Getting an appointment was tough due to how busy they are but they came out to work on my Hot…read moreSprings Spa when they said they would and they replaced the circulation pump (wasn't heating and I was expecting the heater was the issue since I had the circulation pump replaced in early 2021). The person who did the repairs was friendly and knowledgeable and quickly diagnosed the issue and replace the pump and checked everything else out in a hour. I will use DR Spa/MI BackYard whenever I have an issue with my hot tub!

Dr. Spa to the rescue! Went to use our hot tub and it was ICE cold, called JJ and he instructed us…read moreon steps to take to prevent the tub from freezing, he came out the next day and viola! The tub was up and running again (happy kids!), his rates were reasonable and he was able to repair the existing motor (capacitor?), I was willing to spend the money for a new motor and he knew it but it's refreshing to do business with a service tech that's HONEST! We were referred by a friend who has used JJ (DR. Spa) for service on their 1999 cal spa sine they bought it new (yes, he's been doing this a long time!)they said that he's the only thing "keeping it alive", lol. Highly recommend JJ

Do not use this company. I have had them out 2x's for the same issue. They charged me $185 each…read moretime, so $370 has been paid to them. After the 1st $185, tech said it was just a dirty filter. I order a new filter and replaced it. Hot tub still didn't' work. Same issue. Had tech out a 2nd time, in less than 15 minutes, he disconnected the ozone. Another $185 paid. Hot tub is still not working properly. Tried to speak to the owner - JJ. Called and left several messages. Never heard back from him. Called again today, he actually happened to be in the office. Wasn't willing to give me any break on pricing. Even though they had been out 2x's and my hot tub still doesn't work. He also likes to talk over his customers. Would never use this company again. Oh and by the way... Their trip charge of $185 is double what their competitors charge. That is probably why they have openings in their schedule when the competition is booking 2 weeks out.

Very helpful staff. Nice showroom with a few models on display. We are still thinking about…read morereplacing versus repairing our older hot tub. If we decide to replace, we will definitely buy from here . Besides, we love to support a local small business.

We switched to A-1 this year and couldn't be happier! Our previous pool service company did a good…read morejob with cleaning and chemicals but didn't seem to understand our equipment. They jerry rigged a few things and we had a disaster when we tried to turn on the heat. It turned out we needed a new heat pump (legit, it was time) and we decided to switch to A-1 because they seem so much more knowledgeable. They did a great job with the install and since then have reviewed everything and found several fixes to our equipment and programming. Garrett is the best! Also Kevin our weekly service person noticed calcium from our grout on the tile and cleaned it, which was over and above his job. They have been super responsive and we feel like it's a huge step up in every respect. Highly recommend. Worth every penny.

as you can see from photos the workmanship is terrible no response from attempted call backs.read more

I call Amazing Poolz because Roman Pools did not work on my brand of heater. I called on a Friday…read moreknowing it might be Monday before they could come out. Rhonda said if they don't come on Saturday they would be there Monday, they would call when on the way. Saturday, no call, Monday, no call, Tuesday no call, so I called the original people who put the heater in and made an appointment. Tuesday, at 5:30pm someone shows up at my home without calling and says, "Jim sent me over to see what is going on with the heat, I won't be fixing it today". The guy goes into the pool house, squats down, touches nothing and says ok, someone will call you. I told Rhonda there was no display turning on. Two days later "Jim" calls and says, the display is bad and he needs a credit card to order the almost $400 part! Ummm NO, your guy didn't even touch my heater how could he know it's the display. A few days later Affordable Pool and Spa came out and actually diagnosed it as being a bad transformer. Thank goodness I didn't go with Amazing Poolz. OH, but wait, today I got a bill for $145 for a water heater diagnoses, I'm glad I was standing right there when he was "diagnosing " my non working display. Please stay away from this company!

I've worked for Jim personally installing and cleaning pools. This man wants you to work like a…read morehorse never tells you what needs to be done gets mad at you for not doing the right thing with no instruction and cheated me out of a $1800 paycheck. If you want a good pool with a good team and quality guaranteed go to Roman pools across the street.

About a month into working with pool geek. I opened the pool myself and then called them out for…read moreweekly maintenance. They've been great and are super responsive from their text number. I can text them any questions and they always get back to me which I appreciate a ton. So far so good!!

I hired Pool Geek to come out once a week for their regular maintenance program. I noticed my pool…read morewas still dirty after service so, I decided to set up a camera. I found out that they were in and out in less than 10 min and never vacuumed or brushed the walls of my pool. Their website says: Service Includes: Testing of pool water chemistry Addition of chemicals needed for water balance Skimming of pool surface Vacuuming of pool floor Alternating weeks of waterline cleaning and wall brushing Cleaning of pump and skimmer baskets Backwashing of filter as needed I let them know what happened and sent a video attachment. They offered to give me a credit for one service. They had been out over 20 times. Remember to Inspect what you expect, if you choose to hire them in the future.

Affordable Pools Inc did a great job tiling our pool, thanks guys! I would recommend to any one.read more

From the owner: Affordable Pools Inc provides you quality custom built fiberglass pools. If you can design it, we…read morecan build it. Our state of the art process allows you to design the pool of your own imagination and have us build it, any size any shape, on site. Need your Pool's Leak Fixed? Cracked Cement that needs to be sealed? Pool starting to show its age? We can convert that old cement pool and vinyl liner to Fiberglass. We can create a custom logo for your business or family. Our restoration includes the state of the art epoxy which currently is the worlds strongest pool solution. Let us restore your pool to its full potential again.

Always helpful, great prices and great employees! Have been going to them for years and have always…read morehad what is needed in stock

Matt is great! Installed our new heater and sand filter. He even came out a few times after the…read moreinstall, no questions asked, to make sure we were up and running. You don't find customer service like this anymore! No pressure to buy and/or upsell from the store..I highly recommend Poolmart!

Always friendly and helpful!! They always know how to balance my chemistry. Prices fair.read more

Consistent customer service and advice for a do it yourselfer. After 7 years my pump finally went…read more I called them up and they were super responsive and got the new pump installed before the water went bad. They are my go to store for all things pool.