND, (b) personally inspected the job AFTERWARDS so that HE (not me and my realtor) catches the issues that arise. THEN they are managed BEFORE we note it. This clearly was NOT done. (D) When I brought this last issue up with the owner, Josh, I asked for an explanation, and expected him to validate our issues, *OWN* his mess up, and then *LEARN* from the experience, to improve his own business/employer's business. Were I him, I would have stated, "you're right on all points. We will get it all right for you, and furthermore, thank you for sharing these details with me. I will meet with the demolition (shoe molding removal) team and re-educate them on the matter. And I will be more thorough on confirming that our work in the end is of the highest standard, " or the like. Instead, Josh was defensive, and clearly did not like being called out on the issues. That's a shame for the business and potential future clients. In the end, the work is good after the corrections, but perhaps not worth going through these issues. We are selling our home, and these delays do delay the time we can put the home on the market. It was not simply an "inconvenience."

Tim was amazing in getting our floors done quickly! Jason and Ritchie were GREAT...worked so hard…read moreand were so respectful. Floors came out great! Tim was a great communicator and always called me right back even on weekends! Don't hesitate to use them if you need new floors!

Folks did a fabulous job on our kitchen floor. Best cleanup job afterwards I've ever seen…read more Punctual, well-mannered crew.

ruition Floors did a fantastic job on my 15+ year old floors. They are well informed and know what…read morethey are doing! They were courteous, and made sure I was 100% satisfied! I would highly recommend them!

Daniel did small but important repair on my vinyl plank floor…read more He was on time, explained the problem. Fixed it for a reasonable price. I would use Fruition Floors in the future

We had some repair work done by Greer Flooring- Derek was great to work with. They ensured that we…read morewere happy with the work before closing out the payment.

They were Very responsive, knowledgeable and friendly. The installers Shane and Kayla were so…read moregreat. Did an awesome job, clean and respectful. So glad to discover them.

We had a new garage floor coated recently by Carolina Flooring Specialists. We are extremely…read morepleased with how it turned out!! The team is professional, courteous, and thorough. I highly recommend them!

We had a basement floor coated and are very pleased with how well it turned out…read more I would highly recommend them!

They did a beautiful job installing carpet in our house. They had a great selection, excellent…read moreservice.

We were happy with the carpet quality and information Kevin provided regarding price and scheduling…read morebut the installation was another story. We were very clear that the carpet was being installed on the 2nd floor and the rooms are large, which they knew. The installation crew of 2 people, a man and woman, arrived as scheduled (8am) and began removing the carpet. The shock came when I saw that the man was putting the old carpet/padding through the window and onto the roof. After there where 4-5 rolls of the old carpet/padding on the roof, he climbed out of the window and threw them to the ground. Frankly, I about had a stroke! Not only was that extremely dangerous but was not good for my 2 year old roof. Then they tried to move the new carpet out of the truck but it was too heavy for the 2 of them to move, so my husband and I helped them get it out. They cut the carpet for the largest room (20x17) rolled it up and the man carried it up the flight of stairs to the room and dropped it. It hit the floor so hard that it knocked a picture off the wall downstairs and shook the entire house. I ran to be sure no one was hurt but he didn't look at all concerned, but he didn't carry additional pieces upstairs until additional help arrived at about 1pm. They continued putting old carpet/padding on the roof and then throwing them off. They worked quickly laying the carpet and putting things back. They clearly were not coming back on Friday morning to finish putting things back or clean up the debris in our yard. Perhaps, we made the mistake of moving things into one room to save time. The carpet does look nice but I'm not sure that it will stand the test of time; only time will tell...

Jamie and his crew are FANTASTIC! Not only was he up front and honest about what would work best…read morewith our floors, they are quick, HONEST hardworking and truly want to help you prolong your hardwood floors. They also took the time to make sure we knew how to take care of them and told us what products work best. Could not recommend ENOUGH! GREAT PEOPLE GREAT COMPANY! And our 15+ year old hardwood with plenty of wear and tear look amazing!

I cannot think of one negative thing about our experience with Jamie, Valerie, and Braden. From the…read morefirst phone call to the end result, they were nothing but courteous and kind. They stuck to the schedule they committed to, quoted us a fair price, and blew us away with the end product. Communication along the way was better than I could have hoped for. We had this job completed while out of town and the daily pictures were above and beyond. If you're looking for good, quality, people that are masters of their craft, look no further. They will be the only people we recommend for hardwood work, and while I hope to not need their services for a long time, they will be the first and only call that I make!

To be clear, I did *not* use this company. So I cannot speak to their work. The gentleman who came…read moreout to do the estimate was kind, professional, and gracious. My issue is that their estimate (for a small ~100 -140 sf area), which was submitted and was *DOUBLE* the other 3 estimates. And for clarity, the other 3 estimates had "minimums" as well. I simply perceive that their minimum is quite high, relatively speaking. They may very well have done a good job. Again the gentleman who came to review the project certainly was a very kind, gracious, and professional. My review is only to remind you, the customer, to get *multiple* estimates.

Awesome Crew. The FNJ Flooring Crew are just Awesome. They are Professional, Courteous, and…read moreThorough when Installing My Flooring and Steps. They Show Up when They said They Would on Time and Worked Hard on the Project. " You will Not Be Disappointed with their Work."