Exceptional Service and a Clean, Secure Facility!
I have been a customer at Pisgah View Storage in Candler, NC, since August 2021, right after Tropical Storm Fred devastated our area and left me urgently needing a secure place for my belongings. From day one, my experience has been nothing short of outstanding. Susie Miller, the owner, welcomed me with genuine kindness and helped ease the stress of that difficult time. She quickly set me up with a storage unit and made sure I had everything I needed. Her empathy and professionalism in the aftermath of the storm truly meant a lot to me.
Over the years, Susie's exceptional customer service has remained consistent. On one occasion, I forgot my entry gate code and panicked about getting in after hours. I left Susie a message, and she promptly returned my call within minutes to provide the code and reassure me. I was so impressed that, even though I was at fault for forgetting the code, she responded with complete understanding and not a hint of frustration. It's clear that she genuinely cares about her customers and goes above and beyond to help.
The facility itself is always clean, secure, and extremely well-maintained. My storage unit and the surrounding grounds are spotless every time I visit - it's clear they take pride in keeping everything in pristine condition.
In nearly four years of storing my belongings here, I have never encountered a single issue with accessing the gate or getting in and out of the property. The security gate and keycode system have been consistently reliable, giving me peace of mind that my items are safe. It's such a relief knowing that whenever I need to drop off or pick up something, the process is always hassle-free.
Overall, I am extremely satisfied with Pisgah View Storage and highly recommend it to anyone in need of a storage facility in the Candler/Asheville area. Susie's dedication to her customers, combined with a spotless and secure facility, truly sets this business apart. It's rare to find a place that feels both professional and genuinely caring - but that's exactly what you get here. I'm grateful to have had such peace of mind storing my belongings at Pisgah View Storage since 2021, and I will definitely continue to be a loyal customer. This has truly been a five-star experience from start to finish. read more