They help you when you are in a rut quick and easy but in the long run, it is not worth it believe…read moreme! I was paying double what my payment was. I was shocked to find out after 3 payments that my balance was the same. It was not going down. I was like damn talk about a rip off. You end up backwards on the loan. Unless you are able to pay it back in a lump sum DON'T DO IT!

Don't go there. They need to get rid of Olivia I found her very rude on the phone I made my…read morepayment in full on line and next day it shows me that I still owe them money call the corporate office regarding this matter they put you on hold without even telling you to hold on that I'm going to place it on hold when you're asking about it. Finally after 10 minutes of being on hold with corporate office I hand up

My old branch great building corner of river & Campbell busy corner s of st Phillips church in st…read morePhillips plaza park Nw east ok long realty . Full service coporate bank with saftey deposit boxes, drive trough & friendly teller Arlene today thank you! Great building used to have a courtyard fountain building a rare bank these days probably cloned from josler style of the era in neighborhood maybe built in 80's. Block , Orion , tile , beams et al!

I stopped by today to get documents signed by a notary. Fernanda was amazing!! She was helpful,…read morefriendly and thorough! I left and realized I needed to tape the envelope shut so I went back in and immediately I was assisted by the team at the teller line. This continues to be my FAVORITE Chase branch!!

They're good back. I just don't like it that they don't have any drive-through anymore. I've been…read morewith them over 50 years and they treat me fine and have good rates on everything so yes, I gave him a five

I'm looking to open a new account and all you get is a robot on the phone! The robot wants you to…read moreopen an account through text lol, without even speaking with someone. if you want to speak with someone to ask the rate on a high yield account, the hold time estimated at 29 minutes. lol why would anyone bank here?

I have been on disability and sick for nearly a year. My temporary disability ran out and have up…read moreto six months to live until social security kicks in. I lost my home, my car and much of my life in the process. I explained my situation when opening an account with Bank of America as one of my friends contacted my mother to get my info as he/she wanted to wire money into my account to get me through until social security kicked in. My friend didn't want me to know who it was as he/she knew I would not accept it. Nearly three months ago the deposit was made into my account and cleared. In fact it is still in my account. I woke up the day after it had cleared and saw a negative $888,888.88 taken out of my account. It turns out they froze my account. Then when I spoke to them on the phone line I was directed to, unknowing what was going on, they were extremely rude and said that they were placing a freeze on my account for upto 90 days and that my account would be closed and I could no longer bank with b of a. Since, I have nothing, no help, no where to turn. I'm over two months behind on rent as well as car payments, no money for food or bills and the worst part is, I see the money in the bank on every statement yet have heard nothing back. I thought banks were supposed to help us, not take food and shelter away from us. As if the government assistance situation isn't bad enough, am institution like Bank of America can force me out of house and home. I have been a very successful business man and my businesses have deposited over $25,000,000 over my career. I will spend my entire life letting everyone I know how much extra stress, pressure and pain that Bank of America has brought to my life. I think it is a disgusting act of power and the fact that they can jeopardize people's lives for this long should be a crime in itself. Think twice before joining b of a as you never know when the hardships of life will change your circumstances. Find a bank that helps you through them, not accentuate the problems. To whoever is in charge of these situations, you should be grossly ashamed of yourself and your company for the way I've been treated and how it has affected my life.

We bank a two institutions, B of A, and a local credit union. We are going to close our accounts a…read moreB of A. The customer service both at this branch and over the phone is dismal. We ordered new checks online and had the unfortunate experience of them being stolen and fraudulent checks written with my signature forged. We called the fraud line and they were of no assistance, so. much so that they allowed a fraudulently written check to be cashed after I had already reported it and did not approve the transaction in the mobile app. We made an appointment with the bank locally, and their staff is so dismissive and quite frankly not trained and unprofessional. It's unfortunate when one has to dread both calling the national hotline and going into their local bank. Thankfully, the postal service is assisting us with the fraud case, as it's a federal crime.

Greatly disappointed by the poor customer service I received at this branch. I've been a customer…read morefor 20+ years with multiple accounts and services and when I asked for a fee to be waived the manager was dismissive and rude. Customer service is a high value for me and this encounter left me feeling unseen and unwanted. I will not be returning to this branch again.

I can hardly wait to pay off my car loan so I no longer have to deal with their web site. They…read moreredid the very easy web site last March of 25. It was easy and quick to use. Never a problem. I haven't been able to sign in since without having to call them and have them get me through the new horrible poorly designed non user friendly web site. I'm not near their office. I now live in Colorado. This is never going to be an institution I would recommend to even my worst enemy. It's a credit union so I thought it would be decent. The new web site sucks! I hate it and will never use them again once my car is payed off. They need to revamp the web site. I can't even sign on now because it doesn't accept my user IS or the password. They won't even accept the password I called to get! So frustrating. I will never never recommend them to a single sole.

I always have staff that's willing to go the extra mile for those quirky things that come up and…read moreit's always friendly patient and tolerant even when I'm not

I bought a 2007 Honda Ridgeline last week from Galaxy Motors. The owner, Mike, took the time to…read moreshow me all the truck's features even after I had purchased it. He also talked to me about the importance of adding it on my insurance despite it being a cash purchase. Mike provided the extra service of dropping the car at my home as the dealership is 1/2 hr away and 'taking an Uber would cost you a lot'. The truck arrived with a fresh wash and gas. Mike was pleasant to work with. I will check out Galaxy Motors again if I am in need of a used vehicle in the future.