We had them do a complete Kitchen remodel 1 year ago. The product itself and Susana whom helped us…read moreduring the process was amazing. The person they used to come out and install everything ( Frank) was another issue. He did a shitty job, Suzanne fixed as much as she could and worked with us but this guy left wires in the wall that apparently was the main gfi, that eventually had to be cut out. Then he left a cut out hole in the cabinet above the microwave because he had originally installed them to far to one side and had to be removed and reinstalled and then we still have the cord to the microwave rolled up in the cabinet so you can really only use one side of it. Needless to say working with him was a headache.

This is a VERY reputable family owned kitchen design business ranging from a basic renovation up to…read morea very high end kitchen renovation and design!! They constantly keep you updated throughout the entire project. They were able to come up with suggestions that I never could have thought of. Leave it to the experienced and experts!!! In addition they only work with the BEST installers!!! My kitchen is absolutely gorgeous and perfect in every detail !!

"I've had the pleasure of working with Wholesale Vertical Company three times, and my experience…read morehas been consistently exceptional! Tina was absolutely fantastic - knowledgeable, responsive, and ensured seamless transactions.

Dealing with Wholesale Verticals was a pleasure- quick, easy (they come to your house) & affordable…read more(much less than Home Depot even with major sale). I love that I was able to choose the color of the shades in my own home next to my paint & tile. We are very happy with their service, knowledge & product from start to finish.

The Patrick Day store in Jupiter, FL is beautiful. The…read moreowners are delightful. When I go in to shop they always have many new items on display. We worked with Alexis to design our bedding for our primary bedroom. She is a true professional decorator. Taking the time to see our home. How we live. Our taste. Then putting her spin on our wishes. Stunning. Thank you Alexis for your positive energy. Your warmth and enthusiasm throughout this project. You are exceptionally diligent and hard working. We appreciate you. Best Regards, Connie & Shane Stafford

Unmatched "instantly available" designer pieces. From pillows to a complete interior redo, this is…read morethe perfect design team to help you realize your vision. i have depended on them for over 15 years for all of my design needs and they have repeatedly exceeded my expectations. "Simply the best--better than all the rest." Mary Lou Desmond

Every business transaction has his ups and downs especially if it entails a longer than anticipated…read moretime, with that said, no specific details will be discussed. If you are looking for a quality kitchen, this company is not it. If you're looking for professionalism, consistency, and honesty, this company is not the one. Please research and research over and over again prior to making your decision for a kitchen company. Not only were WE not satisfied with our kitchen (which still isn't completed) but my mother in law who did her kitchen with this company due to MY recommendation was extremely disappointed in not only the quality of the cabinets but the consistency of time frames and information provided by the Edgar the owner. Hope this review anyone from living this situation. Ps. I am aware I could have been so much more precise about the TERRIBLE experience with the company and their work because not only am I annoyed but have so much proof of their lack of competency to do a good job with kitchen but chose not to for the sake of respect to myself and others.

Excellent service, Vanessa and their team made a great work on our kitchen, they were very…read moreprofessional from the very beginning at the first call, to the final, on every little detail of the project (including cabinetry, color selection and style).100% recommended.

Beware!!!!-- Completely Unprofessional & Unreliable…read more I hired Palm Beach Countertops thinking I found a great company with competitive pricing. They scheduled me quickly for installation the following week -- and that's where the problems began. On the day of my scheduled install, no one showed up. I called and texted the office multiple times and got no response. Hours later, I finally received a text telling me to "check my email." The email -- sent the night before at almost midnight -- claimed they couldn't come because "some guys had family issues." No phone call, no proper notice, and no courtesy to notify my contractor who was already at my home waiting. They rescheduled for the next day. Again -- no show. No calls, no texts answered, nothing. Then I received photos of a "work truck accident" as an explanation for the delay. After looking into it, the picture they sent me was from February 2024 -- not from that day. They passed off an old photo in an attempt to excuse another no-show. Completely dishonest and unacceptable. They rescheduled yet again for 8:30 AM the following morning. And guess what? No show -- a THIRD TIME. I had already paid 75% upfront, so at this point I honestly thought they were scamming me. They only communicate by text, and every response took forever -- extremely unprofessional for a business handling thousands of dollars in customer projects. After requesting to speak with Amber the manager (who never called me back), a technician suddenly called me (only phone ever received from that company) that he was "on the way." He arrived over two hours late. The countertop itself came out decent, but the chaos surrounding this install cost me $300 in contractor standby fees due to their repeated no-shows and lack of communication. I had additional projects I planned to do with them, but they will never get my business again. This company is: * Disorganized * Unprofessional * Poor at communication * Unreliable with scheduling * Dishonest when they make mistakes Save yourself the headache. Go somewhere else.

This is my second big project with Palm Beach Countertops. This company does not disappoint . They…read morehave a huge amount of inventory . I did a full kitchen remodel and it turned out absolutely beautiful. The pictures do not do it justice ! and I had enough left over to do my laundry room and we are doing the powder room as well. This is the only place I will go !

UPDATE: We are absolutely thrilled to share how wonderfully everything turned out--our experience…read moremade a complete turnaround. Working with Andrea and Fausto was excellent. Just a few hours after posting my original story below, we received a call from them, and they did everything possible to make things right. Fausto came to our home, inspected the entire job, and created templates based on our existing countertops. We then visited their brand-new, spacious showroom--filled with beautiful items--and discussed our options with Andrea. They were wonderful and genuinely wanted us to be happy. We selected the perfect marble slab, and the replacement installation was completed within the week. We are so delighted with our new countertops that I couldn't wait to share the news. All of our issues were fully resolved, and we received many heartfelt apologies from the team. Our perfect kitchen is finally complete. I will recommend this company to everyone. Five out of five stars! Even after all that time had passed, they stood by their work and made sure we were happy. ================== =============== These guys were great until they installed the product. The countertops were not the same ones from the shop where we picked them out. They were somehow weather beaten or something as there were marks everywhere that made them look like they were ten years old and totally abused. Yet they were brand new and not cheap. All requests to have them come to try to clean them in place were stalling tactics. People who were going to help (who said it would be no problem to clean) never showed up and eventually we were told they no longer work there. No one seemed to care anymore. In the end our dream kitchen looks pretty shabby and at a huge cost.

Dishonest and unreliable. Terrible work and some of the work is still not completed...horrible…read moreexperience.

We originally wanted to build a new island. Nelson came and showed us how we can use the existing…read moreisland and transform our kitchen by adding a cabinet and making the countertop surface area larger. We replaced the countertops throughout the kitchen. That brightened up our kitchen! It looks brand new! It was easy to work with Nelson and his crew. Eddie did a fantastic job refacing the cabinets. The job was completed earlier than expected. We look forward to the next project with BVK.

The day I decided to visit Best Value Kitchens in Greenacres, FL to revive the kitchen renovation…read moreproject I never got to was the best decision ever made. Shoutout to knowledgeable Julian in the store who showed me various replacement doors and quartz samples, Diane, who helped with design questions, Nelson, the company's owner, who brought samples to our home and accompanied me to look at quartz slabs and made fantastic suggestions (i.e., cabinet conversions to pullout drawers), Fernando, who reconfigured my plumbing to accommodate my new sink, Caesar and his crew, who removed my Corian countertops and backsplashes and installed my new quartz, "Mr. Magic", Eddie, who singlehandedly removed my old doors, converted cabinets to drawers, and built an additional pantry; each providing quality workmanship while always being meticulous. Nelson was on top of everything and responded immediately to my texts and phone calls. Signed the contract 7/29, was told work would begin 8/25. The quartz and plumbing were done 8/25-26, deconstruction and construction of cabinetry was done the following week and the entire project was completed in an extra 1/2 day. The quality of the replacement cabinet doors and drawers with soft close is beyond excellent and the newly built items are of superb craftsmanship. All members of the crew were friendly, trustworthy, wonderful to work with and cleaned up everyday so we could utilize the kitchen sink and live dust free. Nelson, the owner, stays on top of everything so the project is right on schedule. We liked him immediately. Love the beauty and quality of our new kitchen and highly recommend this business. You will enjoy working with them.

After some impressive positives with Creation, I am ultimately very disappointed with the quality…read moreand follow up regarding fabrication of my kitchen quartzite countertops. This was a major job. On the positive side, Ashley, who unfortunately is no longer with the company, was phenomenal in assisting with the layout and templating of the design for both the countertops and walls. Then came the negatives: First, the initial installers were a disaster as they intended to power saw the stone right in the kitchen with almost no protection. I had to stop them, complained to Creation, and was sent their 'A' team that was excellent (cutting equipment was set up in the yard, proper coverage was installed etc.). However, once the counters were installed, the second problem arose as it became clear that the fabrication of the edges was seriously flawed. I sent pictures to Jessica, she agreed that the work was unacceptable, and to Creation's credit, they completely re-fabricated the edges at their own cost, mitering them with phenomenal matching of the veins in the quartzite. I was so impressed and grateful to Jessica for taking responsibility and curing the flawed fabrication that I had planned to use Creation for my next major bathroom renovation (Jessica and I had been selecting the stone) until I experienced the third problem. Over the past several months, I have noticed that the mitered edges are substantially chipped, and worse, that there is increasing discoloration along the edges. This discoloration shows most prominently on the tops of the counters. The counters have been installed for two years. The kitchen has had very little use as I was away for a good part of that time, and I am the only one who uses the kitchen, cooking and cleaning. I contacted Jessica, sent her photos, and assured her that no harsh cleaning products were used. She suggested that moisture may have seeped in through the mitered joints and that her workers may have to use a tool to dry it out. I also spoke with a contractor who suggested that the edges may not have been sealed properly. Unfortunately the two workers who arrived, speaking little English, indicated, as far as I could understand, that they did not know how to correct the problem. I then spoke with their supervisor who said that he would send another team. The following day I received a message from Jessica saying that the project was out of the 1 year warranty, and that Creation would not be sending a team to address the problem. To date, to my huge disappointment, the discoloration continues to spread with no further response from Creation, and therefore the 1 star rating.

Thank you, creation marble for providing the best counter tops for my kitchen! We selected a…read morebeautiful fantasy brown (which doesn't look brown at all) that has rich gray and green tones. This material is 100% natural and one of a kind which makes it so special. I worked with Jessica and Luis who provided amazing prices and excellent customer service. 10/10